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March 2024 by Marilyn Vega-Wagner
Erika is AMAZING! She was extremely patient and helpful. I highly recommend going to Zales in Modesto.
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March 2024 by Anthony Crosby
Danielle, helped me out and made things a lot easier.
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February 2024 by Jenni Medders
Danielle was great!
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February 2024 by esmeralda alcalan
great customer service,thank you to jose he was so nice and helpful,answered all our questions and was patient with us !
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February 2024 by Konswizzle
Great customer service!!! Helped me get what I needed in minutes!
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February 2024 by Lenee Mitchell
Nina was very helpful and had excellent customer service. Will be returning
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February 2024 by mreposa510
I came here last month to shop for an engagement ring for my girlfriend. I had been to 3 jewelers prior to this Sales. I met with Nina who was amazing to work with and I did not feel pressured at all my time there. I was only shopping but fell in love with a ring and I'm an impulse buyer so I bought it on the spot. Only after I left did I get feedback from my girlfriend's friend and sister that it is a beautiful ring however it wasn't her style. I called Nina back and she was able to refund the money since it hadn't been sent out yet. I went back the next day and Nina already had some selections based on the feedback I gave her and I found another amazing ring. I had plans to propose in 2 weeks however it was going to be cutting it close and she said if push comes to shove, she could get the same ring from another location and get it sized for me locally so I'd have it in time.I felt she was truly going above and beyond as if she was a close family friend for years and wanted to make sure everything I had planned wasn't ruined by not receiving the ring in time. Reluctantly, the ring had arrived just 2 days before I needed it and she let me know right away I could pick it up. My fiancé loves the ring, I am constantly seeing her just looking at it and she tells me daily how she keeps getting compliments on it at work. It was the Vera Wang solitaire ring collection. I couldn't appreciate more working with Nina and can't wait to go back and do business with her when we pick the bands. Thank you Nina for making this special experience for us as easy as possible!
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December 2023 by Geni Vasquez
Had a great experience & bought beautiful pieces for great prices! Shoutout to Erika for all the recommendations and just being so helpful! Great service, very positive and cheerful! Definitely will be coming back!
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December 2023 by lily hernandez
Danielle and Erika were able to help me find my wedding band and explain how the servicing plan works.They were so patient and polite. It’s hard to find good service and these two shine like the beautiful diamonds that they sell.Your company is very blessed to have them.Regards,Lily
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December 2023 by Jordan Haycock
Nina and Jose took such great care of me. It was a team effort and they helped me find what I love! They are so knowledgeable and passionate.
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December 2023 by Alexis P
Lelo was wonderful helpful today. My boyfriend and I were looking around and we saw a beautiful Sapphire set and Lilo helped us understand how the store works. she was really helpful with our purchase today.
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December 2023 by Magda Villalon
Evelyn and Nina were awesome and great customer service. Very outgoing and friendly will recommend to others.
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December 2023 by Trace Downs
I had relocated out of state and the Zales store that I now go to was unfortunately not helpful, so I contacted our Old Zales Store, and spoke with Erika who is the assistant manager at Vintage Fair Mall in Modesto California. She was very nice, helpful, very professional. Erika went way over and beyond for me. I am truly grateful that I was able to get in touch with her. I am excited to announce that she has located the matching band to my wedding set and is in the process of being ordered. Thank you Erika and colleagues making this possible when I was told otherwise, I will continue to do business with them and just have everything shipped to my new location. They are honest they care about the customer and they go over and beyond for you. They work very hard, make you feel special and that you matter. That is hard to come by these days. If by chance you will have to wait, it will be well worth it. I look forward to doing future business with Erika at Zales Modesto. I highly recommend her and this location to anyone in or out of state.
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December 2023 by Sophia Ramirez
Nina was amazing! She’s so helpful. She found my daughter dream wedding set. We will continue to come back to Nina for all our jewelry purchases!!! Thank you Nina!!!
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December 2023 by Daniel Fuller
My sales lady Nina is the best!! Nina has helped me through my wedding ring and anniversary jewelry and now with upgrading my wife's ring. Zales is a quality store with an outstanding reputation.
