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March 2024 by Anna Sylvia
Tasted just like Carl's Jr. In and out and the Habit is better. No seasonings, no crispness like other smash burgers that we have had. 1 and done.
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January 2024 by Alyssa R. N.
Walked into this place expecting a nice juicy burger, disappointed to say that when I was handed my patty and it was in fact, smashed. They took their name to another level, one I don't like. Found a strand of hair or two in my ranch dressing, it tasted blonde. Next time, I prefer my hair brunette, like I like my men.
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December 2023 by keno shaw
First time fantasticKid-friendliness: Easy walk-up and friendly service
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December 2023 by Javier martinez
A bit expensive but
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November 2023 by P. L.
Best fast food burger in town ! Double w cheese and fresh fixins exquisite . Fries above average . Eager , friendly , helpful lady at the counter today 11-20-23 lunch hour . Very impressed ! My wife got a nice grilled chicken sandwich . Try it , you'll love it .
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November 2023 by John M.
I was at The Shops at Mission Viejo to pick up a Mac at the Apple Store. I had to wait an hour, so as I was cruising around the mall the hunger pangs for lunch kicked in. After circling the food court a couple of times I stopped at Smashburger for the Crispy Chicken Sandwich that I have not had before. Once decided I stood in line to order and the line moved quickly. The sandwich and a Diet Coke were all I ordered as I was not in the mood for fries. (I know, right? Who's not in the mood for fries?) The cashier was helpful as I wanted to break a $50 that has been in my wallet forever since no one likes to take anything larger than a $20 it seems. They had no problem doing it but the manager had to quickly step in. With my Diet Coke and the "order ready" buzzer in hand, I went and found a table. As I saw people that came after me getting their orders I was about to go to the counter to ask where my sandwich was when the buzzer went off. It was 15 mins which seems like a long time for fast food. Went back to my table and opened the wrapper to reveal the sandwich. I did not realize Smashburger also meant smash bun! But that was the case. Beyond the smashed bun it didn't look bad. Not perfect, but not bad. Biting into it surprised me a bit since it was incredibly hot. Yikes. Had to chew and try breathing in at the same time. You know the drill. While I was glad it was hot I did let the chicken cool off a bit before trying again. Continuing to eat, I quickly realized why it took so long to get my sandwich. They wanted to make sure the chicken was equally dried out all the way through. The outside looked nicely browned so not sure how they dried out the chicken so much. Ate 1/2 and threw it away. I didn't feel like going back and discussing the situation with them, so I just left. My bad for not checking Yelp before I stopped there. On the bright side, the the Diet Coke was great. Go Somewhere Else. Eat Something Different. HAVE FUN!
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November 2023 by Jacci S.
Great service but the food was not great. Sloppy, burger over cooked, not good. Fries blah. Lemonade great!
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October 2023 by Yvette B.
Unfortunately disappointing 2nd time in a row...wrong items delivered via Doordash and they won't take responsibility either. Paid for items I didn't get. Sad that Smashburger in Aliso Viejo closed as they always got it right.
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October 2023 by Maria Ramirez
Great diary free milkshakes for my vegans
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October 2023 by Gabe A.
Oh! Wow. You've got to try it for yourself to believe it. All natural burger. The bbq wings are great also.
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September 2023 by Jason an Melissa Patterson
Server nice but 38 dollars for double turkey burger with pastrami and chili pastrami fries with pie ? And burger only has a little pastrami as well as fries smh never again.
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September 2023 by Khwaja Ahmed
I love me a good burger and boy did this place deliver! My gosh the burger was on point! The patty was full of flavour and a little crispy. The buns were spongey and soaking with saucy goodness. Even the veggies stood out which is p rare for a fast food burger join ngl. Also being located in the mall it’s great for a quick meal or way to full up if your group is on a shopping binge and ya need a break. Highly recommend this spot! Also staff is polite and helpful. Def prefer this over other fast food or fast casual options.
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August 2023 by Renee D.
I placed an enormous order through Door Dash (never again) for 88 burgers/88 fries to be delivered to my son's football practice. The order went through and I received a confirmation email the next day. I went to the Smash Burger store directly when they opened the morning of and spoke to a wonderful gal behind the counter who called Noel, the district manager. She said they knew of the order and it would be handled. Noel called me that afternoon to confirm again that they had everything correct and asked if there was anything else I needed. And hour and a half before the order was supposed to be delivered I get a text message from Door Dash saying that the order was cancelled because they "couldn't process the order with the store". Yes, an hour and a half before when they had the order in their system for 2 days and had already confirmed. In a total panic I called Noel back (beyond thankful he had called me and I had his number) and he said he'd call Door Dash and figure it out. I'm in a panic with 88 football players and their coaches expecting this treat and Noel was incredible. DD gave him some cockamamie story why they cancelled but he said "don't worry, I will make sure this happens if I have to deliver it myself". And he did. Noel went to the restaurant picked up nearly 100 burgers and fries in Mission Viejo and drove them to Laguna Beach high school in time. I can not say enough about Noel, Smash Burger and their customer service. He absolutely saved the day and I won't forget this. Will certainly order again!!
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July 2023 by Deron R.
This place is way overpriced, never again! 2 burgers, 2 cokes and 1 fry should not be $31.77If you have read my reviews over the past 3 years (i.e.COVID times), I have been very generous in my praise of local eateries, mom and pops, etc.. during tough times, as they were delivering good food and service and I wanted to support them. Well COVID is over and restaurants are still gouging us with their high prices due to "high Inflation". Poppycock! Prices at restaurants are never going down until the consumer decide to not go to these places. Going forward, D-Ron will unleash the Kracken on restaurants that are gouging prices, in my opinion.Good luck overpriced establishments.
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May 2023 by Paolo V.
The food was good for being mall food . The service was great lady was nice and it got out quick . The ambiance not much it's a mall food court. I wouldn't go back just because I'm not a fan of mall food courts but i wanted to give it a try if your in the mall i suggest it.10/10
