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November 2023 by RICHIE IMAGES
Great storage I like the elevator.
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May 2023 by Juanita McDaniel
Miguel was very helpful and the property was nice as well.
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March 2023 by Johnie Garcia
The best storage around, convenient, welcoming and really understanding people.. I highly recommended downtown self storage!! Give them a call. Find out for yourself.
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March 2023 by Paul Federico1992
Love it and the employees the employees that work here are super friendly and show lots of love
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August 2022 by Joyce Cantrell
No one ever in the office. FOR THREE I HAVE BEEN WAIT FOR SOMEONE UP AFTER I'm told someone would be here. Don't rent here you will never get into your stuff.
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August 2022 by Jayme Kathleen
Parking lot accessability leaves much to be desired as does the placement of elevators considering the distance some would have to walk if utilized
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July 2022 by Christine Bryant
The CS rep very friendly and personal. The storage is air conditioned so belongs don't get hot.
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November 2021 by Janay Rivinius
So I got a storage unit here after shopping around they offered the best price for the size I needed. When I pulled up one of the 1st things I noticed was how secure it was. There is NO way anyone could break in! Then I went in and I was greatest by 2 of the nicest girls, I wish I had there name (one was pregnant and just had her baby this month) they both were so helpful and professional. They had no problem explaining anything I needed to know. They had smiles on their faces the whole time and just were extremely helpful. The office is clean and well-kept. The units are extremely clean and well-kept, with air conditioning so you don't have to sweat when in your storage unit. I recommend this place to anyone that's looking for a place where you can walk in feel safe and like family. Not to mention they offer FedEx services, postal services, UPS, PO boxes, copies, printing. They do little bit of everything there it's a One-Stop shop and I recommend this place to anybody looking for a quality storage unit for a great price!THANK YOU DOWNTOWN STORE
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March 2021 by Robin
Despite this being a place that had to email tenants about HUMAN FECES AND URINE in the INDOOR trash bins, they also raised rates during a pandemic with millions out of work. Honestly so selfishly unacceptable. Ever since they switched from CubeSmart, it's been a clear vibe of money grubbing. I highly suggest you look elsewhere. I'll be moving my things when I can secure a truck to do so.
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January 2021 by Joshua Van Lehn
Hello and good afternoon ?if your looking for a place to store your personal effects. Whether home or office supplies this your one stop shop from renting a unit, securing a p.o. box ? for all your mail amazon, FedEx,UPS, USPS. If in need of a notary and you need legal docs signed off Ms. Jessica the onsite manager is your gal she is legally licensed in the state of California to perform various types of legal help in regards to notary needs. The owner Neil an incredible property manager who overseas multiple locations including there new store opening in Sacramento CA, coming soon., Ms. Alex the storage Office Assistant is awsome hard working and respectful as are all the staff staffed @ this location. So if your looking look no further and come secure one of there units and or mail box. You will be treat well here and respected. Thanks downtown I am very happy with my unit and p.o. box and look forward to continuing business with downtown self storage thanks again and happy new years everyone ?
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November 2020 by Esther S.
I want to express how amazing the very cheerful Ms. Alex was! She had a few clients ahead of me but assured me that She would be with me quickly. I was enjoying my day off so sitting in the comfy lobby was okay. She is definitely a multitasking queen! From answering phones, closing new contracts and assisting the customers taking and returning moving dollys! I was in and out within 30 minutes with a exciting tour of the storage space and my new mailbox! Did I mention she had me and my son smiling and laughing the whole time. Definitely a great experience I'm glad I took the time to come in totally worth it!
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June 2020 by Jon Boranian
I'VE BEEN A CLIENT FOR A FEW YEARS NOW AND HAVE SEEN THIS PLACE GO FROM ONE OWNER-OPERATOR TO ANOTHER, AND BACK AGAIN. THEY FINALLY GOT RID OF ALL THE HOMELESS PEOPLE THAT INUNDATED THE PREMISES ON & OFF PROPERTY. ALTHOUGH, ANDREA WAS ONE OF THE BEST EMPLOYEES THAT I'VE ENCOUNTERED THERE, SHE'S GONE BUT THE NEW PEOPLE ARE INCREDIBLE ALSO. BEST RATES IN THE VALLEY FOR CLIMATE CONTROLLED STORAGE !!! I'LL NEVER GO ANYWHERE ELSE.
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May 2020 by Helen S.
Jessica is an awesome Manager. Jessica is really understanding and makes you feel confident in storing your belongs indoors with downtown self storage. With Jessica on site and the security camera's, this facility is secure for storing your belongings. With the COVID 19 epidemic, it's nice to have a secure environment to store your belongings. So great full that the units are inside and climate controlled, and the facility is clean. Thank you Jessica for all your help with my storage unit.
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April 2020 by Mary P.
What an easy and wonderful experience! I rented a small unit for a friend who was in need. #Covid19Nightmare I couldn't be happier with the overall service we received. This facility is clean, the building is safe and Jessica is an amazing manager. Would I recommend this place to local residents? Absolutely!
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April 2020 by Wayne S.
DO NOT RENT HERE Beware do not rent here there is rats all over and they and they pass the buck blaming the company that ran it before they charge premium "climate control" prices and yet I have mold and mildew on everything I had boxed up they are extremely rude and do not care about you as a customer whatsoever.....Oh and the first year I was with them rent was raised 3 different times and ea time the blame the company before using the climate control as their means of raising even though your stuff will be ruined.....started off at 120-130 area then went to 150 then 175 now rent here is at 220-230 I have units at 3 other facilities in Modesto and have had 1 increase in 3years yet here it just keeps going up....avoid here like the plague and if u chose to come here I did my part on warning you as well as the others.....any good reviews here has to be done by the employees friends or owners n friends bc there is nothing good here....oh the first year I was here they were allowing the homeless to live and sell drugs from their units while smoking their dope and when management was told I got well they paid their rent what am I suppose to do was the response...mind you the homeless living out of their units and the drugs n paraphanilia on the ground is gone n done but now it's the rats and the so called climate control issues as well as never knowing when rent is going to be increased again.......and watch someone from management or the owners will put some bs reasoning or response to this DO. NOT BELEIVE IT I promise you you will regret coming here....the most problem I've had at my other units locations is my stuff is dusty, but mind you the units are outside and it's been 5-6yrs I've had them in their locations but that's it I've never even seen a single mouse dropping or urine on my things as I do here at downtown HERES THE KICKER....they will just tell you to file a claim thru your insurance they made u pay for so they don't have to claim ownership of this shithole and u only get 3 options for insurance 2000 3-3500 can't remember the 3k one and then 5k is the max plan.....what does that do when your fridge alone is 3500 and your ottoman filled with 1500$ worth of video games and electronic is ruined yup that's already over the max plan they offer and I still have the rest of my 10x15 unit of destroyed stuff to go thru and just get told absolutly nothing nonsense by a place like this so it's up to you if you chose to rent here
