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March 2024 by Steve Doyel
Jen was Super helpful and knew exactly what to do to get my documents copied and mailed.The store is close to home and I will without doubt use them again!!!
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March 2024 by Soraya Lopinto
The new ownership has turned things around and their customer service is so much better. I had a few questions and they were able to guide me and provide a solution. I can recommend them based on my experiences
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March 2024 by Jenna Martin
Nicholas did a great job! I had a big return and he was so gracious in explaining what was wrong and how to fix it. Thank you so so much!
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March 2024 by Jonathan Davis
I sent a package and I got a completely different box back with half of the stuff I sent missing and was told to take care of it myself. They will tell you it is your job to handle it with UPS and then send you on your way. Customer service is non-existent.
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December 2023 by Vajeeha Ali
New Owners very pleasant and super friendly. Day and Night difference from previous owners. I prefer this store now.
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September 2023 by Dan G.
There are two young guys who are consistently rude every time I go into this store. I just don't understand why they are allowed to work with customers
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August 2023 by Deborah OD
Matt and his team are always willing to go the extra mile! Went in today to have them check on an Amazon return item and helped me get documentation on them excepting and returning the item. They are our go to place for UPS shipping and packing needs! We have been going here for 15+ years and will continue going in the forceable future!!!
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July 2023 by Truth R.
Glad this UPS store is close to my home for convenience. They are always busy which shows they are doing something right. During Covid, I needed a lot of documents notarized for my job. Both Matt and his dad are always kind. Am I looking for a smile? No, just get the job done which they do very well with efficiency. Do you get a friendly smile at the post office? Yes, sometimes there is a wait but this can happen anywhere. Not their fault. Factor in your wait time during busy times of the year. Happy this is my neighborhood UPS store. Thanks, M
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July 2023 by Jane K.
This location is closest to my home. Sadly, they are the rudest people I have dealt with. This store is located right next door to Casta Del Sol, a retirement community, a population of great people who appreciate not only excellent service but a friendly attitude. You will get none of that here!
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May 2023 by Adrian P.
The morning staff is great here! This location is off Alicia and Olympiad between the Bank of America and Albertsons so it's very convenient.
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February 2023 by Mark T.
I've used this UPS store for Amazon returns a few times now. Although I have an Amazon Hub about the same distance from the house, this UPS store has better hours, so when I need to return something and the Hub isn't open I come here. Super convenient that I just show up, let em scan my QR Code, they take my stuff (no packing needed) and I'm on my way. I see there has been other reviews that were not so great, my experience has been very pleasant every time I've been.
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February 2023 by Sylvia E.
I have been going to this store for over 13 years. I have used them for shipping packages for my online store, notary ( more than once) and Amazon's returns. The staff is very honest, helpful and patient when doing my many Amazon returns.
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February 2023 by C L.
After reading recent views it sounds like I am just another lost customer due to rude owner. My neighbor actually recommended this UPS store to me. I regret going there. I had one return to do and needed a label printed out. Once I was at the front of the line he said to me " Are you just dropping off?" I said no I needed help ( since I needed a label printed). He said "I was just leaving" so I walked back towards the line. He said " put your package on the scale. Let's go!" So I walked back to the register to do so. He sighed and said " Now I need to get my glasses" and left. I left too. I really don't want to give this owner/business any money. There are many other local UPS stores.
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January 2023 by Mike P.
The service level here is always rude. I don't know why they treat people like they are bothering them. I will no longer spend any money here.
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December 2022 by Mike C.
Employee helping me was very nice and informative, the manager Huy was also very good at answering my questions for international shipping.
