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January 2024 by Johnny G
So I bring my own tires, dropped it off @ 7:15 AM, told dude take your time. He literally did just that! I work across the street from this establishment, and not one person touched it. Tried to ask why. He ignored my car. Proceeded to start yelling @ me. I turned and left. Don’t get anything done here
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January 2024 by Deborah Angle
Excellent honest service! I trust this business with my car service. They are always immediately available if I have a problem, not just with tires, but all maintenance that I need. I highly recommend Ramona Tire
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January 2024 by Mike Brown
Great experience having the tires on our SUV rotated here. Experienced and efficient management and technicians! Thanks Clark and Randy, keep up the good work.
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January 2024 by Mark Hamilton
I was having problems getting my truck steering wheel centered after an alignment. Took my truck to Ramona Tire on La Paz to see if they could help. Randy set up the service. Clarke took it seriously and got Johnny to work on it. Johnny didn’t stop until it was fixed. He wouldn’t give up. Truck is now back to the way I like and need it to be. Thanks to all of these gentlemen at Ramona Tire Pa Paz!
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December 2023 by Steve giali
Excellent service today! They were timely and effective. I worked with Clark, he put together a nice deal on 4 tires with hazard insurance, and beat the estimate I created with Costco. The best part is, if I catch a nail or something, they fix it NOW, and wifey can go there anytime to get air put into the tires if needed. What is not to like?!?!
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December 2023 by Cyber Sauce
Randy and the team did a great job! I had to put on winter tires because I’m relocating, and not many places had any available. Luckily, Randy found some and had them delivered within a few hours AND had the tires changed and good to go in no time at all. I have no clue about cars or tires, so the honesty and integrity Randy and the team displayed was very refreshing. Lastly, I saved $500 bucks by using Ramona Tire. BIG WINS!
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November 2023 by Mikayla K.
This was the second time I've been here and I absolutely love it. The staff is so friendly, Randy and Clark were so great and seem to really care about their customers. They did a great job making sure my car was in good shape and they gave me a review of how my car was doing afterwards. I couldn't believe the tire rotation was included in the price of the oil change! I will definitely be coming back here soon.
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November 2023 by Donald D.
Ramona Tire is unfailingly reliable, prompt, and fair. From checking out work vehicles to nursing our beater cars, and high-end cars. They have serviced our family vehicles over the years. Randy is a fantastic new manager of Ramona Tire and his crew of fabulously thorough mechanics is a breath of fresh air. Randy and his mechanics are guardians of our safety and advocates for our frugality. They are stuck with my business for life!
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November 2023 by Kimberly Warner
I have been coming to Ramona Tire since 2018 and have had great service time after time. Recently the new store manager Donnie provided excellent customer service and communicated with me the status of my car in a timely manner which was super appreciated. They take care of their customers and want to ensure your vehicle is in tip top shape.
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September 2023 by Homan R.
I wish I could give them negative stars. I called first thing in the morning. Talked to an associate asked if they had a specific size tire in stock and price, was told yes. I confirmed again because I had to tow my car to the location and I needed the new tire quickly. I get to the location, they do not have the tire in stock. 2-3 hours to get it delivered. Price is $320 instead of the $230 I was quoted over the phone. The person working told me that when I called the number and pressed option 2, it directed my to a call center they will say anything to get the customer in the door.
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September 2023 by Don Kerr
I have been a Ramona customer for over five years. Always excellent service at competitive prices. A safe choice if you are looking for a quality outfit.
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September 2023 by Cari H.
Not good-I took my car in because the air conditioner wasn't working. I had to take it back 3 times in a row within less than two weeks and they kept charging me when they didn't fix the real problem. I didn't believe I should have to pay for the repairs that were not needed. Totally felt like I was being taken advantage of. On the third time back when the manager called I told him I did not want to be charged anymore. He said that was not possible. I let him know I would report this to the Calif Auto Bureau and have my attorney write a letter he then made a few derogatory comments and said they would fix it and not charge me more. Bottom line I felt like they simply thought I would just keep paying for work that did not need to be done.
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September 2023 by Zoë Bernal
1 star for this experience. Don't trust their online scheduling. As a busy person I was glad at the ease of making an appointment that worked with my schedule. Unfortunately when I arrived they didn't know I was coming (even though I was sent a confirmation) and they couldn't take me. Wasted my time.
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September 2023 by Brittanny Gehr
Hey everyone do you love my brand brakes straight out the box?! Ramona tires sure delivers the finest quality work.Excuse me Mr. Manager, yes I am a female however I do know what a new brake and rusted brakes look like. How dare you tell me this is what new brakes look like! And charge me for a trani exchange you never did.When I walked in the next day informing him of the issues at hand. He tells me “ you don’t have a hole in your shoe until one day you do”Maybe you wouldn’t have a hole if your shoes weren’t rusted !!! So disrespectful you charged me $687 for rusted brakes. Give me back my old ones please I rather drive on 4 year old “3%” brakes than your rusted garbage. What a eyesore on a beautiful truck. Refund now and REPLACE THIS! I’ve gone into your store two times now the whole world can not be out of stock on brakes.
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August 2023 by Pam T.
Today I went to Ramona Tire and Service Center on La Paz Road for an oil change. The service manager was very personable and polite. For some reason it took longer than usual for my oil filter to arrive, but this was not their fault. When my car was done and I went to the counter to pay, I was told there would be no charge. I have never been given this courtesy. I will return to Ramona for future maintenance on my car. Thank you, Donnie.
