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October 2023 by Alisha Rodriguez
My total was $45.00 and they will not accept my 100 bill. Manager hides in the back our cash is no good. Store is dirty staff just sits and talks inappropriate rounchy customer service don't come here
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August 2023 by Pipe Andrade T.
They have a good assortment and good prices. Quite a few promotions. My daughter wears quite a few clothes from this store. It is located on the second floor of the mall and therefore there is very good parking. I recommend it if you want to buy clothes at low prices.
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July 2023 by Sue S.
They employ very rude workers. I asked an employee for help reaching an item, a reaching stick was needed because it was too high. She helped and then proceed to curse loudly at the register to the other employee about me. Saying I could have f**king reached for it myself since my finger was touching the bottom of it and continued to go on and on about me. Sorry Ms that you had to do YOUR job. It was very unprofessional. Very rude.I'm a pregnant woman, some tasked are hard for me. So if you're at that shop beware of the black haired girl with glasses & tattoos. She isn't trying to help anybody.
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May 2023 by Zak Shaibi
Creat shopGood pricesGood costumer servicesI recommend this place to everyone
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August 2022 by thomas adams
Great prices !!! Not very friendly though .
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July 2022 by Reahnna R.
Hardly anything there. Apparently the workers ignore people of darker hue yet say "have a good day!" To those that look like them. Intimidated much? If you don't like working there, woman up and quit. You won't be missed. Taking my money elsewhere. Chao!
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May 2022 by Tigger Andrade
Good deals, clean and nice staff
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May 2021 by Victoria G.
I had a very specific request when calling the store. When Chloe answered the phone she went above and beyond to meet my request. She was very patient and thorough. When I arrived to the store it was clean and well lite. The girl at the register was very pleasant with a calm demeanor. For a store that seems to be going through many changes the customer service was consistent across employees, genuinely friendly and welcoming.
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April 2021 by Christina Michaud
Cheap fun clothes
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April 2021 by anna fobes
very friendly staff i would came again
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September 2020 by LaVonna V.
Customer service here is terrible. No one in the store smiles or talks to you. I went into the fitting room to try on clothes, (there was no sign ANYWHERE saying that I couldn't), and a girl came in a rudely told me I needed to leave in which I replied I was sorry and there was no sign posted. She said well someone must have removed it. Well if everyone was not on their phones when I walked in and even waited a few mins there where it says to wait for help, maybe they could have politely relayed this information to me. As I am getting dressed, 2 seconds after she told me to get out, she repeats herself again rudely to get out. Um, im not a robot it takes more then 2 seconds to get dressed lady. Also terrible return policy, I come from more then an hour away and you only get 14 days to return even though they don't allow you to try things on, weird! Forever 21 in Gilroy gives you 60 days! Definitely won't be shopping here again ever!
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December 2019 by bryanna alvarado
I have liked going to store for awhile now, they have really nice clothes and accessories. Today I had a problem with 2 employees, they were too busy having a conversation and one of them just threw the bag at me when I was buying a dress.
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December 2019 by Gabriel C.
No return policy even a day after purchasing, makes no sense when you have receipt, proof of purchase and items are not worn, it's a day latter.
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November 2019 by Alicia S.
Lovely clothing and cheap clothes too. Got sweats on sale for only $10 dollars but ended up getting them for $5 cause drawstring was messed up
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November 2019 by T M.
They recently reopened and appear to have been desperate for employees. I was standing outside of the changing rooms as my SO tried on dresses. An employee came up to me and and abrasively said something along the lines of, "you need to wait by the benches over there." and directed me towards the benches that were actively blocked by a rack of clothing, making them impossible to sit on and nearly impossible to see. Once he noticed the clothes in the way he walked past the older gentleman waiting outside his wife's changing room. I know that they probably hold good reasons for not wanting men waiting directly outside changing rooms, and that as a younger man I look like I'm up to no good. But I can't help but to feel like that employee could have been nicer, handled the situation better, and been less biased. On it's own that normally wouldn't make my review this low, but he seemed so disinterested in his job and I felt targeted, judged, and disrespected on levels business should not accept. - I came in on Nov. 11th shortly before 4:30.
