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May 2022 by Martin Z.
Our league ordered pants from Kim and did not fulfill the order as promised. Parents paid a lot of money for all stars and we're going into our 3rd tournament and still have not gotten our pants. She's been ghosting us. Guess we're out of luck on our pants.......
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May 2022 by Anthony L.
I came to The Softball Group because my daughter has been wanting to play softball. I signed her up for summer camp, and I had no idea what to get her. I went to Dicks Sporting Goods and the associates there didn't know anything about softball and weren't much help. I stumbled upon The Softball group and met Kim. Kim was amazing. I told her I had no clue about softball and didn't know where to begin. Kim spent time with my daughter, properly sized her batting helmet, bat, and gloves. Kim also gave my daughter tips and helped her with her batting stance. I highly recommend The Softball Group for anything softball related. Kim is a savior!!
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April 2022 by Natalie S.
Active is not just a gym, it's a community. Regardless of your level, everyone is there to support and encourage, and you can immediately feel that energy. Ryan and his coaches are focused on every member, and the workouts are written so everyone can tailor the weight and movement to their body and skill. You get to know the regulars that join during your normal time, and they will hold you accountable and keep you motivated. If I miss a day, I'm getting a text with "hey girl missed you in class today!" We go on hikes, beach workouts, bowling, and other social events. It's really amazing what Ryan had built.
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April 2022 by Eileen Cahill Horton
Excellent trainers, great customer service, amazing facility!!!
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February 2022 by Bill Simmons
Not just for pitchers - pitchers need heroes too, thats why there are catchers....My child has been coming to USA Elite since the fall. The attention my kid has gotten each week is incredible! Cannot reccomend highly enough! This has been a game changer!
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February 2021 by Jordan E.
Kim is always so helpful, extremely patient and deeply knowledgeable about the sport of softball that she loves. We came in for the first time about two years ago because my daughter was looking to play for the first time. We both witnessed how thoughtful Kim was and knew we wouldn't go anywhere else for gear, training recommendations and all things softball.
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April 2020 by David H.
A few weeks ago my son - who is 8 - decided that he wanted to play catch. So, I went digging in our garage and found my old baseball glove and my dad's old glove (we have like four gloves). My dad played baseball in High school and throughout his twenties, I only played in little league. It's not like we were/ are pros or anything. Anyways, these two gloves are older. After a couple of weeks of playing catch with my son and wife our gloves started to come apart. So, I googled see how much a new glove is. Come to find out an adult glove similar to what I am using, is expensive, or at least more than I'm willing to pay for catch... So, I decided to re-lace my gloves and get them reconditioned. After another quick search on google I found "The Softball Group", just down the street and open for appointment only. I spoke to the owner Kim and she is great! She is very knowledgeable and was excited to see my old gloves in such good condition. There was some leather damage in my dad's glove and she told me they should be able to repair it but it would take a little more time. I was ok with that and told her no rush. A few days later she gave me a call and told me they were ready to be picked up. I got to her shop and I was amazed on how good they looked. Both gloves were re-laced, a new piece of leather replaced the ripped piece so that the glove could be adjusted for size and the leather was treated. She also told me she did some research and that my dad's glove, was originally sold back in 1960/1961 and he bought my glove in the early 80s. Which makes them respectively 60 and 34 years old. Wow! I ended up playing catch with my wife that night and my Dad's second glove that she uses started to come apart... Oh my god!!! The next day I called Kim up and arranged a time to drop off that glove. It was ready the next day! She also did some research on that glove and it was originally from 1970, so it's about 50 years old, she also told me how to care for them to ensure their longevity. Kim's very responsive to both emails and phone calls. Her team does a great job and has a high level of attention to detail! She is a true enthusiast, extremely knowledge, easy to talk to and spends time with her customers to ensure they get what they need. She really went above and beyond! I'm sure we will be back as soon as my wife digs out her dad's gloves... I highly recommend The Softball Group to anyone in need of softball/baseball products, services or advise!
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March 2020 by Erik Jensen
great facility and staff. great value..
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February 2020 by Jen L.
I just wanted to give a shout out to CFAP! I signed up a year ago and loved it! I had done CF about 5 years ago and wanted to get back into it. My schedule was working to go at night, but then it got crazy and I stopped going the last 5 months of my membership! I just wanted to say I was grateful to have met some amazing coaches and members. It truly felt like a family! I learned so much and had some great laughs! Thank you for all that I learned. Hope to see you all around outside of the gym!
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January 2020 by Ryan D.
Would give 10 stars if I could. Kim the owner is amazing. I came in with my 8yo daughter tonight (note that the shop is a little hard to spot because there's no sign on the building like there are for other stores around it, just one on the door you should look for) to get her gear for her upcoming first season of softball. She's never played. Kim not only spent time fitting her properly for a fielder's mask, helmet and mask, bat, and glove, but she spent almost an hour in the store working on fundamentals. She had my daughter hitting off a tee in the store, teaching her how to hold a bat and swing, how to properly field grounders (and practicing that in the store too), how to throw (more practicing in the store). Beyond the amazing customer service, the prices were amazing too--even better than box stores and big chain sporting goods store, and mostly even better than amazon. Discounts for girls playing mission viejo softball too. Would recommend this place a million percent.
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December 2019 by Nicole M.
Kim is so amazing she literally took an hour after hours to help me find the best catching gear for my 12 year old daughter. I would have never got this kind of experience and expertise over at Dicks sporting goods! I wont go anywhere else , truly the experience I was looking for because we couldn't decide on what gear to get. She provided options and only provides the best quality. She even took the time to pitch to my daughter with the gear on so she could see how she moved in it! Along with sizing the gear correctly she also gave her some great advice and tools to help my daughter become a better catcher! Love her! Thank you again Kim!! Truly happy!
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August 2019 by Gabrielle Bielski
Very knowledgeable trainers and staff! Totally worth the three hours it takes us to get there!
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May 2019 by Kristin B.
This gym is the real deal. From knowledgable trainers and coaches to authentic community, this gym knows how to have fun and help coach you to your best fitness. Ryan has coached me on and off over the last few years and can offer personal training, nutrition coaching, and remote coaching from wherever you are located to keep you on track for your goals. This gym community are also the most welcoming people you will work out with. I have participated in several of their beach WODs and other events and always have a great time and feel part of a bigger family. Highly recommend this gym!!!!
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March 2019 by Rick K.
Kim is wonderful. Met her at Mary Nutter, asked us to come to her store for custom glove fitting. Waited for us for addition 3 hours on Saturday. My daughter found the right glove for her and replaced the other glove while being relaxed by Big John. Service is awesome.
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November 2018 by Patsy M.
We always go to Kim for our softball gear. She always gives us a good deal and lets my daughter try everything and alters anything if necessary. I wouldn't know what to get with out her.
