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April 2024 by Ruth M.
Walked in this morning and was helped out by Marcel. He was very knowledgeable and I appreciated his help. He scanned my feet, helped me address some issues, and recommended the perfect shoe for me. Thanks Marcel for your professionalism and knowledge! I will be returning!
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March 2024 by Mundo K.
Customer service A+! I was greeted by staff; Gwendolyn assisted with answering my questions and made today's shopping experience a positive one. Good brand selection of shoes, nutrition, and accessories.
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March 2024 by K F.
Went to figure out what shoe worked best for me. This was my first time here and i was a little nervous since im new to running. The guy with the eyebrows (the strongest feature on him) was kind of off putting. he helped me without really helping me. he seemed more annoyed than anything or just like had an indifferent attitude and didnt really explain much. He just handed me two shoes he chose. lol Also it was super busy and i had to go to the register just to ask for help. the people that work here either have tunnel vision or just dont want to be friendly.
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March 2024 by Travis P.
Snails pace is always a goto for buying running shoes. I think the big thing here is getting tested by their machines to see your running style as well as foot formations to find the perfect shoe for your scenario. We came in with the intention to just get tested and see the options but ended up buying the recommended shoes when the price was the same as online. Yeah the shoes are expensive but it's worth it if you're trying to run without getting injured. Staff here are very knowledgeable and will explain to you everything. Ariel helped us out this time and she was super helpful! Would recommend for all runners even to just get tested, they aren't pushy in terms of forcing you to buy.
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March 2024 by Christina B.
A great experience. David is very informative about all the shoes. He was very patient with all the questions I had. What I liked about David was that he was not pushing to sell. I felt he wanted me to be as informed about what shoe I wanted. I have foot problems and he explained that I truly needed a wider shoe and insoles. I ended up purchasing the Hoka Gaviata 5. I brought my husband the next month. He was a Big 5 Sporting Goods customer. David again was very patient with my husband. He talked with him about the facts. My husband purchased the Hoka Bondi 8 with David. Both are very happy customers. Will come back again.
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February 2024 by Ben G.
Such a great place to find the right running shoe for your feet! They have high-tech tools to understand your feet. A lot of great staff to help answer your questions, like Shanoa. She is very knowledgeable, communicates clearly, and integrates a variety of disciplines to help me understand my feet. High value shopping. I highly recommend! -Ben G.
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February 2024 by Helen H.
I just want to thank Ariel for her insight into my shoes, feet, and maximizing my comfort during runs!!! What a difference in my running!!! My feet don't hurt at all! I'll be back when I need shoes for longer runs
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February 2024 by Eli V.
The girl on the front needs a check herself on how she treats customers very rude that's why I didn't buy anything because of her attitude. She needs to get fired that's how's great company's go under because people like that your there to sell shoes and help customers not to just talk to your coworkers. If you don't wanna be at work then go home and do something different.
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January 2024 by Lisa P.
I have been in need of a good pair of walking shoes. It's always hit or miss in most stores because there is no one really available to help with but at Snail's Pace the service was outstanding I highly recommend this store!!
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January 2024 by Javier A.
You ever need shoes or anything related to walking or running, this is the spot. Friendly staff and good prices. You can even sign up for discounts through their running club which is another plus.
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December 2023 by Jorge B.
Shanoah was a great help walked in 15 minutes before closing was very friendly helpful and charismatic pulled out a variety of shoes to see which ones would suit me best for my running I explained too her that I was in the military and she pointed out different factors to see which shoes really would make the best fit she stayed after closing too make sure I was happy with my purchase I cannot thank her enough for her time today I hope all customers get too encounter her 10/10 will come again just not before closing :)
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December 2023 by Louis K.
I needed a pair of trail shoes so I went in to get a fitting. Troy is very knowledgeable and helped me to pick a pair that fits me. If you are looking for a pair of running shoes, do yourself a favor and go to a running shoe store. Walk in and say I need help and they will get you the right shoe.
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November 2023 by Mikey G.
Ariel helped me this morning pick out the perfect running shoe for my specifications. She was very patient, helpful, and insightful on the process. She was beyond extraordinary. Highly recommend the people at Snails pace. PS. These shoes are a big reason why I brought my 5k time sub 25 mins
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November 2023 by Cheryl R.
Two stars for the initial greeting when I walked in. There were two people working and zero acknowledgment after I walked in ("we will be with you shortly" would've sufficed) - they were working with other customers. Okay fine, but please take note of the order that people come in...they started helping the guy who came in after me first. Had high hopes with their high Yelp rating but was pretty disappointed at the lack of customer service. Probably won't come back again as there are other running stores around the community. I want my gas money back.
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November 2023 by Gunnelle L.
Love this place! Visit once a year to buy a new pair of running shoes! The staff are helpful with determining the perfect shoe for you!
