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June 2025 by Big Joe
No issues. Easy peasy process. Employees are very courteous and helpful.
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May 2025 by natalie smith
Pretty unhelpful folks. Unless you’re getting a new plan, they want you to do everything online and pick up your new phone from a locker. Pretty soon the workers won’t even be necessary.
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May 2025 by Mike Josephson
pelendale is great ! McHenry store very bad drive out of your way to avoid that one.
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May 2025 by Aida Salinas
Excellent customer service!! My rep, Joe, was extremely helpful and all smiles. I changed from Att to Verizon and am very pleased.
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March 2025 by Ricardo Gomez
Quick and friendly service. Switch to Verizon from tmobile and the transfer went smoothly.
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December 2024 by Josef Jabsi
Amazing staff,very knowledgeable.well organized. They explain everything to the dot. They work with your needs to the maximum. Hats down to all the team. No other Verizon did what They do.
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December 2024 by Judy Pecsek
A special shout-out to the young lady named Michelle who helped my husband to solve a very complicated problem in transferring the data from his old phone to the new phone. She was cheerful, patient and speedy!
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June 2024 by Justin Reed (Reed Team)
Verizon is trash. 15 year customer and today will be the last day.
Spectrum Mobile uses their towers at a fraction of the cost fyi
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June 2024 by Kathleen Stump
We had a great experience today. Courtney was super knowledgeable and helpful!
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May 2024 by CJ Scheffel
?Verizon, service is good, helpful, friendly?
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May 2024 by Alex Ramirez
5G network does not work !!! Went over the 30 days trial and now the store can't do the cancelation and neither can't take the box, I have call and wait for kit and shipped it my self.. when they offer the 5g home internet they just hand it to you that easy but never explain the hustle you have to go trough wen returning it...
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March 2024 by Don W
Verizon security update messed up my phones mobile data.
Now this store wants to charge me $50 to fix or replace it.
So much for Customer service.
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March 2024 by Aimee Burger
Sales are good but the after sales service especially great. So helpful and patient! Kudos Gineeta! Thank you!
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February 2024 by Robert Fallaquist
I just got $640 for my older phone on trade in. Very helpful with my questions.
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February 2024 by Lisa DeMello
This particular store is great. Friendly and helpful staff.
