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February 2024 by Chantal Guzman
Placed an order over the phone for my daughters birthday partyHorrible service over the phone. They hung up while I was still talking. But food is great!
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February 2024 by Shami
The best pizza and nice and warm !
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February 2024 by Mic Rivas
My pizza was not fully cooked and they do not put as much pepperoni as they use to in the past. They are losing their touch and attention to detail. Too expensive for mediocre pizza.
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January 2024 by David John
Food takes a while to prepare but is 100% worth of your time!
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December 2023 by Mr. Milk
Food takes a while to prepare but is 100% worth of your time!
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December 2023 by Diego Lomeli-Katen
Came for pinball, saw they had a pretty rad arcade. Pizza was good. The pinball machine is basically unplayable because of how broken it is. bathrooms and establishment are clean.
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October 2023 by Carolyn Griffith
Ou experience dining there was not the best. We ordered two Pizza’s and an order of wings. When our pizza’s were brought to our table, one was boxed, and one was not. A reason was offered to us without us asking and it was because a new employee didn’t know better and put the pizza in a box. When we asked about the wings, he said they should be coming up shortly. I had to walk up to the counter and asked for plates since none were given to us. They handed us paper plates. The next party that came in to dine in received plastic plates.The meal ended and we never received the wings. When I went up to the counter to get a refund for the wings since we were done eating, the manager on duty said that’s weird. No apology, I asked what happened and she said “ I don’t know. I don’t normally work at the store I’m the manager at Riverbank I’m just filling in”I called today to talk to a manager. The head manager was not in so I talk to the gentleman that answered the phone after hearing me out he told me that he didn’t think that it was a big deal and that all the things that happened that night were just minor things.It would’ve been nice for him to say I’m sorry that happened and I will go ahead and talk to the staff instead of telling the customer that they’re making a big deal out of nothing. The reason I called is so the manager can know what the issues are, when they’re not there and can train them to handle situations that arise like these. If it was just one thing, I wouldn’t have even thought to call, but it was cumulative and as a manager I would want to know about these things to address them so they don’t happen to the next customer and they don’t end up leaving a bad review on Google.We obviously won’t be coming back to this location since there are pizza places, on almost every corner not to mention the one in the same parking lot! I just wish there was some better training because at some point these employees will be working someplace else besides a pizza place and they will need better customer service skills in their life if they’re going to succeed in other companies.
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October 2023 by R N.
Been here like three times to try the salad bar and buffet pizza. What a absolute disappointment that gets worse each time. The salad bar looks like week old lettuce. Pizza buffet one pizza and wait 20 minutes for another pizza to come out to feed six people in the restaurant. Your better off to skip it all together. Go next door and get the lunch special and made fresh for you.
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September 2023 by Marlin J Gustafson Jr
Get the Chicken Pizza w/ White sauce..FIRE good ? ? ?
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August 2023 by Jean R.
My Husband ordered on line a small Pepperoni Pizza and it said it would be ready in 45 mins. W live not 2 mins away and by the time he arrived home the pizza was COLD and it was made with no crust at all!!!!! I called and spoke to Aaron and was he said he had no idea as he had stepped outside, and put me on hold while he spoke someone else, I asked them to take this pizza back and to make another one and was told that there is no way that it would of been cold!! There customer service is bad, and it seems they have no problem insinuating you are not telling the truth!!! We WILL never order from this Mountain Mike's on Pelandale again!
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July 2023 by Kim H.
This is our go-to Friday night dinner place. The pizza never disappoints. The staff and management are awesome! We love the service. The store is always clean and stocked. I highly recommend it!
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June 2023 by Paul Zapata
This particular location can never give you the pizza on time. Each time you call they say your pizza will be ready in 30-35 minutes. Then you head down to pick it up in 30 minutes and it's not ready. They make you pay and then say we're still working on that. It will be an additional 15 minutes. When you give a customer a specific time to pick up you should keep that obligation or otherwise the customer goes elsewhere. That is the case here. There are a number of other pizza restaurants that would be happy to receive a new customer. Look for another location unless you don't mind times changing on you.
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May 2023 by N R
Clean restaurant and friendly staff. Lots of TVs great salad bar. Pizza was hot, and had fresh toppings! Had to use a coupon but was a good value. Also had their mini churros and they're pretty good loaded w cinnamon and sugar yum!
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May 2023 by Shannon S.
This is what my snowy alps pizza looked like today. Where is the meat? There's like a total of 6 pepperoni and maybe 4 pieces of sausage on the entire pizza. . It's all veggies. If I'm paying 33 dollars for 1 pizza, I expect it to have a decent amount of meat on it. Giving 2 stars bc the order was ready at the time promised. Other than that, won't be in a hurry to go back
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May 2023 by Nang Tran
I came 10 minutes later than promise time and still wait more than 30 mins for pick up.
