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September 2023 by Shannon C.
It's taken me a few months to write this review. I've gone back & forth on whether to write this or not. Long story short....... I wanted to purchase my engagement ring from a local family owned business in the area, so I chose Ciccarelli. Great experience buying the ring from them. John the sales guy at the time was wonderful to deal with. He explained the differences between a lab grown vs natural diamond. He said many things to me that made me believe I was making a really great purchase of this 1.63 SI1 lab grown Diamond. I was told it was a great way to save money and a great investment. Bunch of other salesmen bullshit that I came to find out later. Set the tone, I was prepared to purchase up to a $14k engagement ring. Thank god I didn't. So here's where the story takes a turn. My engagement ended 13 months after the purchase. I thought "hey, why not sell it back to Ciccarelli!" I knew I'd have to take a hit price, no bigee! I spent $7,300 on the ring. So, I go into the store, and was abruptly told very quickly that they have some store policy on not purchasing used jewelry.... Which was interesting to say the least. Greg's wife quickly came into John & I conversation to say "sorry, we don't buy back jewelry we sell"! Interesting...... I decided to look up 2 other reputable jewelers in town. I won't name them. Both jewelers had almost identical comments about my transaction at Ciccarelli. Both came back and said, "that's a $400 Diamond in a $500 setting"! That's right folks,$900 ring at $7,300!!! So I don't blame Ciccarelli's 100% for this debacle, I take partial ownership. Here's the part that is just wrong on so many levels. I thought by going to a supposedly reputable jeweler at Ciccarelli's, I would be treated fairly, honestly, respectfully. That did not happen!!!! Thank you Ciccarelli for ripping of a Marine Corps Veteran!!! I really hope you feel good about yourself!!! Caution: Ask more questions. Don't take somebody's word for it!
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August 2023 by Perla Martinez
Got the most beautiful ring from my fiancé who purchased here. Went in for resizing and they were very kind and helpful people. Great experience here. Recommend for all jewelry purposes.
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March 2023 by Sandra H.
Bret helped me select the right style of earrings at a great price. He took the time to explain the warranty program and I will definitely be back for my next gold jewelry purchase.
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January 2023 by Steve
Decided it was time to give my wife a larger diamond for her wedding ring. I am surprising her for 70th birthday.Brett at Ciccarelli Jewelers took great care of me. He took the time to educate me and made meaningful suggestions as I made my choice. I highly recommend Brett and Ciccarelli Jewelers!
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January 2023 by John Joseph R.
Family owned and the best customer service you can ever experience Friendly, helpful, they spend time with you You will get and have the best shopping experience We highly recommend Ciccarelli Jewlers
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December 2022 by Ron Nielsen
I can’t say enough about this company. Great atmosphere in store….The owners are my prior neighbors, just good, honest people. I’ve been buying jewelry here for years, as well as my colleagues from work, the word spread fast. Each time is painless, great pricing, and they’re always smiling, love these guys. Carla, thank you again for helping me out this Christmas, I’ll be back again and again. Highly recommend for all your jewelry needs, no need to shop elsewhere, TOP NOTCH. Thanks again guys ?
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December 2022 by Jon M.
Jon sat down with me and went into detail about every diamond he showed me and took his time explaining to me the differences between them. Before coming here I went to at least 6 jewelers and all of them didn't put half the effort in helping me find an engagement ring like they did here. I'm very happy I decided to shop locally and also to have found these guys.
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November 2022 by Gary and Margaux Reitsma
Excellent experience and glad we went with Ciccarelli Jewelers for a custom ring.Would not go anywhere else for any need involving jewelry.
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September 2022 by Bobbi Dye
Beautiful jewelry with the nicest people in town. They have something for everyone here. Everyone in the family has at least one piece from them and whenever you get a Ciccarelli wrapped box you know it's going to be amazing!
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August 2022 by w.a stevens
Super friendly, fair and I didn't feel like they were trying to take advantage of me. I went there to have 4 pieces of jewelry repaired, one of which had to be sent out to repair. Let's just say, I was only charged for the one that had to be sent out. John took care of me and was super friendly and kind of funny. Thanks again!!!
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July 2022 by Adam Turk
Having visited a small handful of local jewelers, Sophie and I instantly felt right at home with Mike at Ciccarelli Jewelers. Not only did he help us pick out the perfect rings, his genuinely friendly personality really set this experience apart from the others. We had a wonderful time trying on rings. He truly made our day. Thank you Mike for helping us find the PERFECT ring(s)! Adam and Sophie
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July 2022 by Sn
I came in looking to upgrade my wife’s diamond and Brad was extremely helpful and knowledgeable about what diamond and, ultimately, what new band setup would perfectly fit my wife’s needs for her new ring. I can’t stress enough how happy I am with how everything turned out and my wife is absolutely over the moon with her new setup. If you’re looking for the best quality jewelry with the best customer service in town, look no further than Ciccarelli Jewelers!
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July 2022 by Jim Haskell
My wife had a particular ring design in mind for our 25th wedding anniversary. We contacted John and he searched high and low and found exactly what she wanted. He was able to get the ring, have the diamonds mounted and the ring sized and we picked it up on our actual anniversary. Thank you for the great customer service.
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June 2022 by Megan Goncalves
Ciccarelli is the best around! They always provide very kind, personal, and quick services!! I wouldn’t recommend anyone else for your jewelry needs!!! Thank you for all you do!!
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June 2022 by Arlan Y.
I redownloaded yelp today just so I could leave a review of Ciccarelli Jewelers. I called this morning asking if they could polish my gold jewelry and they said yes and I asked how much and they said "no cost". To provide a free service in a society that tries to squeeze money out of everything is a beam of hope for me. Upon entering the establishment I am helped by a very kind man named John, he held the door for me and then personally shined all of my jewelry. The people here are just so happy and outgoing. Go to them for any and all of your jewelry needs and you will be helped with care and kindness.
