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November 2025 by Liberty Medina
I have brought my pitbull to this clinic since she was 2 months old and she is 6 months now. I never had an issue with the different vets we would see every time we came in for prescription or shots. Up until just yesterday when we saw Dr. Julie Sheldon. It’s important to note that I am currently training my dog every single day. If you know anything about bigger breeds, they are extremely hyper and very friendly. The assistant Trinity L. noticed I was training her but proceeded to distract my dog and shove treats in her mouth and rile her up the moment we stepped up to the table. She literally goes “I know you’re training her but I just can’t help it. I’m gonna give her more treats because she’s my favorite today.” I thought this was sweet and didn’t know what to say. My dog then got all excited and started jumping all around. I finally got her to sit down and of course the assistant started baby talking and riling her up again. I tried my best to be patient, redirecting my dog’s attention away from the girl. Then while we were waiting in line, another assistant (Kalilah or Madi) came up and started talking to my dog, essentially doing the same thing Trinity was. She then says “I’m not sure why there’s a caution on your file, you’re so sweet!” I was taken aback because my dog is not aggressive at all, just very friendly. I brushed past this and walked over to the vet Dr. Sheldon whom was spread out on the floor in a puddle as all of her assistants stood around her. This time, all 3 of the assistants were handing my dog treats all at the SAME TIME. Of course my dog gets extremely excited, doesn’t know where to look nor who to listen to, she is just happy to be there. The vet is just sitting there staring at my dog as if she is the most impolite, rabid, and terrible pet. She says to my do “you’re cute but you are just way too much.” The only thing this Dr. was able to do was check my dog’s temperature. As for anything else within the exam, our paperwork noted “Unable to exam” for ALL. She didn’t even try to examine anything else with my pup. She simply gave up. While I stand there hovering over this Dr. whom is still sitting on the floor, she begins to say “you need to walk this dog twice a day, she has way too much energy. You need to look into training because she doesn’t even listen to you. Your dog needs to learn to drop stuff when you tell her to. She needs to know recall commands.” And she continues. I tried telling this lady that when there isn’t food being shoved in her face or 6 people surrounding her, she is VERY obedient. My dog is extremely food motivated. If you knew anything about different breeds, especially the pitbull breed, you would know this!! She knows “drop it” command, she knows “here” command, and so much more. Although I felt that this lady did NOT want to hear my side. She kept interrupting me and even said “well that’s not helpful at all.” Even her surrounding assistants were trying to defend my dog saying things like “but she’s still a good dog.” Or “but I can see you’re trying.” Still, Julie continued with her ridicule.
My dog is 6 months old. I am not a trainer. I am a first time dog mom. And I am trying my best. To be completely shit on by a vet who has seen my dog one time is just completely uncalled for. This lady should NOT be a veterinarian if she has zero soft skills and doesn’t like dogs. I will not be taking my dog here anymore and will seek a real veterinary office with nice doctors.
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November 2025 by AMY DAVIS
The Dr and her team were wonderful. They were very kind to my animals and myself
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July 2025 by Mich Villas
They're great with pets. I loved how they treated my Chiquita. Took her for her 1st and 2nd shots and they were great with her and we were in and out. Friendly and courteous staff. I definitely recommend bringing your pets here.
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June 2025 by Paul Terrasas
I’ve done business for years my dog is in fine health they keep me informed of vaccinations there grooming just did another excellent job and they do have a healthier choice for food treats, and all necessary equipment needed for your dog I am very pleased with them
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December 2024 by Dee Dee Wilcox
Everyone was kind and gentle with my pet. They were also very knowledgeable and helpful.
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October 2024 by TechRomancer 83
It's been quite a long time since I've been in this establishment and I've noticed they've upgraded significantly. The white wasn't long at all and the staff was friendly and very knowledgeable. I went in for vaccinations for my cat and all went better than expected!
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July 2024 by Cari Swegles
I booked an appointment to get my dogs vax updates because they are a requirement for behavioral training. Upon intake info, it was not stated anywhere that there were weight limits around injectable vaccines. We went in to get the shots and vet refused to give him 2 injectables, so we had to delay my dogs training.
I come back two weeks later, and it's a different vet who told me she would have given both vaccinations at the same time.
Know that if you are coming here you are at the whim and mercy of that individual veterinarian, regarded of what the standard of care is.
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March 2024 by Matt Sedlmeyer
Rude lady at the front. Wouldn't take my puppy in even though I had an appointment scheduled and arrived 10 mins early.
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December 2023 by Krista R.
just nowNEW8PM AND YOU GUYS ARE SUPPOSED TO BE OPEN FOR ANOTHER HOUR! Way to take care of your customers. Next time be courteous and put a sign on the door. Manager was rude ass hell when they FINALLY answered the phone as well, LAZINESS at its finest.
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August 2023 by Vivian Han
Quick and easy and they assistant you’re very helpful. Excellent service.
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August 2023 by Ashley C.
As a brown girl, I DID NOT APRÉCIATE being asked to wait while I waited in line first so the couple in line behind me could be helped first. I asked for some crickets and the cashier didn't even ring me up and I had to get back in line and let them know what I wanted, another employee over heard and went to get the crickets for when I explained I was paying with Apple Pay on 2%. If my phone had died waiting I couldn't even have bought what I went for.
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June 2023 by Mmm O.
We were not asked if we wanted to donate or not, then they charged us $10 for donation... then they said they can't give us back the money...Be careful folks when you go there
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June 2023 by Norcal Raider
Vetco clinic is a mess they schedule too many appts then if you are in line they skip you for the people that come after you if there appt is after yours. Girl spends too much time trying to upsell services so line always goes slow. Total amateurs. No consideration for pet owners trying to be as fast in store as possible instead they let your pets suffer in kennels. Vetco get better!!
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June 2023 by Christina C.
Genie, I hope I spelled that right, helped me in so many ways! I had some unfortunate luck with some fish, came to return them, and she helped me with the return,no problems, then gave me so much information on fish. She is my go too now! Thank you so much, Genie! May this fish live a long, healthy life! I will be back!!
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April 2023 by Natalie C.
The girl working was so helpful! I went to get a beta fish, she saw us shopping and came over, I believe her name was Alicia. She pointed us to the things I would need and helped answer my questions to the best of her knowledge. I was worried about shopping here after seeing the reviews but I had an amazing experience and definitely will come back again! Thank you so much Alicia you're amazing!
