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November 2023 by Sean E.
All the reviews cover this place. I don't know how they are still in business. They just don't care about any part of their business.
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November 2023 by Jeannette R.
One of the worst dining experiences ever. Three of us went to dinner and each person's meal came out separately and there was at least 10 minutes in between each person getting their meal. The service was atrocious. They kept bringing us other people's food and in the end our check had several extra items that we didn't order. This place is a complete mess and I won't be going back.
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November 2023 by Bob M.
There are a couple of things I look at when I go to a restaurant, the first and most important is the cleanliness of the eating area as I get seated. The second is the cleanliness of the restrooms when I go wash my hands before eating a meal. Then the third is the service I receive from the staff. Today at approximately 11:15 my wife and I entered this establishment. We waited to be greeted and seated. There was literally no one else waiting, the place was a little busy (about half the tables were taken) with existing customers, so we had to wait a short while (not a big deal). As we were being seated I noticed the cleanliness of the eating area, or lack of cleanliness, was what someone would expect if the place was slammed. After we were seated, I went to the men's room to use the restroom and wash my hands before I ate. By the looks of the restroom the urinal had not been cleaned in several days or weeks, the trash can was full, overflowing, and paper towels were spread over the floor. First impressions are important. If this would have been after the lunch rush, I could understand some of the catch up time it takes to clean up the eating area if you get slammed. However at 11:30 a.m., I don't understand why the restroom had not been cleaned for what was obviously a few days. If the public areas are in this condition, I just wonder about the cleanliness of the kitchen. So we decided to leave the establishment instead of ordering after letting a server know to inform the manager. This post is to let the management and future customers know about this problem (in case management never heard from the server.)
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October 2023 by Dana N.
Get it together!! I blame Management on how sloppy this place looks. Start cleaning and caring for your facility. Look at the pics and you'll know exactly what needs to be fixed.
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September 2023 by Edna C.
Make sure you check your bank account. We had a tab of 86$. I tipped in cash. When I looked this morning at my bank statement it showed up as 100$. The server I had was CARINA. That's very unprofessional. If your broke just say that, don't take my hard earned money.
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September 2023 by Elisa A.
Slow slow slow service horrible cold wings and the drinks were watered down. Our food was ice cold and we were told it came straight from the kitchen which obviously it hadn't. The wings tasted as if they were cooked in stale old oil and the veggies were wilted. The service was horrendous as they didn't check on us once until they brought the bill. Not worth the time or the money.
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September 2023 by Chloe B.
Only giving a star because it won't let me put 0 stars. A. Their service is completely out of pocket. Rude, condescending, and argumentative. B. There was a long black hair in my wings. There was also a roach in my Mac n Cheese. They said they didn't serve it in that condition and that BOTH must've gotten in after it was served. Mind you she had just served it a few seconds before I told her about it. Also I have red hair, therefore it is not mine! C. They refused to take anything off my check and made me pay the whole thing! I paid and left.
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August 2023 by Brittney S.
Note to self: don't sit at the bar, the bartender didn't tend to us at all, slow AF getting everything we asked for & "hella forgot" about our check. Sad.
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July 2023 by Abster T.
I was just at the Buffalo Wild Wings in Sacramento and it is crazy how you can have a totally different experience from one franchise shop to another.The table next to us was upset about their service and food when we arrived and we joked about it how people can be picky. We were wrong for that.We ordered our wings and they came on time by different servers. I took a bite out of mine and it tasted so bad and chewy I almost threw up at the table. My wife ordered her wings extra crispy and they came out raw. She sent them back to remake them extra crispy and they came back still soft looking. Understand that we have dined at other wing shops and their extra crispy cones out crunchy. Even the other BuffLo Wild Wings we went to the day before had a better crispness then the k e that was delivered to us. We asked for our meals to be removed because neither of us ate them. I would have just paid and never came back but it didn't sit right with me. The bill came and we were charged for three orders. There were only two ordered. We explained the situation to the manager which didn't seem to understand or maybe he was trying to hold profit, not sure. Anyway, we won't be back here and it's sad because I remember this place as a fun great food location from a decade ago, not anymore. Go to fire wings instead.
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May 2023 by Parker R.
We came at the worst time and on the worst day. So everything I witnessed I assumed was situational. We came on game 3 of the Warriors and Lakers around 5 PM. It was definitely a very busy time but we were sat very quickly after about 5 minutes of waiting. Our server was extremely rushed and was taking care of a whole section and delivering food to tables. She was the best and the sweetest person ever. I felt so bad for her as she was so split and busy. The food was alright but they forgot our chicken sandwich and onion rings ... twice. They had new cooks and it was a very busy night so we gave them some slack and knew it probably was a lot for them too. I will need to visit again to really see how the food and service is.
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April 2023 by Raquel P.
First time eating at this restaurant and everything was amazing. The staff was very fast and efficient. The food came out fresh and made right. Some of us had modified orders and they did an excellent job preparing the food. Great experience over all. Definitely will be come back.
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March 2023 by Nicolas Jancek
It's a ghost kitchen in Chili's that's wildly inconsistent. Sometimes the quality is excellent, sometimes the food is cold and barely cooked thoroughly. Honestly the fact you can get wings and fries for so cheap doesn't make the risk super worth it. The cost and occasional times it's been decent is why I'm not giving it a 1 Star. If you want wings that bad and can't afford BWW or Wing Stop then at least it's an option?
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February 2023 by Priscilla Ferrell Beeks
Just horrible! You could barely eat the wings. Overcooked and very tough. No flavor at all. The fries were like the bottom of the bag because they were in pieces. The food wasn't even hot. No!!!!
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February 2023 by Judd Moore
Just ordered wings for the Super Bowl..First time trying this place…in Boynton Beach,FL. Garlic Parmesan and Mild….we ate 2 wings a piece and that was it…worst wings we’ve ever had. Right in the garbage. If all you serve is wings,I don’t know how you stay in business.
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January 2023 by Kyle Warren
delicious food, quick service, excellent customer service. have ordered from 2 different locations now and both were great everytime!