Lids is Modesto's number one destination for hats, carrying officially licensed MLB, NBA, NFL, NHL, and NCAA gear. It features a huge selection of fitted caps, snapbacks, dad hats, flex fits, and knits from brands like New Era, Nike, Adidas, and Mitchell & Ness. Customers can visit the Custom Lids section to design a custom hat for teams like the San Francisco Giants, Raiders, or Oakland Athletics. The store receives mixed feedback regarding its embroidery service. Some customers report very long wait times, mentioning waits of over an hour, while others are told to return in 30 or 10 minutes. This can lead to confusion about pickup and some frustration. Interactions with staff are described variably; some employees are noted as helpful and smooth, while others can seem irritated or less communicative. However, the quality of the custom embroidery work itself is consistently praised, with customers stating the results are amazing, worth the wait, and done amazingly. Overall, it is considered a super cool place with a super cool staff that does excellent custom work, despite some inconsistencies in service timing and communication.
I went in to buy a cap and get embroidered, I wish that they would not make you wait so long to get it done ( I waited an hour and 20 minutes ) , but it was worth the wait . I am very satisfied with my hat
October 2023
super cool place! all the employees are super cool especially the tall handsome guy that goes by ivan! that boy can really get down on the embroideries!!! 10/10 lids store
