-
December 2023 by Alex G
Cool not really busy most times and pretty fast most times
-
July 2023 by Dizz M.
I want to pick up some antibiotics. They told me they didn't get anything from the doctor yet, so they told me To go home and wait for their phone call. I waited and waited and waited. Finally. I called them and they told me that they didn't take my insurance. They could have followed through with their phone call. It would have saved me Critical time That I have left.
-
June 2023 by Kimberley I
Customer service has improved a lot on E. Hatch Rd. Ceres.
-
February 2023 by Angel W.
Called before going, was advised they close at 9pm. Arrived at 8:55pm and they were closed already. Workers saw me at door, but still didn't open door. Took a photo 2 minutes later showing how it was closed already. Disappointed they closed early.
-
November 2022 by Fidel V.
Although the other reviews state that this pharmacy is the worst, it's not all that bad. Employees are fairly friendly and helpful, the rest of the store is pretty good. You can always count on them for gift cards, and other necessary things. Would definitely recommend, prices are average.
-
September 2022 by Stacey R.
Worst pharmacy ever. My doctor sends prescriptions into them & they say they dont receive them & that im out if luck getting them. They wont do anything to help. Takes an hour to even get through to staff & they are rude
-
June 2022 by Shawna M.
Let me start by saying that I am only reviewing this business after several visits to this pharmacy. I have only had minimal interactions with the front employees and all of those were very helpful. Today I have a need for an antibiotic for a nasty lil sinus infection and at 10am was told to check back in the afternoon as they do not have my medicine available. Now it's 4pm and my head is pounding and I was told the delivery just arrived and they will call me. 530 and I'm calling again to be told my medicine has arrived and it'll be another hour or so. 630pm I can barely see and my infection is so bad and I'm told it'll probably be tomorrow if I want it as it never arrived. I was then told it could be transferred if it's in stock. Yes please and I call Oakdale Rd. I'm only here because of my insurance changing pharmacies and guess what? I called the pahaacy on Oakdale road and it was ready in 15. My next review is for them. If you Have to go to CVS....AVOID HATCH RD WPRST PHARMACY E...V...E....R!
-
June 2020 by Karen R.
At around 4:00 pm, I picked my friend up from out patient surgery in Modesto, and stopped by CVS (drive through) in Ceres to get her prescription filled for pain meds. They told her that her prescription wouldn't be ready until 7pm because that's when the pharmacist would get around to it. Unbelievable! This poor girl who just had surgery and is unable to drive will have to find a ride at 7 pm to get her post op pain meds. So much for customer service. What a joke!
-
January 2019 by Fuzz B.
If I could give this a zero star rating I would. They falsely advertise prices. I was interested in some after Christmas clearance items but everything was ringing up full price. I was told to return the next day to talk with the store manager but she already marked everything to be returned to the warehouse even though they were still on the floor for display. Then she rudely added that she already returned everything right before I called to check.
-
December 2018 by Robin M.
First time here and they were awesome ! Belinda the pharmacist and Kivi the pharmacy tech helped with the confusion with the prescriptions that my doctor had sent over to a different pharmacy ... everyone was extremely friendly and attentive and quick to take care of me also the gentleman that cashed me out in the pharmacy also was very friendly and pleasant ! Right then and there I transferred all my family members scripts over to this CvS ! Thank you and looking forward to doing more business with them ! Keep up the excellent customer service !
-
September 2018 by Jay G.
I haven't used this pharmacy particular , and have used the one on mchenry. The CVS store itself I've shopped many times and have a positive experience. Today's visit, couldn't have been better.. My prescription was sent to A different pharmacy, not CVS, and needed it transferred to this location. Took one call to get it transferred and it was ready within the hour or 2. Wasn't sure but as I arrived, They bilked my insurance and I walked out with my medicine! They were nice and friendly and what else can I ask for? A glass of wine or appetizer like the rest of the people on here give a 1 Star score? Lol
-
September 2018 by Kayla C.
Absolute worst customer service. They NEVER have my prescriptions ready no matter what the promised time is. Mind you, I get the same exact thing every month and they never have it ready, even if they text me saying it is ready for pick up. I've been going back and fourth with them FOR WEEKS because they claim I have no insurance, but my own insurance called them twice and told them that it's an error on their end because they are inputting information incorrectly, and both times they refuse to take the time to correct it, so I haven't been able to pick up my prescribed medicine in over two weeks. It's ridiculous. Every single time there is an issue. I don't know if their needs to be additional training for technology, people skills, or basic common sense, but for years every interaction is terrible.
-
July 2018 by Evelyn B.
I have recently moved close by the CVS on Hatch I have been getting my medication from CVS for years but this CVS Pharmacy is really sad they run out of medication, on a regular basics, Every year I leave in June for vacation and usley gone until the middle if July this year I HD to wait to go for days because they would not give me my medication early, yes it is one if those medication but every year for years I've been asking to get this medication earlyvso I can go on my vacation with out any problems but this year was just the run around, one of the employees will tell u one thing and the other one will tell u another thing, Do your self a favor don't go here their are to many other places around to even bother My friends mother told me not to go here but I did not listen shame in me but I'm informing you don't go here find another place maybe they will get the hint
-
July 2018 by Jose Y.
If I could give 0 stars to this so called pharmacy I would. First of, Horrible service, the pharmacist Shamira was extremely rude. I've never felt so discriminated against.She refused to provide the medication that my relative has been taking for years in fear of losing her license. She then went on to say that she would refil only 1 prescription but then back tracked and said no implying that my relative would "just go to another pharmacy and fill the rest of them there". This pharmacist is judgmental, rude and racist. Never going back again.
-
May 2018 by Tony C.
Terrible service! Went to get my meds Friday after 6pm and the pharmacy was closed. The next morning I stood in line (drive through) for 20 minutes for the lady on the window with curly hair telling me the pharmacist was on lunch and couldn't provide me the meds cause the pharmacist needed to go over them and told me to come back later..SUPER RUDE. When I came back later I went inside the store, stood in line for about 15 minutes to find out they couldn't find my meds so after waiting for so long they had to refill my prescription, when I got to the "pharmacist" she asked if the doctor had gone over the medicine with me...are you kidding me that's your job so she went over it rudely, irrelevant information. The info she told me was on the form that comes with the meds. Terrible service first and last time going there!