December 2023 by Mc Gerald Anicas
Went here for a FedEx return. I had my box which was open on top because drop-off instructions did not require me packing it. However, a woman (in her 50s-60s, short wavy grey/dark hair) manning the FedEx booth said “You have to pack it yourself. We don’t do that for you here.”Anyhow, she went on to print my return label. I saw rolls of packing tape sitting behind her and I politely asked if I could have some to close my box. She smirkingly said “Oh that’s for our stuff. We’re open until 10 you can just come back.”I had to drive home just to tape the box when she could have easily given me a strip of tape — a strip that did not cost her anything. Maybe she paid for the tape from her own pocket so she wouldn’t lend me a strip? Don’t think so.A day before Thanksgiving and there are loads of things to be grateful for but certainly not this type of customer service. Some people take pleasure in making circumstances inconvenient for others and she’s certainly one of those.
