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October 2023 by Camilo L.
I tried to open an account yesterday at the bank And the check was a considerably Amount And I am citizenship I have my document and I don't have any problems , the person who was help Aggressive , Bad attitude Discriminación ,And we decided speak with manager for make a complaint. , but she responde, speaking inglés only , I can speak with the manager and we decided no open account . I don't know Recommend you use this bank .
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October 2023 by Cristian C.
ATM is compromised i had my card information stolen after using it. Stay away from this bank
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October 2023 by Cynthia P.
Horrible! Waited over 40min., & kept getting the run around. I had Zelle issues, I had an appointment which was then cancelled & was given the Zelle number; which said to go to my bank. So I came told them that. They put me in a office & dialed BOA customer service (only selected language option), I asked would a in person representative stay with me to help problem solve with the operator, she said no, I explained I had already called myself from home, & that I came in to get in person help. I was given an excuse that they where not allowed to see my Zelle account, I called her out on not making sense & reiterated what she told me; which was she could see my $$$$ but not Zelle account, that's when finally they called the manager. They were LAZY; & did not want to help because in another BOA my mom got help creating a Zelle account in Spanish, & I had Zelle help at a 3rd BOA.Lena was nice one who tried, but was a teller so not her department.
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May 2023 by Michelle D.
I like this Bank of America because its conveniently located in Monrovia on Myrtle. The parking is easy, the atms out front are easy to access. If you do go inside for banking services there sometimes can be a line. There is only 2 teller windows. This location was renovated it's super clean and nice. I like this location even if I need to wait in line.
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June 2020 by Vitaly S.
I've gone to this branch just to use the ATMs several times in the last few months. Almost every single time I've gone ALL three ATMs in front are always out of cash. How hard is it to keep your ATMs stocked with money? It seems like the most basic service and you all can't even seem to get that right.
