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April 2024 by Adolfo Fernandez
I come here all the time. Great customer service from Monica. Shes very friendly and very helpful ?
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April 2024 by viviana Ramirez
This place sucks, the service the employees give is just rude. You can asked them a question and they will ignore you or say let me ask someone and leave for 1 hours. And if it's not that they will disrespect. And it seems that some of the workers there may be under the influence of alcohol or dr*gs. I don't know how they can allow this type of behavior. And I wish I was exaggerating.
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March 2024 by Habib Mujaddidi
Long waiting time
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March 2024 by Michael One
I used to frequent this Walgreen's with satisfactory experiences in the past, but my latest visit was a stark departure from those days. An unexpectedly lengthy and slow-moving line met me upon arrival, testing the patience of everyone present, including myself.Conversations among customers revealed a shared frustration over the wait times. Unfortunately, the staff seemed indifferent to our plight, perhaps a reflection of being short-staffed. There was a visible struggle to keep up with the workload, with staff members bouncing between tasks, and unfortunately, customer engagement suffered as a result.Communication with the pharmacy staff, especially during my interaction, was less than ideal. A greeting devoid of warmth and a voice so soft it bordered on a whisper did not set the tone for a positive experience.The pharmacy's ambiance did little to redeem the situation. With no distinct waiting area, customers were left to stand in aisles or near product displays, which did little to foster a welcoming environment or alleviate the discomfort of the long wait.Considering my previous satisfactory visits to both Walgreen's and Rite Aid, this experience was disenchanting. It seems that both establishments may not be immune to declining service standards.As I exited, the overwhelming sense was one of disappointment and the recognition that my choice to visit Walgreen's wasn't the best for that day. Listening to others' displeasure with longer waits only added to the sense of regret.In conclusion, this Walgreen's might once have met the mark, but based on this visit, it appears in need of significant improvements in customer service and operating efficiency. Would I recommend a friend or family member to come here? Only if there are no other reasonable options available. Here's to hoping for improvements in the near future.
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March 2024 by Ed Moreno (209er)
The Pharmacy does a great job. They are always polite and they try to help everyone. There drive through can take long sometimes but it’s reasonable.
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March 2024 by Fred Randle
I've been using this pharmacy,monthly, nearly three years. They have about a 10% success rate at getting prescriptions correct the the first time. The store manager was very kind and helpful at speaking with pharmacy staff once but nothing changed. Most recent, their policy is to hold prescription for 10 days. We returned from vacation at day 7. Prescription was returned to shelf and now not available without authorization. This is probably the final time and we will be seeking new pharmacy.
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March 2024 by Carol Simpson
The pharmacy is unreliable and slow. If you can get through on the phone you are put on hold for even longer. The communication is lacking and stressful. In the last few months I've had to go days without my meds and/or only get a partial fill. I'm not sure what the issue is. It's not like these are a one time order. These are meds I have to take daily so how they can't keep these supplies in stock is crazy. These meds are common meds.I'll be switching pharmacies after today because I don't need this added stress.Maybe the pharmacy needs some training or upgrades to the system because it's broken and people rely on pharmacist to provide them their medicine in a timely fashion.Feb 2024
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March 2024 by Chely Rodriguez
Picking up medicine in this place requires waiting at the window for almost an hour, it is the worst in pharmacies.
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February 2024 by John Savage
Possibly the worst pharmacy I’ve ever dealt with. Twice now I’ve been notified that my parents prescriptions were ready, I waited in line for 25 minutes to be told they are ready but I can’t have one of them because the pharmacist is on break. If you can’t give me the prescription then they aren’t ready, don’t notify me they are. Waste of my time and yours.
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September 2023 by Mary Walden
Terrible experience here. Ordered several hundred photos through their printing service and wasn't informed all my photos would have a big white bar on them. Now I need to cut several hundred photos (and I need to cut them nicely, which is hard) AND they shoved a bunch of them into the box so now some of them are creased. Called and was told I was talking to the manager, but the manager isn't allowed to give refunds, so I need to call the store manager tomorrow.
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June 2023 by Megan M
Incompetent and rude employees. Refuse to do money reloads they are contacted with companies to do
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April 2023 by Ashtika Ram
TERRIBLE SERVICE! Pink haired lady in there is very rude, and BEYOND lazy. Did not help when asked to and blamed my card for the reason their machine wasn’t working.
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December 2022 by Alex Lindsey
Had me on hold for 20 minutes and then hung up on me.They keep canceling my prescription and I've been out for several days.
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December 2022 by Ashley Brechtfeldt
My prescription was sent to this pharmacy by accident. The pharmacy staff does not answer the phone when it rings like the hold is over someone picks up and places back on hold. Without saying anything. Go to Dale rd where the staff is curtious to at least say please hold. They are also properly staffed to serve their community unlike this location. 9am on a Saturday 11/19 did not answer their phone for 20min. The lady who answered was very condescending and rude. Dale rd Walgreens everyone is sweet and kind.
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November 2022 by Signarama Antioch
Terrible customer service. Needed help with greeting cards for door dash and neither employee took the time to help me. I got help from another customer.