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September 2023 by Jennifer M.
Izzy and Jordyn were the absolute best. They were so helpful and friendly and gave us an awesome deal! Definitely go check them out at the location in the mall in Modesto! Highly recommended and will be going back there soon and only there from now on! We will see you two very soon!
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August 2023 by Rohitendra Chand
My goto store
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June 2023 by Don W.
My worst experience purchasing anything, I gave up talking to the manager she is never there. definitely not the place for first time buyer.
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June 2023 by Shane B.
I went here on the 2nd to have my daughter's ears pierced, Christina was amazing with her and really attentive, meanwhile another staff member who's name alludes me was great with my son in the manner of keeping him occupied while his sister was getting pierced. They are both extremely sweet and I appreciated both of them!
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March 2023 by Dayanara L.
Sold us a cheap necklace that broke on day 2 of wearing it. We took it in so they'd fix it and it broke again! Our sales person was Laura, awful customer service. She made fun of my partners taste and physical appearance. Laura constantly invalidated my partners opinion when he was the one that was going to purchase the jewelry for me. The only person that was helpful was Izzy.
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December 2022 by Sargon Y.
Christina was really helpful. Great service would highly recommend them for your jewelry needs. Thank you again for your help.
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December 2022 by jaime t.
I will adjust rating after we visit store and see how they handle this . We took our one year old twins to get ears pierced . Staff was lovely but on the first piercing , something went wrong and they had trouble getting back on. A few days later I found that same earring on ground . The back had come off . We were unable to get it through hole . Now today second earring is missing . Now our girl will Most likely have to go through the upset of getting them re- pierced. She wasn't even touching ears- those backs shouldn't be coming off . For the cost this is awful . My poor baby . I'm am so disappointed.
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October 2021 by Rose Stewart
Customer service is awesome!!!
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August 2021 by Guera 97
Great service, I absolutely love my new jewelry. ✨
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January 2021 by Michael Vasquez
Great jewelry and everyone was so friendly.
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October 2020 by Cassidy T.
My boyfriend and I had a very wonderful experience here. We were looking for a ring i saw on sale on the website and decided to go look at in the store. They didn't have the exact one but something similar. Laura helped us and was extremely helpful and pleasant. She had a great sense of humor. She didn't pressure us into buying anything that day and told us to think about it and she gave us her card. Well the very next day we went back and we wanted strictly Laura to help us. And she did we ended up buying my dream ring we had to order it. And she was extremely patient with us as we asked questions and she answered all of them. We laughed and talked together about life as we waited to get approved for their credit card. I can't say enough about how much we enjoyed Laura. Overall we will definitely be buying here again.
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July 2020 by RICHARD LYONS
Big thanks to Candice and Jordyn at the Modesto location. Wish me luck on my special day/event.
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June 2020 by Joseph King
Poor service and management. I bought a trio set in December and when I had my wife's ring resized it came back with missing diamonds. When i took it back 30 minutes later the manager asked me if I had taken them out. I just got my ring back a couple weeks ago. They take three months to report to the credit bureau so it looks as if im not making payments. My account has been paid in full for over two and a half months now and my credit still shows I have not paid anything since March. My credit had gone down instead of up thanks to this place. When I call customer service they they never help. Horrible experience.
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March 2020 by Rosa S.
I love their customer service. Makes you feel like you're at home. Candy is always smiling and is extremely helpful. I would highly recommend if you're looking for any type of jewelry to shop at this store.
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December 2019 by Lani J.
I honestly have four good words to describe this place; AVOID AT ALL COSTS. They try and lure you in with their deals, buy one get the other for a penny, stocking stuffers for $1.99 (which is the offer I went in to take advantage of) I went in to look at the offer and saw a nice rose gold band I asked to see it and an associate let me view it I then handed it back to her... at some point another associate picked it up and took it by the cash register I'm guessing to get a price by this time I ha e my gifts and in the Disney store with my children. I get a phone call about five minutes later from the store associate who took the ring by the register asking if I had "accidentally" taken the ring! I told her I did not she then began to tell me that she hopes I didn't because she would be fired, they would have to check cameras, call lost prevention then the police. I was LIVID!! I was being accused of stealing with my three kids in tow?! Mind you this specific associate had many things going on while she had the jewelry, changing toner, putting paper in the printer, faxing over credit applications. Needless to say they found the ring THEY misplaced. From associates fighting for sales, attitudes avoid at all costs. KAY, Zales etc. are all right downstairs and much better service.