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June 2023 by Stinkyjuliee!
Love this place!! Customer service is the bestttt!! They will answer all your questions!!
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May 2023 by Jullz01
Love this place!! Customer service is the bestttt!! They will answer all your questions!!
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April 2023 by Foxxxy Red
I showed up about 5 minutes before they closed on a Sunday. Awesome customer service
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March 2023 by Prissella Rivera
I hate coming here. The girl with purple hair and the glasses is so rude. I always ask for an email receipt, and she never pays attention. Not only that, but today, she had the audacity to raise her voice and say she's human. Like when did anybody say otherwise. She makes it an unpleasant experience every time. Having an email receipt makes it sound like brain surgery with her.
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March 2023 by Q Reid
Has hair
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December 2022 by Linda B.
I like Cosmoprof for my supplies to use in the salon. My biggest complaint is they are more often than not, out of what I really need. It's quite frustrating. They carry the lines I like bu does me C no good if they are out.
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July 2022 by Cheryl A.
This location is horrible! They're never stocked, they have no knowledge of fixing your account if something needs updated. I've started shopping at the Floyd location simply because the employees are knowledgeable and they're stocked. Today I reluctantly went to this store because I didn't have enough time to drive to Floyd. My purchase total was $276 and when I used my Cosmoprof rewards card the cashier informed me they're updating their computers so I would not be receiving my 3% discount. She said I could either pay full price and call customer service for an adjustment, or leave all my items and return another day. Absolutely ridiculous! I don't have time to return another day so I paid full price, called customer service and was told they can't refund the difference because the store has to. This is so frustrating, I'm only owed $8.28 back but it's the principle and the horrible customer service provided by this store. I left 2 stars because the employee that helped me today was apologetic and kind, she tried to get help from her manager that was on break, but the manager did NOTHING to help.
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December 2021 by Daniel Lopez
Ladies are kinda rude? Doesnt matter much to me i mean im just buying everything i need for my clients anyways lol
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December 2021 by Amber Bordenave
The girls are always happy to help ,and great everyone with a smile..
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October 2021 by Clipperhandz
Ladies are kinda rude? Doesnt matter much to me i mean im just buying everything i need for my clients anyways lol
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September 2021 by Christina Schell
Can find everything I need here. Just wish it was still at "West Coast" which was closer to me.
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June 2021 by Karen M.
Super Rude , didn't even acknowledge us when we walked in yet they acknowledged other people that came right after us , they didn't even want to help when I asked for it at first & they weren't busy either.
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May 2021 by Louise Jefferson
Always helpful. Knowledgeable about all the products...very friendly.
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March 2021 by sab sav
Ladies are kinda rude? Doesnt matter much to me i mean im just buying everything i need for my clients anyways lol
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November 2020 by Lena Edwards
Very empty. The customer service great tho.
