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June 2025 by danielle steves
Jorge helped me out when I was on my way to a camping trip,when my phone decided to completely freeze. I was able to upgrade early, he was so kind to my daughter who wanted to open and see every case possible. I would absolutely make this my go to store if it was closer. 10/10! Thank you Jorge!!!!
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June 2025 by Jennifer West
I was so lucky to have Sammy approach me when I entered the store. I had been without my phone for a week and was desperate for help. He was friendly, courteous, and went out of his way to make sure I left with a functioning phone. Some of the best customer service I have received in a long time and I am so grateful for Sammy! Highly recommend, and I suggest you ask for Sammy when you enter the store because he is amazing.😊
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June 2025 by Ms. D.
Went in to the store June 2nd. Four very nice and helpful men were working. It was a slow night. So I had the pleasure of asking many questions about phones. They answered each question thoroughly and honestly. If they didn’t know, they would tell you they didn’t know. All four were very polite. Santiago was extremely patient after I decided on a phone. AT&T, you should be very proud of your employees at this location. Patronize the store on Sisk Road!
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May 2025 by Hayleigh Ledoux
Marcos or Marcus, and Eddie were great!! Provided excellent customer service, after receiving horrible customer service at another place just minutes prior. Well done!!
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May 2025 by Winnie Johnson
Went for phone trade in;knowledgeable employee that can give informations on other services that they can offer you;if you're not strong enough to say no,you will be attracted to say yes 😆 😄
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May 2025 by Tiffany Leann Jones
Ravnil was such a great help with my upgrade! He was very professional and on top of all the latest upgrades and the specs of the phone I was looking into. Let us know all the information needed on the expenses and monthly charges. I was in and out in no time. Would HIGHLY recommend him for any of your future questions, updates, etc with AT&T
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May 2025 by starvel actors
management is so useless. they’re never helpful and quite frankly so rude. nahomi was the worst of all. i’m surprised she hasn’t been fired yet because she should be.
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April 2025 by Cheryl Ramey
Jesus spent time helping us set up our phone. We appreciate his kindness and professionalism.
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July 2024 by Chris Hall
Great service from Marcos - very thorough and patient with us- thank you Marcos at AT&T Modesto ?
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July 2024 by Jennifer Lennon
I spent 3 hours on the phone trying to resolve my issue with the wrong phone and no one knew what to do. I went in the store and my issue was handled within 15 minutes!
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June 2024 by Manvir Sandhar
I go inside to claim lost my phone ? and they said call 611 , I already know that this AT&T number 611 I drive 7 miles to go AT&T and they no ask me to take a seat ???? , the lady was disrespectful me, I will never come back again 06/23/2024
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June 2024 by Jonathan Ochoa
So far so good, always like coming to that specific store because the staff is quick to respond, honest, and knowledgeable in their field.
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June 2024 by Patti Jasso
I went into the AT&T store on Sisk and had the best customer service experience with Jorge! He was patient and extremely helpful!
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May 2024 by Tom Almeda
Paid my bill there. Got a charger for my mobile. Changed my phone and internet plans. Staff is always helpful and polite. They even gave me ideas on how to save on my service.
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April 2024 by gladys zambrano
I went to this store yesterday to purchase a new phone and was told they could not sell me a phone outright. I went to best but across the parking lot, purchased the unlocked phone and brought it back to this location to be set up and connected to att. They got all my information from my old phone transfered over but once it was finished the phone was not reading the Sim card. The woman helping me changed the Sim card again and again but never tried anything else.
I was at this store for hours and eventually left because I was late for work. The woman tried making a phone call and it appeared to go through so she sent me on my way. The minute I stepped out of the store the phone again was not working. I went to work and googled "why is my phone not reading my Sim card" and fixed the issue myself in less than 5 minutes. It was the ATT APN settings that were not set correctly on my phone. No one thought of checking this. Doesn't seem like the employees have much knowledge at this location and all seem very unprofessional.
