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January 2024 by sarwat ameen
Horrible manager! She was super rude when asked questions. It happened few times so I avoid going to that store now.
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January 2024 by Han Anarsye
Keep improving with new items. A store that I like and always find something I can give as a gift.
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October 2023 by Diana Chewning
For several years the quality of VS and Pink have been horrible but recent purchase of 5 for 30 panties left me pleasantly surprised. They reversed course and are much better. The staff at Mission Viejo needs desperate help. There were at least a dozen women working and walking around everywhere, but only 2 at the registers and the line was never less than 5 people, every one of which was making returns that took 20 minutes + for each person. New staff clearly, both very nice girls, but very frustrating that neither of them knew what they were doing. Mgmt. type ladies trying to help weren't much better and each customer while I was there, including me, complained to the different ladies trying to train.the newbies, which was shrugged off. New 30 day return policy sucks too, but it's the new thing at every single store now. Don't be surprised when Amazon is the only retailer left.
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July 2023 by Tabitha Paulah
Customer service was lacking at this location
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July 2023 by Lupe Iniguez
I went to return something and a very nice young girl was able to help me find the right size to exchange something I had really liked. I was so impressed she was so patient and actually cared how I felt about what I needed to get.
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January 2023 by Flor Maria Franco
My boyfriend had the worse experience with you guys. So try to change your customer service please.
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August 2022 by Hannah Patterson
Picking up some perfume nice beautiful scent
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July 2022 by Mina Kate
Janice was a peach. I absolutely loved her spirit. Keep her around, she made my day just by talking to me.
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May 2022 by Robert Vandyke
Sales and selection. Great place to take your lady for updated ideas . wink. Wink. Nice variety of shapes and sizes and design styles to choose from. Staff is super helpful and knowledgeable about promotions and size offerings. If they find have it, you can order it too. Facility is clean, well kept and organized. I won't post photos of anything here as that would be a little creepy for a guy to post those things.
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March 2022 by Nancy Chase
Staff behind the register is incredibly rude and incompetent. Not just one, but many. Will not be returning to this location.
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January 2022 by Saad Sadiq
Good selection and a good sale but they left the electronic theft protection tags in there which caused embarrassment for us later. Had to return to the shop again to get the tags removed. Plus the customer service should inform you for promotions..no one did that and we didn't receive the gift card on offer!
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December 2021 by Melinda Peloquin
VS rocks! Best place to get a soft, beautiful bra!
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November 2021 by Svetlana Salnikova
Customer service was awesome. Store is brilliantly ever.
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September 2021 by Gus Kundanis
Judy Morton and me love this store and always stop by when in the mall
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June 2021 by Ruthie Kataoka
Very friendly and helpful staff. Big store with wide selection.