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February 2024 by Lolita F.
Went in to get their free notary services. Free if you have an account. Highly recommend making an appointment. Went there twice and both times, walk-ins were trying to get in as well. Great customer service and very professional!
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November 2023 by Brenda Edwards
Bank was closed for a holiday. Used ATM good parking, well lit
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September 2023 by Robert Langdon
Line was out the door 10 deep 30 min wait on Saturday
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July 2023 by Jahaani B.
DO NOT GO HERE FOR ATM. They have a card skimmer that will read your card and scammers will take your money & the bank won't do SHIT about it
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July 2023 by Mr. Luna
For such a big bank be prepared to wait at least 15 to 30 minutes in line the only have two clerks. I have been in credit union banks and they have at least 5 clerks. Whats wrong with this picture! It’s a joke lol
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April 2023 by CDT
Hardip was very professional. Great management.
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February 2023 by Eric Anchondo
It's never open on Saturdays, the hours are wrong. They should update the site that shows the hours of there's a link for it
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January 2023 by Nathan M.
Bank froze account on me just before relocating for a better opportunity like there was a huge jealousy problem.
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November 2022 by rohullah Hamidi
Only one banker is workingYou will be stay at the lanes for one hours or more every time every dayPlease don’t waist your time .
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October 2022 by Luis M.
Would give them a negative if yelp allowed me to... the worst customer service ever teller was really noisy kept asking too many questions about what I needed the money for.... Didn't answer because is none of her business... and she kept asking me over and over again
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October 2022 by None Nine
They got all new atms and they are very difficult to use. .
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October 2022 by Jessica C.
If I could give this bank ZERO STARS I would. Do not bank with them or go to this location. Knowing I'm injured I made an appointment at 2. They had me wait over an hour to be helped so I had to leave. I cannot sit or stand for too long due to my injuries and they knew that. Making me suffer more. I will go open an account with someone else who cares for their customers.
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August 2022 by Lucy Antczak
I want to compliment one of your associates at McHenry Bank, Hailey Kerns. Very helpful, intelligent & great personality! Explained how to sent 6 months of statements from my phone. Did not give up until everything was done. Great employee!!
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August 2022 by P T
Can not get 20k from checking account in $100 bill have to give prior notice . What kind of bank that have no money ?
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July 2022 by randal gibbons
Came in on a Saturday only to find a locked door. Saturday hours are incorrect.