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December 2023 by Emelia L.
Absolutely fantastic! I was hesitant about getting a snake but my daughter has been obsessed from a young age. Jess was amazing! She answered every care concern or question I had. She helped me realize snakes weren't all that bad and we found a little ball python that my daughter fell in love with. She was able to help me get everything I needed for his enclosure and went above and beyond explaining everything. We've had Sam now since February and he is thriving! I can't recommend this place more!
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October 2023 by justin taylor
They have a huge selection of reptiles and are extremely friendly. Very cool place to visit!!!
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August 2023 by Cindy Berlanga
We go here for all of our beared dragon needs. Staff very knowledgeable. My only complaint is the smell. The store smells terrible.
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July 2023 by Barbara W.
Cool! Came here with my son who grows aquatic plants. The place is bright and spacious, unlike many pet stores. Terrariums are beautifully planted for display and not too crowded. Worth a visit even if you're just window shopping!
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June 2023 by Brandi Greene
Best reptile shop in the Central Valley! I Love Love Jess, she’s fantastic and an incredible human. She has a wealth of knowledge and will even sing you a song while you shop around. I have built a great relationship and she absolutely needs to be rewarded for her excellent service.
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June 2023 by Laura Worden
Last time I was in, Jess was so incredibly helpful...she always recognizes my husband and I, she is very friendly while still being very professional and I learn something new every time.
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June 2023 by Angela N.
On April 26th I went and purchased two bearded dragons along with all the tanks and accessories. We had the pleasure of having Jess help us. She is very knowledgeable and friendly. We had them put out tanks together so we knew it would be right for our dragons. I absolutely love the set up. I named my dragon Buddy! I feel Buddy is extremely happy in his habitat. These reptiles require live bugs to eat so we go at least weekly to get food for them. Every time we come in we are greeted and helped promptly. Everyone in there is super friendly and knowledgeable. I highly recommend this place!!!On another visit I took Buddy for a spa treatment. He got a bath and the complete treatment. It was a 30 minute procedure and he was pampered from head to toes....
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May 2023 by Nova Lair
This review is long overdue! I purchased a six month old ball python with the help of the store in Modesto. My daughter wanted a male python for her birthday. Only the Roseville location had a Male, and the Modesto location help coordinate having him brought down to my area to pick him up. Abby at Modesto location helped me from square one get everything that I needed for our lovely noodle ball. From the moment I walked in the door to answering all my questions, big and small to showing me everything I would need and giving me her upmost attention, time, and showing my kids great patience, I couldn’t be more thankful for all of her incredible help! Since then, we have been back to the store many times for feeders, questions, and troubleshooting. Abby, as well as Terrell’s, and Lawrence have been amazing each, and every time with their guidance! They speak of the reptiles at their store in their care with much affection, and it is obvious they love reptiles, and helping people learn about them. I also have stopped by the Stockton location and they were also very nice and very knowledgeable. I highly recommend visiting Abby, Terrelle, Lawrence and the other employees at the Modesto serpentarium for your reptile wants and needs!
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May 2023 by Lisa Limon
Love this place everyone is so knowledgeable and helpful came in today to get some help came out with a new enclosure made by Laurence! Thank you so much he loves it! He is now the king of the hill lol
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April 2023 by Michael Bristow
Great place to pick up frog or reptile food. They dust their crickets with calcium. The employees are always lovely.
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March 2023 by Mychala Brown
Went to check out some pythons and ended up with my new baby ❤️ Abbie helped me pick out everything from the substrate to the heating element. So happy with my new darling and I'll be coming back for food and to find out my babies gender. It's a must shop reptile store.
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March 2023 by Micah Brown
Abby is the best. Amazing customer service and extremely knowledgeable about everything in the store. We left with a new family member and everything needed to keep it happy. Amazing place. Amazing environment. Will definitely be back.
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March 2023 by Rachel Moen
Love the place and the staff, except for Abby. The girl with dark hair that carries a gecko around. Went in there to purchase a bearded dragon and all the proper things for it. I was happily given the wrong wattage bulbs, a bearded dragon with a respiratory infection AND sold UVB bulb that was broken. I live an hour away, so it was a major inconvenience when I took my dragon to the vet and found out everything that was wrong and that i had to go back. I came back to the serpentarium with a positive attitude and the guy that was there helped me fix what was needed, Steven is an amazing worker. While ABBY was hiding in the back, giving me weird looks. Just funny cause she was so friendly the first time.. maybe commission based issue?
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March 2023 by Tiffany Morris
Awesome awesome store if you have a reptile, amphibian, arachnid, fish etc.Great selection of feeders, friendly staff who address willing to take the time necessary so you can fully understand what your about to spend your money on. Highly recommend!!
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February 2023 by Stephanie L.
Place that actually cares and is knowledgeable on the animals they house. Friendly staff as well.
