-
January 2024 by William Russell
I love my Subaru so much my wife bought one also - But as much as I love this automobile the service department at Modesto Subaru is fantastic - the best trained staff I have ever encountered in all of my fifty eight years of owning cars. That goes for the people who sign you in, the people who work on the cars and the people handle your departure - they are all are part of a great experience for the costumer.
-
January 2024 by Bryan Baker
4th vehicle we purchased from Modesto Subaru. Great sales team and even greater pricing. We’re not from the area but make the drive to Modesto because they know what professionalism and courtesy means. We’ll see you in the near future for Subi # 5??
-
January 2024 by Connie Babcock
Yesterday, my husband and I went to the Subaru dealer in Modesto on McHenry. We had never seen the inside of a Subaru, but had heard from our daughter who lives in the snow country that it is the most popular name salesman by the name of Isaiah came to greet us And worked with us until we found a car that would suit us. He took us for a great ride had lots of power. My husband was really impressed. We went inside the dealership where the manager who was Portuguese came over to work with us about purchasing the vehicle . My husband has been in the automotive business forever and has worked in many many dealerships from Modesto to Sunnyvale. We have never had such a great time trying to buy a car as we did there. It was not our intention to buy a car, but the general manager and the salesman worked with us and were extremely pleasant and patient. I would recommend this dealership to anyone buying a car it is and we’re extremely pleasant and patient. I would recommend this dealership to anyone buying a car it is not high-pressure or painful at all. I think we actually made friends there. I would recommend this 100% to anyone shopping for a vehicle.
-
January 2024 by Kai J
I just wana say shoutout to George Kramer! had been shopping around tryna find the geyser blue crosstrek wilderness, George contacted me, asked exactly what I wanted and got me the best offer the first time. Dealt with other dealerships who didn’t offer me a good deal until they saw I got better. Love the integrity and no B.S. from Modesto Subaru. I won’t be needing a new car anytime soon thanks to them getting me in the ‘24 wilderness but will be telling all my people to go here. George took care of me and went the extra mile and made sure my dog enjoyed the purchase too. Amazing guy and was a pleasure working with him. Thanks again!
-
January 2024 by Kevin Roberts
I took my Outback for service yesterday due to a Check Engine Light. The service was superb. Brendan attended me very well, communicated very fluidly, check in and out, and transportation to and fro, was flawless. This was a very nice experience for a new customer. Well done.
-
January 2024 by Austin Prince
Emily at Modesto Subaru was great to work with!! She made the purchase process easy, answered all my questions, and accommodated my timeline. She went above and beyond to help me get the best price and made the entire car-buying process so easy and painless, entirely over the phone. I would highly recommend Modesto Subaru and Emily. Great prices and EXCELLENT customer service!
-
December 2023 by Jennifer Chavez-Rios
Thank you to the amazing team for helping us throughout our new car purchase. We are very satisfied with our Subaru Forester. Alan was extremely informative, patient, and helpful. He helped us make the right choice between the different models, and never pressured us or rushed us into making a decision. Not to mention, he stood in 105 degree weather for multiple hours while we compared cars. The financing process was also seamless, and each worker treated us with respect and patience. We will recommend this dealer and Alan to our family in the Central Valley!
-
November 2023 by Angela M.
First off we have been customers of this establishment for 10 years. Used to recommend anyone to go there for a car or for the service. They used to be the best around. That is until a few years ago I started having problems with the customer service. It was going down hill fast. I miss the old family oriented type of environment. It's no longer there anymore. They just want your money and they don't care about the customers. The salesman, the managers to the service people it's awful. And most recently we had an experience just a few days ago we tried to purchase a car with a trade-in and we were denied with little to no communication and waited over five hours. I will never go there again. I literally cannot stand that place. We took our car to a different Subaru in the Bay Area and were treated with the best excellent customer service you could have. In short - Modesto Subaru is the worst dealership!!!! Never go there!!!
-
November 2023 by Lori Bonzi
Leslie was very patient with all of my concerns and questions. Never pushed me into anything I didn't want or need. I would recommend anyone looking to purchase a Subaru to ask for Leslie as their sales representative.
-
November 2023 by Kymberli Johnson
Love the Subaru Outback! This is my 3rd one from Modesto Subaru. Each one has been SMARTER than the previous. Really liking the SMART rear view mirror on my newest vehicle. In addition to all the other features! Had a little issue initially in my purchase. Caused a delay by a couple of days. Rectified! I got everything I wanted and in my preferred color choices. Think I got an excellent deal. WIN! WIN!
-
November 2023 by Phillip Walker
From the moment I walked into the dealership, I was met with exceptional service. Tony went above and beyond to help me find the perfect Subaru that suited my needs. He was incredibly knowledgeable, patient, and truly cared about ensuring I made the right choice. The entire team at Modesto Subaru was professional, and their dedication to customer satisfaction was evident. If you're in the market for a Subaru, make sure to visit Modesto Subaru and ask for Tony – you won't be disappointed!
-
November 2023 by Ryan Mayo
Asher was great with my Grandma and I. He was friendly and courteous. He went above and beyond to help us get our Forester. He even came on his day off to make sure thebsale went smoothly. I highly reccomend him as your sales person. Thank you Asher!!!
-
November 2023 by Harres M.
Always a problem with the service department... Never able to get the problem fixed. Have to take my vehicle back and deal with horrible service. I bought the vehicle brand new from Modesto Subaru a couple years ago, and find having to come back to the service department for same problems over and over and they always say it's fixed. By the time I get home, the issue still comes back up. We record it, show the service team problem, they take the vehicle, and we do it all over again. I have to go to GM Reggie White to get assistance but it's never a simple fix and still ongoing issue. Im having to go back again this week. What a pain and it's just a headache and wonder if they're fixing or damaging the vehicle!!! I wish they would do something about the service department. I wish I never bought this vehicle. Having a brand new car that is always problematic has ruined the entire experience of having a new car. Its to the point that I'm almost wondering if I should file a law suit.
-
November 2023 by Fullmer's Appliance
What an awesome dealership and so many cars to choose from. Jose M was great to work with and I got my dream car with ease. Would highly recommend buying a Subaru at this dealership.
-
November 2023 by TK_ N
The true measure of a brand and dealership is how they treat you and service your vehicle after you purchase it. On a late Saturday morning, I found a screw in one of my tires. I stopped in unannounced to Modesto Subaru and Ana Lopez met me at the service lane and asked what my problem was. I told her about the tire and that I was planning a trip to the mountains on Sunday, and I couldn't consider doing that with a tire issue. She wrote a repair order up and they brought my 2022 Forester in and did a basic inspection. They were able to patch my tire, so I wasn't faced with the cost of a new tire. And the cost of patching the tire was 25.00 and I thought this was reasonable. On the inspection, they also found an alignment issue with the 4 wheel drive system, and they fixed this under my maintenance plan. So all is well and my trip to the mountains is back on. Thank you, Ana and Modesto Subaru.