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November 2023 by Jeremy B.
THESE PEOPLE ARE FUCKING THIEVES!!! My gf and I came to this location to open an account with $220 in cash. It was supposed to be half and half in both the checking and savings accounts. However, little did we realize two days later that the receipts say only $60 was deposited into both accounts--$100 was missing! We tried calling the bank, and they told us there is little they can do given the receipts. We suspected someone at the bank pilfered our cash and we asked them to investigate, but they said they don't have access to the security cameras, which is a bunch of bullshit! I am having them investigated by the feds. I would not do business with these assholes, but if you do, watch your money and DO NOT trust the employees with cash. Get a money order if you have to so you have documentation. They are con artists!!
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September 2023 by Steve K.
I spent many years (20+) with another institution. When they were purchased by a Canadian bank I decided to find an American bank with a local branch to deal with.U. S. Bank has proven to be a great choice! Great service, easy to do business with, friendly staff, easy to use web & mobile access. My wife & I are Very, very happy with our decision!
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September 2023 by Dave R.
USBank customer service is nonexistent. Their ap is horrible, their text help can't help, call them and you'll get phone menus, transfers, holds, hang ups, and "we can't help you"'s. The tellers at the bank can't decide if they are usbank or union bank so they just pass you around. They answer BBB complaints with lies and complacency. I.really think their usiness model is on purpose. Once they get a direct deposit, they don't give 2 shits what happens from there. Find a local.credit union. Steer clear of usbank unless being ignored is your kink. Just another Wells fargo.
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August 2023 by jerry d.
This location ATM ate my money and corporate denied my claim to reimburse me Lost trust in U.S Bank
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April 2023 by Steven H.
if i could give a "no star" rating i would. i am extremely disappointed with us bank and their services, their so called support for their banking customers is useless. their "fraud investigation department" is a joke! i will be closing my account with them and going elsewhere with my banking needs.i do not recommend us bank to anyone. not unless you want to have your money stoled from you and have your so called bank treat you like your a liar. worse experience with us bank!!
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April 2023 by Sarah N.
Another attempt to use a non working ATM. That leaves only 2 other banks on opposite sides of time.
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April 2022 by C H.
Went to the Bank ATM on Sat. to Draw out Money for the Weekend, The ATM Not only Didn't give Me any Cash (seems the ATM was out of Money) it Kept My Card! Not happy about that! Called on Monday to get My Card back and was told the Employee that could open the ATM didn't work on Monday? What? They only have One Employee that can Handle this Problem? Not happy with this Branch!
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January 2022 by J T.
I've been a long time customer at Us Bank and by far Sarah is the absolute best. I won't go anywhere else! She is extremely knowledgeable and trustworthy. Many times she has gone above and beyond to meet my banking needs. She is truly and asset to this branch and a loan genius! She always greats me with a smile and remembers my name! I recommend her to all my family and friends. She is the essence of true customer service. Sarah provides best experience from any financial institution. 10/10 would recommend!!
