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January 2024 by Iva Kralova
This place is great, I don’t know why they have so many bad reviews but the team is amazing, help with check in and timing was great, they are fast in process so even without appointment I was in and out in 10 min. Brittany draw my blood and she was so great and professional and did not have smoother draw ever! Love it, will come definitely again! Thank you team for making this process amazing!
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January 2024 by Paul Julian
Be ready to pay out the nose!!! They do not validate parking
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January 2024 by Shane S.
So I arrived on a Friday afternoon about 4:00pm and I was going to check in after the couple of people ahead of me and I realized I had forgotten my id which one in my car 5 minutes away and when I came back they told me and the other person there that they were closing In 10 minutes so I may or may not get seen . After checking in I took my seat and 2 minutes later a lady came up to me and said that they could not take me . She then told me that I could try a place tomorrow or come back on Monday . I was like what was the point of even going there a half hour before they close since it's sooner then that . I guess my standing order from my dr doesn't matter . Oh well prolly never going back to that location . If you do be prepared to be rushed or not even been seen.
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December 2023 by Caitlin M.
Overall this location is very dysfunctional. Additionally, the staff member we were in contact with was extremely rude. Will seek care elsewhere.
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October 2023 by Kandy B.
Do not waste your time going here. Ridiculously slow. Only 2 people in the waiting room over an hour before closing and they kept calling people's names who were never waiting. They closed several minutes early with no warning unable to help the only two people waiting over an hour. Unable to schedule appointments for the next day. Very rude and unapologetic. Find a different lab.
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October 2023 by Erin M.
Courteous and professional staff. Easy online appointment process. I was in and out in less than five minutes. Would definitely recommend.
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October 2023 by Sylvia B.
Staff is awesome and efficient, however, whenever I go, I end up with a large bruise.
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September 2023 by laura petcumariana
I gave blood twice for the same thing,second time on the 1st of August, the doctor still didn't the results, and in 2 days I am supposed to have surgeryI went there at 8:15 ,I registered and waited till 9:30 when I asked they said they didn't get my registration
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September 2023 by Da W.
This place is full of crap I walked in and I've been sitting here for so long the room is empty and as people come in with appointments they take them and I checked in so long ago and they are all Walking and taking back there but they sais ha take as they come in will take you we have time. Practically had to make an appointment while I wait in the waiting room so now i have to wait for 11:00 to come so I don't have to wait all day sitting here. So mad
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August 2023 by Michelle K.
This Quest is wonderful. The waiting room was packed but I had an appointment and was called back within minutes. I'm a tough draw and Brittani found a vein by feeling for it, as you couldn't see it. She drew 10 vials and I didn't feel a thing and after had no bruise, which is unheard of for me....actually no bruise at all. Brittani is the best!! Michelle was super sweet and helpful too.
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August 2023 by Martin C.
I just went in there to get lab work done. First, they couldn't find the prescribing doctor information, then they couldn't find the pricing for the test being done. They don't validate parking and couldn't figure out what to do. They went ahead and did a blood draw but I never paid anything. I tried to call their phone number and all I keep getting were prompts that help me in no way. In fact, I'm pretty sure the prompts would not help anyone unless they're just looking for generic answers that they can find online anyway. At this point since I didn't pay anything, I'm guessing my blood draw was for nothing. I don't know why they would run it and give the information to my doctor if they didn't get paid. They even said that they wouldn't do the work unless payment was collected at time of service.
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June 2023 by Bella Ghost
Extremely kind staff who made sure I was comfortable
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May 2023 by October Ghost
Extremely kind staff who made sure I was comfortable
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May 2023 by George
I regret to say that my experience with Jasmine, the laboratory employee at this location, was disappointing. Jasmine displayed a lack of knowledge and professionalism, which made it challenging to communicate and resolve issues. Specifically, Jasmine refused to complete the blood work, stating that the doctor's order was insufficient. but in fact, later she said we're 15 to go to lunch.However, when I visited another location, they kindly confirmed that the doctor's order was indeed sufficient and completed the necessary work. Overall, I was dissatisfied with the quality of service provided by Jasmine
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May 2023 by Sonia H.
I've made numerous attempts to reach by phone and despite a prompt that indicates a phone representative there isn't one.
