The Softball Group is a highly praised business known for its exceptional customer service and expertise in softball equipment. Many customers have shared their positive experiences with Kim, the owner, who is described as knowledgeable, patient, and gracious. She assists both parents and young players with everything from selecting the right gear to providing valuable tips for playing softball. Customers appreciate her dedication, as she takes the time to ensure that players are properly fitted for equipment, such as gloves, helmets, and bats. The Softball Group stands out for its personalized service, with Kim going above and beyond to resolve issues, even helping customers with online orders outside of regular hours. Many reviewers express their excitement to return and support a business that truly understands the needs of the softball community. Overall, The Softball Group is highly recommended for anyone seeking assistance with softball-related needs.
Kim is A1 in service and selection. The epitome of a community business!
December 2022
Kim is great! Always professional and has great knowledge on everything from equipment to lettermens jackets! Thanks Kim!!!
April 2021
Kim Cass is amazing! Her customer service is off the charts. Her softball coaching experience comes shining through in how she deals with players/customers. She really cares. Thx for a great experience. Always fun to see a smile on my daughters face.
