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February 2024 by George de La Portilla
Francis office manager we are Very disappointed with four very basic vaccination record, weare take our dog in to get his nails trimmed and they want vaccination of rabies from my veterinarianThey will not give us the vaccination or call previous veterinary hospital that administered them so Dr. Demotors's animal house Will have them on file she refuses to call or help me at all other than raising her voice on the phone and say that I'm on my own I've never had this happen before when I used to be independent veterinarian that was Dr. Demotors now it's a large nationally on conglomerate corporation not the same we're just another number and does help.
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February 2024 by Melissa Bowers
We have had a great experience with Dr. Carnahan and the Staff at Dr. Domotor’s. We were looking for a new veterinarian for our dog after having some bad experiences with other veterinarians. At our initial visit, Dr. Carnahan took his time in addressing all of our questions and concerns. We felt very comfortable and assured our dog was getting the best care.Our dog had multiple teeth extracted and Dr. Carnahan and Staff did an amazing job and were wonderful with postop care.We are so thankful we found Dr. Domotor’s!
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January 2024 by Wilson A.
They are nice and courteous, and they try hard to accommodate. The hope is that they've made some improvements from their past experiences, but I would honestly be careful with them as of now. In fact, when dealing with this place, see if you can assess with other places before making any decision if you can. Bringing your pet here is risky, especially for cats. The best way I would describe them is that they are a work in progress. For us, in particular, they are not ideal for our situation. In trying a routine check-up with them for the first time, they managed to somehow create issues with our cat, which forced us to get medicine and further work to mitigate those issues. All the while, they didn't actually give us a proper assessment of how she's doing. Our cat tends to eat quite a bit usually, but following the visit(s) here, she didn't actually eat any food for nearly a week until after the first visit to another vet. In short, I still say they are worth a try, but don't just dive right in, even if you're urgently looking for a new vet.
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December 2023 by George W.
The staff here is incredibly friendly and accommodating. The facility maintains exceptional cleanliness, and I cannot emphasize enough how warm, kind, and compassionate the staff members are.
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December 2023 by Chelsea C.
High Quality Customer Service! Wonderful experience for my dog and cats. My dog needed eye surgery and a dental cleaning. His smile is so beautiful, and his breath smells good now! My poor kitty was peeing in the closet and on the couch. She ended up having a UTI and needed some meds and pain control. They took great, gentle care of my babies. Everyone is so caring and attentive. It's wonderful to be in a place where you can tell everyone is passionate and loves their job. The docs take the time to really listen to your concerns and answer your questions. They called back quickly after getting results to discuss findings, plans, and details. I liked that they gave me options about what to do for my dog and cats. Overall, I highly recommend this place.
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November 2023 by Laurie F.
Yesterday we decided it was time to say goodbye to our 15 year old lab. we went in to see Dr Burnes and made this difficult decision. Her kindness along with all of the wonderful staff ( especially Kelly) made it so much easier for us. They were respectful, gentle and made my broken heart feel that it was an easier way to say goodbye. Thank u to Dr Burnes and all for taking such good care of our beloved precious dog and family member
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November 2023 by Melinda Holcomb
We have been taking out two kitties to Dr. Domotor's for six years now. We absolutely love everyone who works there. The doctors have been so helpful and kind!!!
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November 2023 by rascally rabbit
my semi feral male kitty got all fixed up and vaccinated and chipped and now wants to live inside.
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November 2023 by Emily
Nice office but way more expensive than other vet offices. One vaccination and routine visit cost $140. Usually it cost around $70.
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September 2023 by Mike A.
Used to be a good neighborhood vet. Recent acquisition by some corporation drove out the best doc, and jacked prices. A regular checkup, our cat was stressed so they administered some Benadryl, and charged us $65 for it! Never going back, if we can help it.
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September 2023 by Valerie Durham
We were pleased with the calm, patient handling of our skittish Siberian Husky by the Dr and techs. The prescribed medication has been very effective.
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September 2023 by ann l.
This was a great animal hospital until it was bought out and they got rid of Dr Demotor. They are not nice people DR Demotor is at Sierra Madre Animal Hospital and another ( I forgot the name) in Rancho Cuccomunga
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August 2023 by Patricia Gayoso
Everyone at Animal House is very friendly and comforting. Above all else my Jazzy always leaves happy. I'm so happy to have found Animal House and will continue to bring Jazzy here.
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August 2023 by C. Holtmeier
Pay attention to this post it is very important you read all of it.Today I decided to move on from Dr Domotor House. I realized this place was not the same place that I have taken all my animals to over so many years. Dr D was the best Dr ever and I will miss her. If it wasn't for her and some of the past Dr I would not have learned all the things that were necessary to keep my animals alive. I understand that it was time to sale the business and that is what she has done. However, the integrity, caring ,thoughtfulness and compassion is no longer at this office. Those qualities are necessary for the care of our furry babies. It should be noted I typically do not write reviews but it is important that you know that the care of my animals are very important and when the office ignored the request and I was told that they would cut me off if I called again it was time to leave. I will miss you Dr D. all the best to you God speed to you and your recovery.Update on my rating....I located a new vet that was closer to me. Not only did Domotor Animal house not send over all my pets information they sabotaged my pet. They told them my 12 year old cat was aggressive and that vet was going to force me to get all the vaccinations plus a rabies for an animal that can not walk much less goes outside. Simply unbelieveable
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July 2023 by Tyler S.
AVOID AT ALL COSTS. It's taken me about 3 years to write this review as I've had such a hard time grasping how awful this veterinarian is. I brought in my golden retriever who was to be put down. One of the hardest things any pet owner will need to do. The appointment started normally and there were not any red flags, until it came to the moment when they injected my poor baby with the euthanasia medication. I was told it would be painless and my boy would be put down relatively quickly. The nurse, missed his blood stream 3 times, 3 TIMES. So the euthanasia medicine was injected in his muscle. 3 TIMES. What should have been a painless 3-5 minutes was a 1 hour - 2 hour ordeal. My baby boy was panting, his tongue wouldn't go back in his mouth, he basically died a slow death, and the emotional distress for myself and my sister was the worst moment I will ever live. When the doctor finally came in, she said "oh well, death happens" TO ME???? A grieving dog dad??? DISGUSTING. I found out she had met a nurse who had never done euthanasia do the procedure If i can save just one pet owner, this review will have done its job. I WILL NEVER GO BACK AND WILL NEVER SEND EVEN MY WORST ENEMY BACK TO THIS PLACE
