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October 2022 by Cynthia Herrera
I will say avoid this branch and or bank overall.Went in there 30 mins before closing and I was not helped at all with a simple task via banker. She kept talking for about 15 mins about how it was late. To make changes. Which is laughable as there were 5 bankers a few tellers and only one person at the tellers.Obviously if they had a chance to put 0 stars I would’ve picked they but they don’t.I also called the bank to express my experience. I rarely used this branch but I today so lesson learned. Good by wells. 17 years as a customer I guess you don’t really need our business.
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October 2022 by N Cloud
I've been using this bank since 2016 and I haven't had an issue I can always go to an ATM inside or outside and get the cash I need to me that's very important.
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September 2022 by Sami Hussain
Iam an Over 25 year cstmr, takes 45 minutes to just get access to safety deposit box, my account was changed without my permission (didn’t u learn from law suit), teller could not schedule appointment with banker who sits 20 steps across the lobby?? Friday afternoon & 2 tellers…Really?Very poor…the bigger u people get the worse you become….shame on you people LOUSY/HORRIBLE CUSTOMER SERVICE ….Fire your Ops ManagerUnderstaffing, long lines, poor service seems to be a trend for this branch? Look at your reviews?…you have had the same issues for several years?? Wake up!!!…your size does not guarantee your continued existence….if you know Banking history then you know that Banks do go out of business???
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July 2022 by Juvenal Orozco
Most of the time they have 2 tellers serving people when the line is around the front parking lot.
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June 2022 by Thomas Wolfe
They are the slowest bank in Modesto. 45 minutes to a hour wait in line everytime. And they still have people standing outside. Rediculous
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May 2022 by Phineas Boggs
Two tellers on the 1st of the month, no merchant services line. Terrible bank management. I have a business to run. Getting simple change is ridiculous.Customer service at Wells Fargo Modesto is long gone since this manager took over.
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April 2022 by Deborah Steinberg
My husband and I went into the bank to take care of some details with our accounts, and we needed help from a Banker. Victor Valenzuela was amazingly patient and helpful, and attentive with all the details. I am grateful he made it an easy process.
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April 2022 by Taylor Bowling
I had the opportunity to meet Tabatha when making a cash payment for our families new Super Duty truck. I want to compliment her on being extremely professional. It’s because of employees like her that businesses achieve greatness. I’m very happy with our decision to bank with Wells Fargo. Thank you Tabatha!
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April 2022 by Laura Hicks
Multiple calls that don't get answered; then waited an hour in line to be told you need an appointment for a banker and next available is 2 weeks! All for a Notary that is included with my account! WORST BANK EVER
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April 2022 by Richard
It would be nice if when you call, you could ask a person a question. I opened an account here over 45 years ago, but now bank with a different WF branch. I don’t think that should have to drive to the bank to ask a question. Time to change banks.
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November 2017 by Erika Castaneda
Love it