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January 2024 by Carolina Ruiz
Bailey has great customer service!!! As a customer I appreciate being greeted when I walk in. Your team is doing great thank you for your amazing customer service!
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January 2024 by kavita karan
The pharmacy...needs help
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December 2023 by Elisabeth J.
Worst service ever. Changing pharmacies. Not sure who gets hired at this establishment, but the pharmacists and their staff are AWFUL. What a joke. Went here for years and then moved due to incompetence and their shitty/childish attitude. My new pharmacy closed and our stuff got sent back here by default I imagine. Complaints: *On hold for 15 min. Minimum every time I call *Horrible attitude from staff - I'm bothering them. That's the vibe *Incorrect timeliness - 15 min. But it's really 30 min to an hour *Promised a time from the app, go in, pharmacist tells me it'll be another hour, I protest and now it's 15 min. Again - incorrect and inconsistent time frames, will I get my prescription today? Who knows, because I had the audacity to trust the pharmacists at CVS on Carpenter. *Told by staff to wait while they mix an antibiotic. I ask her - you'll call me right, when the med is filled? Yes. Me - shopping for A WHILE. Bc you know, I'm WAITING. Name gets called and staff laughs and says they thought I left. I'd been waiting the entire time and reminded her that my name was supposed to be called???? She just laughed and said again how they thought I'd left and it's been ready for a while. Zero stars.
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December 2023 by Jane Dock
Yesterday I went in to Look for suppositories for my son I walked in right away to look for I seen that they did not have any. Usually when I walk in somebody asks me if I need any help with anything but this time I didn't get asked but that was only because there was a lot of people in the store already getting help.I had to go to a different CVS when I walked in the employee there Greeted me. I walked in right away to get the suppositories. I looked around at how nice the store looked it was very lovely. All the Christmas decorations and toys looked so cute.Honestly the store looked at very magical with all the Christmas stuff around. I was tempted to buy some more stuff for Christmas but realize that I've already done all my Christmas shopping and just got what I needed.When I checked out the cashier was very nice he even made a joke and we laughed. I would say my experience with CVS is always great and I always look forward to shopping there and see what kind of deals I could get. Or what new products they have.ThaNk you CVS for making my life easier.
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December 2023 by Mrs. Cypert
Every experience I have had with the pharmacist in this store has been negative. She is rude and not at all inclined to customer service - even over the phone. This is the closest location to me and I refuse to use it. AVOID this pharmacy.
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December 2023 by Emily Aballe
posted hours online and on door say closes at 10pm but I walked in at 8:55 and was told they were closing in 5 minutes. went out of my way because this was the only one that was supposed to be open.
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November 2023 by Alexandrea M.
I would give the pharmacy zero stars if I could. If you like your sanity and prescriptions entered correctly DO NOT GO TO THIS PHARMACY. i've had multiple issues with my prescriptions being entered incorrectly. It's like they don't know how to read and interpret a prescription. They have done this with just about ALL my prescriptions. The Dr will write it out with directions and they cannot read them and enter correctly so you have to fight with them to get it right. Usually the Dr doesn't understand why they fucked it up and they don't want to send a new script. This pharmacy is horrible. I DO NOT RECOMMEND. They need more schooling on entering scripts correctly!!
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October 2023 by Kathleen Grundy
All I wanted to do was ask if they had a product and I was kept on hold, had to listen to all these reasons why I should use their website and they even sent me a link. I was on the phone the first time for nine minutes when they disconnected me. I had to call back and this time I was on the Phone for 14 minutes! I finally just hung up. All I wanted to know if they carried a product bc I just got out of the hospital and didn’t want to go there if they didn’t have it. No thank you CVS you lost me as a customer.
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April 2023 by Araceli Torres
Understaffed and when there is a long line with only 1 on register is ridiculous, while the other staff members continue to fill up medications and won't come help out the only 1 receptionist out.
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February 2023 by Marc J.
Worse pharmacy in Modesto. Completely stupid people with terrible customer service They close from 1:30 to 2 pm it's crazy nobody to help people during business hours in the middle of the day. Wasting customers time
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January 2023 by Ken Maxwell
Tried to double charge me the couldn't give a receipt
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November 2022 by Elbroun Isaac
Carlo Dillion is the managers name. Or at least the name he gave me. He rang me up for 50 dollars worth of stuff. I gave him my phone number and told him about the buy 1 get one 50% off on deodorant. He said I can wait for the other manager to get back from lunch to go check the sale price or just pay the full price. ? I asked why he can't just go check or have an employee check and he slid my stuff over to the side and said you can wait here for a bit. I was baffled because im the next customer in line and trying to leave and give the company 50 dollars of my hard earned dollars. I then watched him help 2 other people behind me and then said to him "umm how long is it going to be before you check the posted sale price because I have somewhere to be?" He said "I don't know because she's on her lunch." LOL what? I asked for his name and CVS lost my business today. Of course they don't care because they're big Corp. But to have a manager like that of no professionalism representing your company just blows my mind. And without the customers CVS isn't anything. I could of thought of a 100 different logical ways to handle a simple situation but that's why I'm a successful business owner and will continue to support local all that I can.
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November 2022 by Avind Lal
CVS on N. Carpenter Rd. Is a great place to shop . Everyone at the store is very kind , helpful. Store is always organized and clean . Love going there.
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September 2022 by Sandra R.
This cvs is usually my go too there used to be some really sweet people that we would often see but the other night even helped them by letting them know when people would be stealing but this time my husband and I went in to get a cosmetic product that I couldn't find was starring around for about 10-15 mins until my husband told me to hurry up and choose because the whole time a staff worker was watching us probably thinking we where stealing when my husband was on his phone playing a games standing near nothing and I was standing not even right infron of the makeup in a tank top and latex shorts so even if I was trying to steal HOW would I without them seeing it RIGHT away lol I didn't get annoyed until I asked her for help and she was rude took me where I needed and then was standing behind us for even LONGER to the point that I just got a random concealer color hoping it would match because I felt super uncomfortable being watched like that she followed us all the way to the register where she said she was open and Ignored her didn't even look her way and paid on self checkout she stared at us walking out so friken weird
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August 2022 by Alex R
Had to wait for pharmacist to come back from lunch, (I got there as they were barely going to lunch)because they only have one person to consult new prescriptions with customers! Every time I come here there is always a issue!
