-
February 2024 by Maria Stratton
easy and thorough
-
February 2024 by Sharlene Cartier
Great Doctor. We have been going to him since he first started his business.
-
January 2024 by Tammy Romero
I brought in my older dog when she was acting weird, they did xrays, other test, and put in an iv to hydrate her. It was almost $900 and they said she would be okay. She died two weeks later. At least they were nice I guess.
-
January 2024 by Jennifer Tokaji
I was disappointed with my experience. At first, I was happy- they seem to really care about animals. However after I paid in full and upfront for my pet’s services, I was told I owed $150 more. Claiming that the first person that charged me made a “mistake” and didn’t charge me enough. I plan to take our pets elsewhere from now on.
-
January 2024 by Jim Oh
Total lack of any sympathy and professionalism.Had our dog euthanized last October and was told ashes would be ready with 10-14 days. Was told we would receive a call. Month goes by, no call. I follow up again and someone else said the dogs name was spelled incorrectly, that is why no one called us. How that makes any sense is beyond me. They apologized and said it would be corrected. Said it would be ready in another 10-14 days. Another month passes and no call. I call back now, Jan 16. Another person said the same exact thing. Sorry we had the wrong name on the tag. Will have it fixed. Come back in 10-14 days.Now I don't know if this is normal, but to have this mistake twice is very rude and lacks any sympathy for the situation. It's obvious the previous person did not correct this.I asked to speak with the manager. The person over the phone says "oh my god..." as if I'm wasting her time.This place is just absolutely horrible. The staff obviously do not care that they are mismanaging someones pets ashes!!!!Starting to question if they even have our pets ashes.
-
January 2024 by Jean Young
I have had nothing but positive experiences with Dr. Hardy. He always puts the well-being of the pet foremost. When our pet was experiencing vision issues, he made recommendations for medications and referred us to a pet ophthalmologist. The pet eye specialist commented that Dr. Hardy did everything perfectly. Her treatment was exactly what Dr. Hardy had already put in place while we waited for our appointment with the specialist. I think that definitely speaks to his competence as a veterinarian.
-
January 2024 by Fedora Galindo
Highly recommend this place. I was able to make a same day appointment for my dog. Staff were very friendly and attentive to my dog’s needs. The doctor and assistant took the time to talk to us and find out all relevant information and explained all procedures and expenses. We were not pressured to have unnecessary procedures done. The place was clean and welcoming.
-
November 2023 by Jacey Weathersby
Awesome staff, I admire the workers as they always go above and beyond. Mr. Ameer meowers this sentiment
-
November 2023 by Raul Co
They take great care of our pets for over 14 years.
-
July 2023 by johnathan nunez
People there were great. For one of the worst things I could have been there for, they made It easy. Highly recommended! Thank you for helping put my best friend to rest!
-
June 2023 by Mae
1 star because I was able to get a last minute, same day appt, which I am grateful for. Unfortunately, there are many negatives. We had to wait 3 hours even though an appt time was given, the office is dirty, I felt judged by the person who saw us before the doctor, the doctor gave me less than 1 minute of his time with one foot out the door as I was asking questions, and even though no infection was found, antibiotics were injected into my beloved pet without my consent. I will never take my pet there again.
-
June 2023 by Sandra Lopez
I waited for more than 1 hour and 20 minutes even I have an appointment and arrived there on time. After we finally got into the inside room, another round of waiting. They weighted my cats, checked for microchip info, checked for each cat for less than one minute and told me the exams for them are done. We went there for flea issue and nothing was done for solving the problem. And it came out office visit fee is $89 for each cat. Will not go back. Wasting time and money and got nothing to be solved.
-
June 2023 by Dennis Lauver
Made an appointment for my dog to receive the cytopoint shot. Was told it was available but my dog would need a wellness check prior to receiving it. They conducted the wellness check and then gave me a list of tests/vaccines they recommended, totaling over $900. I declined and requested the Cytopoint shot. The technician advised they did not have the Cytopoint shot but would call when it comes in. I called the following week, they said it hadn't come in yet but they would call. It's been two weeks and still no call. We'll rely on VCA Foothill from now on.
-
May 2023 by Cindy Ranger
I have a blind, deaf dog that they were very gentle with. She scares easily and they were understanding and helpful. ?
-
April 2023 by JCB
Bad communication within the staff. Got quoted a price for a surgery on our dog then got charged a lot more at pick up.
