JS West Propane Gas is highly praised for its exceptional service and professionalism. Customers have been loyal for over 25 years, appreciating the company's honesty, knowledgeable staff, and quick response times. Many highlight the friendly and helpful office staff and field technicians, who consistently go above and beyond to meet customer needs. The company offers convenient monthly installment plans without requiring contracts, making switching easy for those considering other providers. In critical situations, such as emergency propane needs during power outages, the team responds swiftly—sometimes within an hour—ensuring customers are well taken care of. Customers also value their experience with the company in real estate transactions, where JS West's reliable service helps smooth out inspections and repairs, including fixing appliances like ovens. Overall, JS West is recognized as a local, trusted, and customer-focused company that provides quality propane service and truly cares about its customers. Many believe that choosing anyone else would lead to dissatisfaction, emphasizing the company's reputation for excellent service and community commitment.
This company went above and beyond. When the other company we had couldn’t get our tank filled(3 week wait) they came to the rescue with a new tank, and filled within an hour. Huge thanks to Claudia in the office, and to Jason for the professional delivery of our new tank.
January 2022
Cynthia at JS West at the Colfax location is amazing! I called for a disabled older adult who was completely out of propane and dealing with an ongoing power outage. Within a hour and a half, Cynthia, ensured the customer had propane and prevented him from having to call 911 and go to the hospital. Thank you, Cynthia!
March 2020
Best customer service. Tom went above and beyond to insure my needs were meant. I felt like family.
