Swarovski Mission Viejo is a jewelry and collectables store that provides excellent customer service and a wide range of high-quality products. The staff, particularly Faye, are praised for their attentiveness, honesty, and willingness to ensure customers are satisfied with their purchases. The store is well-organized, with a constant stream of customers, and the staff is able to accommodate requests such as holding items or checking stock. Customers appreciate the store's affordable pricing, with a variety of jewelry, collectables, watches, and pens available. The window displays and the store's overall sparkle are also highlights for many customers. The store offers an exclusive club membership, which provides access to limited-edition artwork and free gifts. Overall, Swarovski Mission Viejo is a popular destination for jewelry and collectables, with a focus on providing exceptional customer service and a wide range of high-quality products at reasonable prices.