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September 2023 by Melissa Garibay
Thank you so much!! They got me approved and worked with me, my credit, and payment!! They are awesome!!
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September 2023 by Melissa G.
I can't thank you enough for helping me out with a car!! Empire auto sales worked with me, my credit, and payment!! Very nice and professional. Friendly people!!
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September 2023 by Wendy Peral
Daughter bought 2 cars from them and my sister in law bought 2 cars also friendly and great quality with the cars no issues
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September 2023 by Derek T
Me and my family have bought many cars with empire for good prices, very nice people too.
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July 2023 by Destiny Vargas
Noe & Ed were very helpful and patient. We never felt pressure to purchase. We found the perfect car for our family. Thank you so much.
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July 2023 by Jarence Adair
This place is amazing! I just moved here from out of state and they helped me find a car within my budget in no time. There were a couple complications because I just moved here, but they were so helpful throughout the process. They helped me find a credit union to finance my car at cheaper rates, and when it came down to buying the car I ended up having to get a new insurance policy. The dealer stayed over an hour late just to make sure I could get it sorted and drive out of the dealership that same night. They also covered the expenses of replacing my windshield since it had a crack in it at the time of buying. I appreciate that they went above and beyond, especially with their service, and recommend this place to anyone looking for cars!
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June 2023 by BB808
Came here to buy my first car and the service was great. They helped me get a very good deal on the car I wanted and I had no problems. Over all a great experience.
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June 2023 by Sarah Montgomery
I recently bought my first car here. The process was super simple, and Ed was awesome. He made everything easy and was polite and very helpful. I highly recommend Empire Auto Salez!
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May 2023 by Kim
went there just looking around for a car and ended up leaving with one! Robert and Dave were awesome with everything and I love my new car! definitely recommend shopping with them!
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April 2023 by Irene Garza
My first car buying experience and I'm SO glad I came here! Tried a few other places but not only did Empire only did they work with me but everyone is super helpful, and polite. Left with a gorgeous car for a heck of a deal and a big smile! Cant thank these folks enough for hooking me up with a car my little family will make memories in for years to come!
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April 2023 by Richard Hillis
Best experience getting a vehicle I've had. Having Bad credit and low down payment, got me out the door with a vehicle in no time. I would recommend stopping by and check them out for your vehicle needs.
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February 2023 by Cory H.
Big Ed really helped me out. I was in dire need of a car and they came through. Not did Ed help me get into a vehicle but he found me a better vehicle than what I originally was looking at and still kept it affordable for me. I had one issue with the tires but he sent me to a tire shop and got the tires replaced. I highly recommend going to see these guys they will take care of you.
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February 2023 by Sokpanna R.
When you're car shopping and have challenging credit, the process becomes discouraging. But not here with Ed. Short backstory, I found a similar car in Livermore at another dealership. Price, make and model, miles..all similar. But I was declined financing. And no other option was given. Just a plain out no. Didn't ask me if I had a co signer, more money down, nothing. Ed was able to help me get into a car..fast and efficiently. Literally drove test the car the night before and had numbers the same night. Next morning, signed papers and was on my way to work with my new car by 930am. Thanks again Ed!
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January 2023 by Manuel Macias
This is a place to go to get a good running car treat you very well and they work with you this is the second car we have gotten from them I wouldn't go anywhere else you come here you be very pleased
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January 2023 by Michael C.
I highly recommend any and all to not purchase a vehicle from Empire Auto Salez!On day one of picking up the car, 8/8/22, we noticed smoke puffing out the exhaust and called Empire Auto as soon as we got home. Spoke with Alberto who said call back the next day when the manager, Ed is in. We also noticed the oil was overfilled, thinking that could be the issue. We took the car down and the mechanic at the location did an oil change. A few days later we reported the car still blowing out white smoke when revving in park and when taking off from a stop. Ed said to get the car looked at and we will go from there.Took the car to a mechanic who said he was surprised it passed smog and it would be a lot of money to fix, bad valve stem seals or piston rings. I did not produced til I spoke with Ed on the issue. He said bring the car back and he will check it out.I did and he hooked it up to a code reader which it did not have any error codes. Ed revved it and saw smoke and said it smelled like gas. He offered to take the car to Hyundai for a diagnostic. They suggested a carbon cleaning and fuel injector cleaning service which Empire would not pay for and sprayed something in the engine for carbon build up and they told me to use fuel injector cleaner for a few takes, the smoke will go away. I trusted his word and did as suggested.A few tanks of fuel injector cleaner later and the smoke was still coming out of the exhaust and I was having to add a quart of oil once a week. I changed the spark plugs and noticed a lot of gunk built up on them.On 10/8/22 I took the car to another mechanic and showed him and he said the engine most likely needs to be replaced. I let Ed know that I was going to get a better diagnostic at Hyundai and the appointment was two weeks out 10/24/22. He said no problem, let's see what they say.I took the car to Hyundai and showed them the spark plugs and had them do another diagnostic. They noted "this engine is not performing as designed and the replacement of the engine is inevitable, and will be needed in the near future."I texted Ed and let him know the results and he responded that he no longer worked for Empire Auto. We called the business and Alberto was not aware of Ed quitting but said he would let the owner know of our issue and we would get a call back. We got no call back and called again. Alberto again said he would let the owner know and we will hear back. After a week we called and spoke to Ed who was employed by Empire Atuo once again. He asked if he had the pink slip and that he will find out what can be done and call us back. He ended up texting back saying Empire Auto was purchased by EAS1Corp as of 10/15/22 and to email
[email protected] who I guess is the previous owner and deal with them, named Ajay. Ed was not authorized to give out Ajay's phone number. We emailed and didn't get a response. We reached out to Ed to see if the old owner had received our email and asked that he checked with him. He said ok. A day later still no response. We texted Ed to please be honest with us and if he thinks we will get a response. Soon after and 3.5 days after the original email we get a response from David Hgnis(Ajay??)stating Empire auto closed permanently as of September 2022 and if we got a warranty to go that route and if not then we bought the car as is. I'm still able to call Empire Auto Salez and see they are still in business???? We paid cash, $16,000 for a car that needs a new engine and Empire Auto has done absolutely nothing for us and basically screwed us over for a lot of money and a car we cannot sell due to it not being able to pass smog.If you are considering purchasing a vehicle from this used car lot and looking through reviews to help you make a decision to do business with them, please take my advice and do not purchase a vehicle from them.I will be reporting the business to the Better Business Bureau as well look into legal action to get either the necessary repairs the car needs that existed the day we bought it or get our money back and give the car bac
