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January 2024 by Rita G.
Review long overdue. As a customer for over 5 years, I can say that this pharmacy is incredibly efficient and always helpful. I pick up meds for my self and children and even if there's a long line at drive through or walk in, it typically moves along well and I've never waited more than 10 minutes even during peak busy times. The staff is always busy, but they are knowledgeable and courteous. Wonderful pharmacy.
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October 2023 by S. C.
This is the rudest and most inconsiderate pharmacy. They close early before the posted closing time. Absolutely unbelievable. They had 6 employees standing around doing nothing 5 minutes before 6pm and refused to let me pick up my prescription because they said they close at 6pm. They are apparently too stupid here to tell time.
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October 2023 by Anne L.
The employees in the pharmacy department including all the pharmacists need some customer service training. Most customers are older seniors or caretakers of patients and usually require patience and compassion. Someday we all will go through that stage--if we are blessed enough! I witnessed rude conversation and scolding of customers while I was there. Be nice and be kind... love thy neighbors!
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October 2023 by Michelle D.
I love my local CVS! Everyone friendly here and they carry some cool things. I love grabbing gift cards here and a card for birthdays etc. it's a quick convenient store to go in and out of. I always have had a good experience great experience here.
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October 2023 by Jayyy B.
If I can give a zero rating I would. I visited the store today 10/21/23 I think it ridiculous that the store manager does shut down his store if he knows the system is down?! We were giving him alternative options and the manager in charge was extremely rude expressing himself with such attitude. I understand he probably got the same questions over and over but he needs to understand that he dealing different people. if theres "nothing he can do" then why have the store open at all. The system is down ghats okay if he doesn't want to deal with the same questions then great simply close the store.
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September 2023 by Cynthia M.
This place is ridiculous! Called 3 time and was hung up on 3 times finally got the manager and he said call back. He said his name was hike not sure if that's correct. Worst customer service. They need to have corporate look into this.
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September 2023 by Judy C.
This used to be my favorite CVS Pharmacy. A number of the cashiers have left this past year leaving the new staff to fill in, most of whom are very young and lack customer service skills.The head pharmacist recently left as well, and the more senior and experienced pharmacy technicians also left. One particular pharmacist, H, who has been there a long time, decided to be hostile and confrontational for no reason. Seems like others have complained about this same pharmacist before.I think that whole pharmacy staff is going through some changes so be on guard if you receive a worse customer experience than what you are used to.
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September 2023 by Janna H.
If I could give zero or negative stars I would certainly do so. Recently I called in a refill and spoke to the staff who said my prescription would be ready the next day at 1 pm. I went the next day and the prescription was not ready. In fact, they weren't even processing the refill due to a glitch in their system. Today a friend went to the same pharmacy to pick up her prescription as she received a text yesterday that her prescription was ready. When she got there she was told they were out of her medication. They had no record that she had been notified that it was ready. These kind of situations have been going on for months. Today we both called Walgreens and transferred our prescriptions to them. So easy and it is such a good feeling to be away from CVS. Anyone else having problems with CVS??
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February 2023 by Jiali M.
Terrible!I came here picking up at pharmacy. Before I came I checked the schedule it shows open 10am to 6pm on Sunday. I arrived at 1:20pm but it's closed. No one is there!!!!!! I had to come back at 2:10pm.
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December 2022 by Blesilda G.
Called the pharmacy twice yesterday and today. Nobody pick up the phone Very few of the staff are helpful.
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December 2022 by Cathy O.
Wow I should have read the reviews before choosing this pharmacy. This review is for covid testing. I brought my sick little one for a drive thru PCR test. The pharmacist at the drive up was incredibly rude and disrespectful. I tried to ignore it - after all, who doesn't have a bad day? But when I pressed the buzzer to let her know that I completed my child's nasal swab (for anyone with a little kid, you know how stressful that is), she felt the need to condescendingly say to me over the intercom, "you have to DRIVE up to the white box to put your test in. It's NOT that hard." Wow, just wow. It's tough enough to be worried about your sick child. The last thing a parent needs to deal with is being spoken to in that way. Save the headache and stress -- go somewhere else. There's a pharmacy at almost every street corner in this town. It is worth driving a few extra minutes in the hope of receiving professional and compassionate care.
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December 2022 by Matthew J.
Came in for their photo printing service to create an album for our son's 1-year birthday party. Photos came out blurrier than expected and we were offered a refund. Unfortunate but was initially handled well and no problems there but as we were in the middle of waiting for the refund to process, the seemingly manager came out to start and argument with us on ordering so many photos and receiving a refund. What confused us was that the initial refund was offered by CVS and it was all going through well, but the manager decided to berate us anyways and was not involved in any situation until she inserted herself. No idea why she was so invested when we're the ones that have to now find another place to print pictures. If you have personal issues, there's no need to take it out on the customers and start an argument when all we were doing is waiting for the refund to finish processing and leave.
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November 2022 by Palmer A.
Over the years, I have dealt with this pharmacy and have ALWAYS encountered issues. I will go out of my way to go to another pharmacy just to avoid this one, unless my prescription insurance makes me go here, like when I had CAREMARK for 2 years. I have begged family members to switch pharmacies and they don't, so I still get to hear about the awful issues they have. Today I had a prescription that couldn't be filled by 4 other pharmacies so I begrudgingly came to this one. I had to call several times to get a oddball issue fixed, with each person telling me something different and inaccurate about my prescription. Finally I could pick it up. The actual store is just as bad, I've come here and there will be little to no line but the cashiers take forever checking people out, as they are often joking amongst themselves or being distracted by their phones. Waited 15 minutes being the next person in line as I watched them goof around. I tried the self check out after getting frustrated but then needed assistance (which I knew would take forever) so I just left without my item. Yelp says they're permanently closed but that's inaccurate, although sometimes it feels like they might as well be.
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July 2022 by J W.
I have to put in a positive review for this CVS because Kathy is so accommodating and helpful, always has a positive and kind attitude, even if there is a line of people waiting. I came here a couple times for passport photos and she is always so patient and helpful, even though this place is always so busy, she takes the time to help each individual customer as much as she can. These ladies working at CVS are just so hardworking!
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July 2022 by Philip H.
Great service from Kathy who helped try multiple times with different computers and cables to help me print photos from my iPhone!