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April 2023 by Lisa Hale
Great customer service. I am always pleased with my experience with my tax pro. See you next year!!!
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May 2022 by Angelo Rocha
I was recommend to go here by some friends in which I did. I came in with my taxes and asked how much would it be to do my taxes, they told me they couldn’t quote me without entering all my data in their computer first.Seem sketchy to not have prices up for new customers.I let them do my taxes anyways due to the recommendation and they ended up charging me $600 and then said they would give me $100 discount because I was in school.I decline to file went else where and paid only $200 and got the same amount of money in return as they stated I would get from them.
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April 2022 by Gabriel Leon
I totally recommend this place for your tax prep. The agent Lisa at the Floyd location was very professional ,friendly and helpful . Well experienced and knows what she is doing!!?
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February 2022 by Taya jones
I w not in today and had no idea how it was going to go. I met with Mrs.Hale (Lisa Hale ) , and just like the scheduler said she was amazing ! She is the best Tax Pro there is , she helped me out so much today . If you're going to file taxes please ask for Ms.Hale if you want the best services . Guarantee top service
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January 2022 by Chandra Henke
They were super fast and got me the biggest refund possible.
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June 2021 by Michele Nobles
Lisa Hale was awesome.
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April 2021 by JORDYN QUEENY
The lady that helped me was GREAT i think she needs a bonus!
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April 2021 by Bryan Foust
Lisa was great. All my concerns were answered.
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April 2021 by Amanda Snuffer
This place is a ripoff they told me I would only get 400 back from my taxes, then they wanted to charge me 500 to do them not only that when they handed me my papers back they kept my w-2s I had to go through hell to get him back and deal with a rude person that was very unprofessional
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March 2021 by Jeanna G.
I had a 12:30 appointment at the Floyd Jackson Hewitt store I arrived at 12:27. The women that was there did not bother to get up and greet me she yelled from the 2nd cubicle it would be another 1/2 hour before she could help me. I said okay and told her I would wait in my car. I went back in I the establishment at 1:03. I sat down and she again shouted from the 2nd cubicle that it would be another 1/2 hour. At this point I was frustrated and told her just to forget it. When I make an appointment I don't mind waiting five or 10 minutes but a hour wait when you have an appointment is just too long. I would not recommend this place at all. Absolutely NO customer service. I will take my business elsewhere!!
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March 2021 by Jay Rocha
I was helped by the staff Of Floyd ave. Trisha and Tracy were Amazing when it came to being responsive. They are very Careful when communicating your information. There security seems Very Legit. Id say my satisfaction comes from their great display of skills. Not so much a Matter of a “Lucky Experience”.
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March 2021 by Leila Marquez
Professional, knowledgeable and friendly .Lisa is the person i will go back to next yearThank you!!!
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February 2021 by Sarah Sysavath
Trish is amazing!! She really knows what she is doing!! Thank you!!
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February 2021 by Jacar Rease
Lisa did a fantastic job preparing my taxes. Kept my mind at ease, worked swiftly, and processed everything accurately. The nicest lady I have met in a long long time. And worked very clean during this COVID-19 pandemic.Thank you so much!
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February 2021 by michelle clark
I was in-and-out in 40 minutes!
