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June 2025 by Cathy Heyne
Just went in to pay a bill for a friend. Very nice lady at the front counter.
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May 2025 by Susan Rinta
This is got to be the worst place ever they wasted almost 2 weeks of my time waiting on furniture that’s never gonna come because until I called to complain about the rude guy on Saturday and a manager called me back. Do I finally find that they don’t even come to where I live
So I’ve got several emails, confirming that my furniture is gonna be delivered within this amount of time and guess what it’s never gonna be delivered so I took my business to Rent-A-Center and the lady over there in Sonora was a lot more polite they come to where I live and that’s where we’ll go
Seriously, you people are giving out orders over the phone and you don’t even know where you go. I think that all these people need to go back to training school.
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April 2025 by Alicia G
Whoever Lisa is, terrible at her job. She lost information that she asked for. Backhanded service, terrible customer service if I could rate her attitude it’d be a -0. So LISA if you’re reading this work on your attitude Ms. LISA!
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March 2025 by Jose Cisneros
Fantastic 😊
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September 2024 by Keirnan Cunningham
Francisco helped us in store get everything we needed. He was friendly and relaxed whilst professional! We ordered a whole bedroom collection and Josh and Juan set it all up exactly how we visioned it! Communication was brilliant with the delivery so we knew when they were coming. They were also really quick and also friendly. They were very clean and took away any packaging or debris left from getting it all set up.
We love our purchase and will definitely return for any future wants or needs! Thanks!
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August 2024 by Noni Robinson
I had a wonderful customer service encounter with Francisco at the Modesto center. He was very polite and empathetic to my service needs. KUDOS Francisco you're an awesome young man
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April 2024 by Isabel Martinez
I'm sitting here waiting for my washer to come it's still not here they were supposed to deliver it between 9am to 2pm never again I will buy from them ?
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March 2024 by Ronnell Ohlson
I recommend Aarons to anyone who needs furniture. Not only are they kind but they also care about their customers and they care about their customers keeping the furniture that they lease and they will do whatever it takes to make it work with you to make sure that you are on track....
Thank you AArons.
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March 2024 by Paula LeDay
A customer should never feel like they are bothering a customer service representative to make a purchase and that’s exactly how we felt. The girl at the front desk should not be in this business! You can tell she hates her job just by the attitude she has. I intended on adding a piece of merchandise to my current account, but after the experience we had we quickly changed our minds. Attitudes lose customers and money! I know this because I have been a district manager for 10years. We were rushed out of the store as well and were the only ones in there. How rude is that? Something has to be done about this! However, I will say the delivery guys were awesome!
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February 2024 by Isaiah H.
Worst customer experience I've ever had email said 5 to 7 days for delivery of a fridge I bought and here i am day 10 and no delivery still just very unprofessional.
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January 2024 by Taylor Lunardi
This has got to be one of the most unprofessional store in Modesto I have ever had to deal with. My dryer broke for the 3rd time and they picked it up 3 months ago and still haven't got any call about where it is or when id get it back. I have gone in the store 3 times and they just give me the run around. But yet I'm still expected to pay for it right? Haha no. Don't do business with this place
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October 2023 by Sammy Jewels
S/O to DeAndre, Francisco, & Cliff those gentlemen made sure my experience was nothing less than great and worry free!! I appreciate the excellent customer service, you guys keep up the good work!
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September 2023 by Samantha Finley
S/O to DeAndre, Francisco, & Cliff those gentlemen made sure my experience was nothing less than great and worry free!! I appreciate the excellent customer service, you guys keep up the good work!
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September 2023 by Lydia Awanis
Worst experience I went in there to purchase and lady got rude w me cus my address wasn't accurate then the accounts manager James even got more rude with me I called customer service and filedcomplaint soo irritated w the service
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August 2023 by Charles R.
Because they don't Back there warranty up that they give you period even if you buy it straight out with cash period
