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June 2023 by Davina R.
Thank you so much Mariah and Lindsey. You made my time very comfortable relaxing enjoyable I could not get any better service anywhere else other than suzies!!!! Love Davina
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May 2023 by Kai Sadler
I’ve been coming to Suzie’s for about a year and a half now they have a wide selection of various types of toys and play equipment. Being a transmasc person they also have a good variety of gender affirming supplies (packers, STPs, etc.) the staff are always super friendly and helpful?
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March 2023 by Kg M.
Great customer service!! Great variety and a one stop shop for me and my man!!!! Definitely recommend! Sergio was super helpful!
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March 2023 by Beatrice V.
Went to Suzies adult store in Modesto. They have great prices great customer service and will be returning again. Would we recommend it to anybody? You should really go check it out
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February 2023 by Lynne Hardman
The. Staff on saturday evening feb 11 wasonly one young lady who never came out from behind counter to check my ID .was not friendly or helpul in anyway .(lanie) i think was her name. There was around 8 people on the store and she never approched anyone so i left.a little customer service goes a longeay
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February 2023 by Steve H.
I recently visited your Modesto store and was astonished by an employee named Lani who was rude and so unpleasant that it ruined my experience. Although the store itself was quite nice and set up well, her attitude was so unprofessional that I'll think twice about returning, I suggest you hire someone suitable for a salesperson, not someone who acts like she's doing you a favor to wait on you
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February 2023 by Kim G.
I went into this store excited and feeling adventurous. The size and selection is abundant. The appearance is clean & the merchandise well placed. However, there was gal (Lani) who was about 8-10 feet from the entrance who instead of saying hello welcome to Suzi's . She came walking towards the entrance hand out requesting my ID.which I reluctantly gave her. Though I''m not sure why . It would of been impossible for her to read any information on it as she had it less than a second and handed it back. I found her to be rude, lack product knowledge and had no idea or didn't care wether or not the item I was looking for was in the inventory. At one point she came from behind the counter as I inquired about an item . Picked up a toy off a table, said a few odd words about it went to turn it on and it didn't work . I asked again about the item and got no response . Instead she picked up another item made an odd comment about it & then stated she herself wouldn't use it.. the vibe was gone at that point . But I didn't want to leave empty handed so on the way out I saw a few sale bins with some thongs in themAnd grabbed 3 pair that were to be 3 for $10. She rang them up at $20 plus tax . I let her know they were 3 for $10 in the basket and instead of going to take a look to verify this . She became irritated, rude and insisted that they were mixed up and not the price stated on the bin. It escalated and I asked asked to see a manager or anyone else their so that I could have finish the transaction. A young man came out of the back somewhere & resolved the problem as he made a half dozen excuses and apologies for her behavior.
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December 2022 by Tim M.
I been in here a few times myself and they don't re help you out to find something you like to get for your Girlfriend or Wife service sucks here! and it smells in the store like Dirty Buttholes!
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December 2022 by Tommy M.
So helpful polite and friendly thanks hopefully I'm on the right track to satisfy and my fiancé with all the proper tools now and if I fail no that's my fault
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December 2022 by Deadgirl W.
I brought a friend to the store last night, she has never been. When we walked in the demanded our IDs, but did not greet us. Hey then followed us around the store without asking us if we needed help or anything. Like they were watching if we were gonna steal. The whole experience was ruined because it felt like the workers didn't want us there. Store has gone downhill since I visited last
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November 2022 by Kloud S.
Firstly, I would not recommend to buy from this store. Pictures of faulty items are attached. Specifically do not buy from their collar/jewelry section. Last night, my partner and I purchased a collar for 75 dollars. The collar immediately broke apart when placed on at home. It was not used, pulled, tugged or anything. Placed and broken. At time of purchase we were not given a receipt, and not told of their refund policy, which I found later myself was stated on a small paper covered by christmas lights. We were told there was nothing that could be done. After requesting to speak to the supervisor, we were told we could exchange the broken, malfunctioned item for an item of equal value. We were then told nothing could be done without receipt even though nothing was given to us. Finally the manager, supervisor, store owner or whoever he was, (No introduction at all lol) was willing to speak to us, after multiple requests. The customer service was horrible. It was not the on-shift employee's fault, but they honestly need a better support system for both their employees and customers. As we begrudgingly took the exchange knowing the quality cant be that different from the previous item, I hoped this collar would not break like the last one. I don't think anyone wants a horribly broken item only to be forced to exchange it for another version of the same horrible item, but here we are. I was assured by the kind employee working that they usually do not have an issue with this brand or these collars. I had just returned home from their store, not even ten minutes into wearing the new collar it broke. So thats one collar last night around 8 pm or so, another exchanged around noon, and both broken before the end of day 2 LMAO Hopefully the other piece can be located and reattached, but it's still ridiculous to pay 75 dollars and not even be able to efficiently wear the item for like, more than ten minutes? Less of an item usable for sex, and more usable for a 10 minute photoshoot or something. Use amazon for that s*** lmao Overall, I am extremely dissatisfied with the service, the policies, and the quality of items in this business. The employee who helped us was kind, but the gentleman on the phone Jovan was not helpful considering the situation. Faulty products should not be the responsibility of customers. This was our first time visiting, and my partner is not from the US. It was an exciting, positive experience turned sour. Not only did we pay 75 for a collar the quality of Shein jewelry, we also paid for gas and travel to find this store. It sucks that theres a lack of sex stores in the 209 area, but it sucks even more that this is how Suzie's handles situations and this is how their product quality is. I would advise any sex workers, or anyone looking for quality and longevity out of their items to not shop here. I have gotten 10 dollar necklaces from amazon that held up better. Their store was well displayed, and the other items looked nice. But so did the collar. I can't speak to the quality or usage of other items, but overall my experience was more like a -5.
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October 2022 by Henry Anderson
The staff are very friendly, open and knowledgeable....my new go to store!!
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August 2022 by Washurfaceq Q.
it was my first time going with a friend and the employees were very very nice and welcoming, helpful too. it was late night and we still received friendly service. The store looked very clean and well stocked and i was rlly impressed, great first impression. me and my pal really look forward to coming back :)
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July 2022 by Kristy P.
I have nothing but good to say about this place. Everytime I come in I'm greeted. Everyone who works here is so nice. This is a clean place and the prices are good! It's so well organized and I always feel so comfortable while shopping here.
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June 2022 by Julie S.
destiny was great I highly recommend the store very helpful professional and knowledgeable highly recommend by the p**** pump
