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December 2023 by Sharon Eilts
Online ordering didn’t work. I called and got everything I wanted and quickly. Love the delivery process having to decide on a time frame and having to sign so no porch pirates. Important
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December 2023 by Mercedes Ortega
The staff has good customer service. Helped us as needed and didn't follow us around. He let us look and talk amongst ourselves. He would come over when we would call him over. Ask for Erick. I give him a five-star.The place was also very pleasing nice ice cream bar and drinks, etc. For the customers.The delivery process would have been a good experience, but the table and chairs were damaged. 1 chair was stained, and the table had a cracked. I sent the whole set back. They tried to get me to keep the other 5 chairs, but I didn't want to get stuck with 5 chairs if the next table was damaged. They delivered the second table and chairs 5 days later. So final delivery within a week and a half.
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December 2023 by Maria Tejeda
My daughter and I went in to purchase a new bed for her. Lisa came to assist us and gave us all the information on this bed. Helped us with the purchase of new mattress. We ended buying the Chloe Daybed exactly what my daughter was looking for. Lisa was fantastic treated us like family. I will definitely consider going back for future purchase.Keep up the great work Lisa your friendly and kind smile will go a long way…Maria & Sofia
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November 2023 by Andi Martin
Garbage quality we paid $480 for a coffee table and within the week it was covered in scratches with the cheap varnish completely coming off after only ONE WEEK. We will never shop here again. Don’t waste your hard earned money here. Customer service refused a refund or return because they deemed it our fault for buying their garbage furniture.
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November 2023 by Jainith Gross
My husband and I stopped by to browse for a new bed. We knew we needed one badly but overall we went to browse. Long story short, Bob was the one who helped us out to pick our amazing bed. He was very helpful and had answers to all our questions and was very patient with us. We will continue to go back here for our next furniture adventure for our home. The prices are really good and the materials are high quality. I definitely recommend anybody looking for good deals, friendly people, high quality furniture to head on here!! We will be back!!
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November 2023 by Michael Striker
Went in just to look and compare prices. Was about to leave after everything we tried was not what we wanted. Then after having salesman Bob approach us, we just said we were looking. Then we found what we wanted. Bob was hailed and he helped us save going from an electric to a manual option. We then got some free snacks and ice cream in the back while the associates quickly got our order squared away. Great service and great people! Looking forward to the delivery!
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November 2023 by Lily Tejeda
I walked in just to browse the bedroom sets. As soon as I started talking to Lisa I immediately knew I wanted to be a customer. She is A for AMAZING! Her customer service skills are phenomenal!Very happy with the bedroom set i purchased and have received so many compliments.
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November 2023 by Renee Diaz
First time shopping at Bobs after going to several other stores, we found exactly what we want at a great price!They even had a wheelchair for my elderly Mom to use while we shopped. They have a huge selection of furniture on the floor, store is nice and clean and salesmen were very nice and helpful!
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November 2023 by Spartano
We walked in and was greeted immediately. Bob, asked us what we were looking for so he could point us out in the right direction. He wasn’t pushy and gave us our space. We were looking at sectionals with recliners and a new bed. Bob, asked if we had any questions which we did he answered all of our questions and some. Explained all the features and warranty and what all it came with. He sold my husband on the bed with the massage! We bought our sectional and bed here at Bob’s Furniture. Very happy and pleased with everyone who helped us out and translated to help my husband understand the process better. Highly recommended Bob’s Furniture to anyone looking good quality furniture!
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September 2023 by Rebecca Arenivaz
I am recently divorced and need furniture for my apartment. I came in to look and compare, but I wasn’t expecting for the customer service to completely outshine all of the competition. Jovannah was wonderful and always ready to answer any questions I had throughout the experience. She was even able to suggest the perfect entertainment center, side tables, and coffee tables to go with the sectional I purchased, based off of a few questions and by paying attention to my style choices.As if the experience wasn’t already amazing, the complimentary cafe really put it over the top with the variety of goodies provided for the customers.Overall this was the best furniture shopping experience I’ve ever had.
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September 2023 by Marta TG
We were greeted with a smile, very friendlyand professional. Jovanna was the salesperson who helped us, very sweet and explained everything thoroughly, no high pressure. Thank you for helping us pick out exactly what we needed.
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September 2023 by Kendra Frazier
Went to the Modesto CA store to purchase living & dining room furniture. I was very pleased with the selection, quality and prices. Marilyn was an excellent salesperson (knowledge, helpful and friendly). The entire process was smooth and I will return for future purchases.
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September 2023 by Kristie Monica
Baldip S. (Bob) was very pleasant to do business with at Bob’s furniture in Modesto. He made the entire process of shopping and buying furniture easy for us. We received our furniture in a timely manner and it was all set up for us. We love the quality of furniture Bob’s carries. We will definitely shop there again.
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September 2023 by Lupe Contreras
Steven was super helpful and everyone was so niceEdited: Above statement is true. BUT...when order was delivered I did not come with the dresser and the mirror that I chose in the showroom. Called customer care thinking that it was an easy fix. Item was never added. So I paid $1,500 and did not include the dresser. Now I will be out additional money go get one. Elsewhere. Mind you order was placed 7/20/23 and it wasn't delivered until 8/3/23. Also items are not returnable once delivered
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August 2023 by Danna Anguiano
The ladies at bobs were such a pleasure to work with! We went in a little close to closing time, but the ladies, Nora, Marilyn & Stephanie never made us feel rushed or unwelcome. We knew what we were looking for and they were so helpful to configure and check out our options. Will definitely be returning just for the way we were treated. Can’t wait to have our new couch!
