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March 2024 by Susan Rice
Maria Sanchez is an amazing tax preparer! She's been doing our taxes for several years and always does a great job. She is very thorough and explains things very well. She also provides sound tax advice. We trust her to do our taxes every year. We attempted to go to another tax preparer at this office since Maria was not in on the day we originally went. Mohammed, unfortunately, was very inexperienced, and we were not comfortable with him completely our taxes and ultimately scheduled time with Maria. He asked no questions about our finances while completing the forms. I highly recommend having your taxes done with Maria. She's awesome! We've never had any issues.
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March 2024 by Rob Perez
Do not trust these people to be transparent about pricing the most I ever paid for tax prep was $200 dollars and that was for 2 years taxes but this place was very deceptive in their practices and in telling me orally that on average tax filing would cost on average $150 and I took that to mean that's how much I would pay for their service so when I was astonished to find out they were charging me $449 for something labeled premium package to which I asked for a complete break down of what premium package included and as to what the difference was between premium package cost that I was charged and what a standard or lower tier pricing costs and how it differs from so called their highest priced tax prep. Why but why????? I didn't agree to any sort of amount in or above the original stated amount of anything lass than $200 . This was completely forced on me and my family and now do I regret even walking through their door. I didn't know what services they had even provided to me besides inputting info from my W-2 to which if I had just stuck to directly filing my taxes I would have been $449 dollars richer but thanks to what the medical field explains as predatory services and surprise billing .
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March 2024 by Royce Rawlings
I was told it would cost $150 but ended up owing Jackson Hewitt almost $1000 . ??? It's not right what they r doing , I was scammed by surprise billing .WARNING THESE PEOPLE ARE STEALING? HARD WORKING PEOPLES MONEY? !!!!!!!!! GET SPECIFIC PRICES BEFORE YOU EVEN SIT DOWN . DO NOT HAND THEM A SINGLE W-2 B4 AN ESTIMATE OF SERVICE IS PUT IN WRITING? FIRST AND AGREED ON before they begin the process. There is no such thing anymore as preparing taxes go to IRS website and file directly for free all you have to do is take picture of w-2 and answer yes or no easy questions save yourself .too late for me?
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May 2023 by Jonmanuel Minjarez
Quick and easy
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May 2023 by jeff collins
Renee was so very patient and helpful. I told her she was above and beyond. She was very informative and positive. My experience with her was very pleasing.To bad my taxes cost me so much money to process. I was hoping for a decent refund.
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April 2023 by Dianna McGill
Would not go back to Hewitt Jackson for taxes again. I paid twice the amount to have my taxes done even after I got half off that about. My taxes were three the amount. Did not save money at all.
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April 2023 by Rebecca Ashton
We went to the office in Ceres on Hatch road. Marie Sanchez got our returns done in 1 day. Very good service and reasonable price.
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March 2023 by Marco Gomez
Just went yesterday to the hatch location here in Modesto and immediately knew walking out on my past tax specialist was wise. A friend told me about them and I knew I should have listened. They asked a ton of questions which were pertinent to securing my just due return where as my past specialist asked none. I was given a lot of insight on taxable income and itemization and what must be done to qualify. To top it off I got close to a grand more than my previous specialist quoted THANK YOU!
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February 2023 by Jeff VanLier
Been using Jackson Hewitt since the early 2000's, I have always trusted their experience, and enjoy the friendly atmosphere .Doing taxes Yesterday was no exception . I'm sure I'll continue using them for years to come .--- J . VanLier
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February 2023 by Brittany Ticer
Maria was such a great help in his year and last year. I will continue to return to Maria to get my max refund!
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February 2023 by Steven
This place was very clean ,the workers were very kind and helpful they explained my taxes thoroughly and answered all my questions.
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February 2023 by April HOPPER
Jennifer was Very Nice and Very Experienced. Definitely would Recommend this office ?
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January 2023 by victoria parker
Jackson Hewitt made me feel comfortable and explained everything and completely my taxes in a correct and timely manner I will continue to go to Jackson Hewitt and will refer family and friends plus the asentives also make me keep coming back
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January 2023 by Mariaa Lourdes
Really happy with my experience here at Jackson Hewitt. Sarah jameson was very helpful. I will be back again. Use my code for $20 off
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December 2022 by Miranda Black
I'm disappointed, only because this specific location gives the option for appointments but what's the point of a appointment if there's 2 people who are working and they both take a walk in 3-5 minutes before my appointment. Which I arrived on time, so now I must wait a additional hour because these inconsiderate employees are only worried about themselves and NOT the customer. Now if I wait I'm going to be late to pickup my children and get to work!! Ty you lost a ex-loyal customer.