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May 2023 by Kerry G.
I took a used king size pillow top matress that was leaning against their trash dumpster and it was a great matress. Now I am going to buy 15,000 twin size matresses for my 1000 care homes from sleep haven. I will make 1 billion dollars + 200 million more in the next 20 years. Thank You Sleep Haven!
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April 2022 by David R.
Great Selection, a wonderful collection of name-brand mattresses and bedding. Lots of floor models on sale. Pillow stuffing, which is something I had not seen before. All of these and some of the reviews I read, brought me in the doors. Unfortunately, my expectations didn't meet my experience. My experience was one of feeling that I was being scammed and pressured into buying a floor model. i was told that the price posted on the floor was for a different mattress and if I wanted that deal, then was would have to get the floor model. What finally pushed me out the door, was the refusal of the salesman to give me a warranty for my purchase and his assistance that I pay cash. The owner specifically told me that if I wanted a warranty, then I would have to pay $200 more!!! After stepping aside with my wife, we decided to leave. We'd had enough of the lying, scamming & predatory techniques employed by Benny. When We were in the car, he ran outside and tried to prevent us from leaving; at one point reaching into the car. Needless to say, never go to Sleep Haven Bedding!
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November 2021 by J D.
We came here to shop for a mattress. The gentleman , whom stated he was an owner, greeted us. Not a great feeling from the get go. After letting him know our budget of $1000 we were corralled into an area with 2 mattresses. And the addition of a floor model. The owners approach to customer service is, in my opinion, condescending. I think the peak of our conversation was when he asked if I understood a pro rated warranty. I said yes. Then he asked me to explain it back to him. As if I stated I understood, but didn't? Long story short he really did us a favor. I ended up at Mancinis and got a great mattress , great deal, USA, and even free removal of mattress and box spring. Clean store. Easy parking. Gentleman seemed pleasant until he spoke. Won't be recommending for the customer service.
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April 2021 by Timothy M.
Salesman was really bad I asked to buy a new mattress. he asked why I told him why and he said I need new sheets I told him I want a new mattress he refused to understand that it don't matter why I wanted a new mattress and I told him I'm leaving he was a shitty salesman!! He followed me out the store I showed him I had cash to buy one he really got mad came to car with a bat really childish he went back in the store flipping me the bird then came out wit a bat and pepper spray and wouldn't back away from my car so I can leave police had to be called for him to move lol don't go here unless you like drama
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December 2020 by Suzan S.
Benny, one of the owners, is amazing. I was there to buy an adjustable bed today. There are so many options for mattresses that work with an adjustable base. Benny showed me options that started at $400 all the way up to $1,300. He explained the differences but did not try to sway me to the higher end mattresses. I ended up choosing one priced in the mid-range. Benny is a knowledgeable salesperson who does not pressure you to buy bigger ticket items, and was very patient with the many questions I asked. Thank you, Benny! I will revisit this review once delivery is complete but as of right now, I highly recommend Sleep Haven on McHenry in Modesto!
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March 2020 by Tamara R.
I had been to other mattress stores over the last two weeks trying to find the best mattress for my husband and I but when I came to sleep Haven Bedding Benny was the salesman that helped me he was very informative and helped me choose the right mattress with out being pushy like most salesman . He let me make my own decision when I was ready I highly recommend this business for all your mattress needs .
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November 2019 by Diana E.
We had a horrible experience with Benny at Sleep Haven bedding. It basically bordered on illegal. We went into the store and found a mattress that we wanted to purchase. Benny told us that it was a floor model and if we paid cash- not with a credit card- he would give us a better deal. I then said I would pay with a check; he said I could not. I then offered to pay with my debit card; he said I could not. Yet he told us the money would be going to the manufacturer. So we agreed to give him cash and arranged to pick up the mattress. When my husband arrived with the cash, he asked for a receipt and asked about the warranty. Then Benny refused to give him a receipt and said there was no warranty. We were dumbfounded. What kind of credible businessman does not give you a receipt for your purchase?? We realized this was a scam. My husband wisely backed out of this and said as much. Benny chased him outside the door, banging on his driver side window in a threatening manner. We ended up buying our mattress from Costco-paid just a couple of hundred dollars more-had the mattress delivered with a receipt and warranty. What a shame that this unscrupulous man is still in business.
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October 2019 by Roxanne D.
This guy tried to sell me a floor model before selling me an actual new bed, I mean that's why I came in because I needed a new bed. He shows me one other one but goes all in for that floor mattress. Talking about the company's picking it up on Thursday they don't want to pay the 250 shipping fee so, I can have it for 750 it's worth 1500!! I'm like I need to think about it, his whole attitude changes, demeanor everything to not so friendly. I tell him I need to look around, I tell him my coworker mentioned Mancini's and he shows me there ads showing me there "marketing strategies" I mean what is that?? Anyways, to the owner you need to work on your customer service skills and pitch because I was ready to buy a great quality mattress but I went to Mancini's and spent 1700 on a great mattress n beautiful bed set!!
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March 2019 by chichimama 143
Just bought a brand new bed from here and it was a wonderful experience... Great customer service and the man was very helpful and informative!!! We definitely recommend this place! 5 ☆'s
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March 2019 by Alexander Vento
Sold my parents an overpriced spring mattress, if their employees were intelligent they would have known that two 250+ pound people will ruin a spring mattress in less than a yr, which is what happened. I hope they can own up to their 15 yr warranty. Will update.
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March 2019 by Ed Chavez
Fast talkers
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January 2019 by Juan S.
I bought my fillup pillows a couple months ago and today I brought them for a "refreshment" and Benny ( I believe is the owner) went above and beyond my expectations! His customer service skills are AMAZING! Definitely, I highly recommend this place!
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December 2018 by Mark Neria
I bought a bed here i was told it was a good bed.I payed $1,500 for this gunk I will never go back. If you work hard for your money don't waste it here.
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December 2018 by Tricia Niemi
Fantastic service and a lot to choose from. The staff is very knowledgeable!
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December 2018 by Eleganthony King
I payed $1200 for a matress and its been about 6 months definetly not worth it.its sinking.and warping.wont buy from here no more.all sales are final.i should have got a temperpedic
