AT&T Store

Most Recent Comments

• June 2025 by Josephine Young
  AT&T Riverbank location is definitely my go to. Miriam was very sweet helpful and did everything she could to help me and my husband while we were there. My phone got wet and had to be replaced and she helped get another iPhone . The process was easy. really appreciate her great service.
• May 2025 by Yesenia Espinozasoto
  Amy was very kind and very helpful. Very attentive to her work, funny and bubbly while my visit in the store.
• May 2025 by manpreet zira47
  hyy first time i visit thiss store andd ammy take care of mee she is very nice very help full really caringg i love her servicess ver muchhh andd she should be mangerr waht i think
  thankuu giving me this good service🙌
• April 2025 by Christina Machado
  Outstanding Customer Service!
  As soon as I walked in, I was greeted with a warm smile and immediate readiness to assist. Jasmine knew exactly what I needed. Although the item wasn’t in stock, she quickly arranged for it to be ordered, and the entire process took less than 30 minutes. Jasmine is knowledgeable, friendly, and efficient. I highly recommend her—this was by far the best customer service experience I’ve had in a long time.
• March 2025 by Nickcol Wiggins
  Thank you, Jasmine. You are very smart and extremely pleasant. The Apple Store couldn’t get my phone working, however, you got it right up. You’re the best!
• March 2025 by Jeff Herbert
  Victor had the most upstanding and welcoming guest service I believe I've ever experienced. He didn't just sell a phone, he sold the experience of buying an amazing product. Answered all of my questions with ease while adding comprehensive details in his responses. Is an extremely knowledgeable representative, with a positive and welcoming attitude. With employees like Victor, I felt like an appreciated loyal consumer!
• March 2025 by Bardo limon
  Haylee and jasmine were amazing help, very talkative and knowledgeable in their line of work. Would definitely recommend taking care of your ATT needs here.
• March 2025 by Richard Valenzuela
  I recently had the pleasure of working with Michelle at the AT&T store, and I couldn't be more impressed with her service. From the moment I walked in, she greeted me with a warm smile and genuine enthusiasm. Michelle was incredibly knowledgeable about all the products and services, and she took the time to explain everything in great detail, ensuring I understood all my options.
  
  What stood out the most was her patience and willingness to go above and beyond to help me find the best plan that suited my needs. She answered all my questions thoroughly and never made me feel rushed. Her professionalism and customer service skills are top-notch.
  
  Thanks to Michelle, I left the store feeling confident and satisfied with my new phone and plan. If you're looking for exceptional service, I highly recommend visiting Michelle at the AT&T store. She truly made my experience a pleasant one!
  
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• February 2025 by Rick Heinz
  Was upfront on all the costs for getting a new phone
• July 2024 by sandra mendez
  Andrea was so nice and helpful. I went in the store with my kids she was very patient with us. Great service definitely will be coming back to same store. Thanks Andrea!
• March 2024 by Yanin
  Came in a few weeks ago to switch to AT&T. Everything went smoothly until recently when we got the bill. It came out to be THREE times what we were told. An almost 500 dollar bill, which we cannot afford. Not only did they fail tell us about the mistakes THEY made, which caused the bill to be so high, but they refused to help. They repeatedly said “I cannot help you” and “I don’t know what to tell you.” Seriously?! These are YOUR mistakes. When asked to speak with manager, they declined. THIS PLACE IS A SCAM AND IS A FRAUD.
• November 2023 by fernando gudino
  Amazing customer service! Everytime I walk in they’re so up beat with good music!!!
• November 2023 by Burnie Burnman
  Angie good ppl and so are you
• October 2023 by Johanna P.
  Walked in 20 min to close because my phone gave me a no sim message and had no service to call or text and the girl told me they couldn't help me because they were about to close and to call tech support. I had to drive home to connect to wifi and to use another phone to call and have them fix the problem. Was a 15 min phone call. Took me longer to drive home and find the correct number to call.
• October 2023 by Theresa R.
  My husband and I went into inquire about upgrading our phones and let me start by saying we've never been to an establishment where they had employees so blatantly disrespectful & just rude not only to us but everyone who entered the store. And openly carrying weed in their work bag where anyone can see not even trying to hide it.. sheesh at least keep it zipped.. all around horrible experience. After we left we noticed that our phones had been turned off and had to return to have them fix their mess up ...