The UPS Store #0011 in Mission Viejo is a friendly and efficient location that offers a wide range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the knowledgeable staff who are quick to assist, often anticipating their needs before they reach the counter. The store is known for its fast service, with many reviews mentioning no wait times, even during busy periods like the holiday season. Staff members are patient and helpful, making even those who feel shy or nervous comfortable. The store provides convenient services such as free shipping labels and packaging tape, making shipping tasks quick and easy. Customers frequently use the store for Amazon returns and other e-commerce needs, consistently satisfied with the level of service. Overall, the store is well-regarded for its professionalism, efficiency, and friendly atmosphere, making it a go-to location for shipping and mailing services in the area.
Have used this particular location numerous times. They are friendly and courteous at the same time they are fast, knowledgeable and efficient. They almost seem to know what I'm there for before I reach the counter. I went on the Thursday before Christmas and there was no wait.
December 2023
Amazing experience, Charlie was so prompt and polite! Thank you !
August 2023
Literally spent 30 seconds dropping off a package, they quickly processed a shipping label and even provided packaging tape.
