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February 2024 by STEPHANIE AGUIRRE
Magali was great! Amazing service and did everything possible to make me happy! Went out of her way! That’s what I call amazing customer care and service
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February 2024 by Stacy Rupay
Manager assisted was very helpful. She also very sweet and explain very well!
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February 2024 by Saeedeh
I was looking for an elegant bracelet for a dear friend but wasn't sure what to look at, until Asal, one of the salespersons at Zale, asked me a few questions about the person I'm shopping for and took me to a bracelet that I fell in love with. She was really helpful, caring, and friendly and offered me a very nice gift box and also gift wrapped the box. I absolutely loved their jewelry and enjoyed my Zale experience with her.
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February 2024 by Laura Rucker
Magali worked hard to help us!
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February 2024 by Bonnie Allen
What a great jewelry shop! So welcoming and kind, also offered good discounts. I want to give thanks to Asal and Anna. There customer service is a 10/10 recommend for others!
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January 2024 by Laura McCormick
Magali was amazing! The original ring we ordered was lost in the mail when it was shipped. My fiancé was able to walk out that day with another ring and we were able to come back together to customs new ring. Working Magali made everything super easy!
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January 2024 by Isaiah Enriquez
Frank was the best
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December 2023 by vanessa ayala
Maria is amazing! She goes above and beyond to make sure you get the best deal for any piece of jewelry you are purchasing.I make the drive out to Mission Viejo to specifically see her because I know I'll get the best assistance.
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December 2023 by Brooke Davis
Maria is absolutely amazing!! She’s super attentive and very knowledgeable. She genuinely loves her customers. I couldn’t have had a better shopping experience especially when wedding shopping is overwhelming to begin with. Thank you Maria!
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December 2023 by Victoria Minor
Magali was absolutely amazing! She let me know of all the current sales that I had no idea of prior to walking into the store. She was so patient helping me pick out a new chain and diamond studs! I love my new jewelry!
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October 2023 by Gina Dance
Magali is wonderful to work with! She is kind, funny, and attentive. She didn’t pressure me to go with a larger stone, which I appreciated since I was looking for something subtle and cute. Make sure to ask for Magali!
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October 2023 by Jonathan Dingman
Gustavo and the Zales team was of great help and service. No over the top pressure, straight forward and catering to myself and thoughts. It was a wonderfully smooth experience. Thank you Gustavo!
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October 2023 by Jesse Mazzella
Sandy was awesome! She took her time and helped me find the perfect engagement ring. My fiancée absolutely loves it and has been getting so many compliments on it. Thank you Sandy for all your help! Satisfied Zales customer here :)
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October 2023 by Wendy Carter
Top notch absolutely best experience. Magali was above and beyond helping up with our trade in and upgrade. She’s the best!
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October 2023 by Allison Balser
Shopping at this Zales store has always been my go to location. Sandy is not only knowledgeable but she actually listens to what you are looking for. Been shopping with Sandy for the last 20 years. I never go elsewhere!!! Sandy is not only a GEM ? to have as the store manager but an asset for her team. She leads with happiness which makes for an extremely pleasant work environment. As a store manager, she has many responsibilities but NEVER do those responsibilities take her from her customers. She gives every customer her undivided attention from beginning to end. Her title as a manger does not take her from her love of doing what she does everyday, which is putting a smile on every customers face. I will continue to be her customer for the awesome experience she brings every single time I come to the store.