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January 2024 by MOZzde
They sell me an item then tell me I can’t return it because they didn’t sell it to me???
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January 2024 by David H.
Here's one of the wildest purchase I ever made. I purchased a motorcycle ramp lift for $499. a discount of 20%.gr original price 650.00. purchased on 9/2022. I still haven't picked up my item. Dealing with manager who can't keep track of his inventory. This item requires a forklift to load. So it can't just walk away. This manager tells me that he had to reorder since he couldn't locate mine. Not once but twice. Tells me that I had picked it up. All ready. I told him I haven't . Never had any problems with harbor freight before just watch out for the one on hatch. No confidence in management. Small claims court
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November 2023 by Norma T.
I was in the store and an female employee was on the other aisle. I heard her help about three people . When she gets back to the aisle she tells her coworker That everytime I have to help someone I just want to tell them off to their f**** face. I could not believe she said that but pretty much continued to talk about how much time she had left before she can get the hell out of there. Everyone else was always nice and I told the guy at the register and he seemed embarrassed. But I haven't gone back because now it feels like every one there is very fake.
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October 2023 by Joseph Brito
Found everything I need fast and alot cheaper
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August 2023 by Jackie A.
I will go to carpenters Rd Harbor Freight from now on. The young girl that works on Hatch has to be the rudest person I ever met. I wish I got her name but she was actually nasty to me in front of the manager today. I hope he taught her a lesson in costumer service. It's sad to see how ugly people can be and your actually getting paid to treat people like crap. SAD SAD SAD!!! Obviously she's never been taught manners in her life or even right from wrong.
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April 2023 by Nick Rudel
Pretty much here every other week buying icon tools ? customer service is amazing! Highly recommend!
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April 2023 by Allen Wells (Aw)
I got what I needed a low price and I'll go back if I need anything else tools accessories and sometimes I'll even get a jacket there on McHenry!
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April 2023 by Tami Stewart
Didn't even know this place was here...had what I wanted and at a great price. A+++
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February 2023 by R. Montoya
Best place for 9mil black gloves. They have the only ones that don't tear while working on cars.
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February 2023 by Candy Udave
Workers were great and explained about the membership. Took time to help us out and made sure what we were buying was complete.
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January 2023 by herald diyal
Giving 5 star because of the prices and friendly staffs. The staffs is very informative about warranty and return policy. This company is much better the other store if I compare. This is my to go store for 99% of the time. If I can't find item here then I will go some where else. This location have lots of parking and other store around it.I recommend this company and this place.
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December 2022 by Roberto
Good selection BUT Amazon is catching up on prices and even quality for price. Good if you need it today and their lifetime warranty on tools.
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December 2022 by K Neilson
Well I had to warranty a hot knife(cuts styrofoam like butter) we had got from there, and that was by Farley's probably easiest exchange I've done anywhere. The salesperson was so polite she was even able to upgrade me on buying the one year extended warranty. It was a clean, organized, very professional employees I will definitely go back again
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November 2022 by Wendy “Wendizzle”
I love this store. Friendly staff and great selection.
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November 2022 by Scott Davis
Absolutely no problem at all with this store. My experiences here are good, I haven't run into an employee here that wasn't helpful. My trips here could be better if I didn't spend so much time in the aisles staring at tools I don't need. Lol. My bad not theirs.