Giggle Fiber is a leading internet provider known for its commitment to customer satisfaction and competitive prices. While many customers appreciate the quality of service, experiences with customer service can vary. Some reviews highlight exceptional support from team members like Azniv and Albert, who quickly resolve technical issues and provide thorough explanations. Miguel Senior also received praise for his friendly and knowledgeable service, demonstrating a willingness to go above and beyond. However, there are complaints regarding the attitude of some customer service representatives, with reports of rudeness that detract from the overall experience. Despite these mixed reviews, Giggle Fiber is recognized as a reliable local option, with many customers expressing overall happiness with the service. Customers have noted concerns about internet stability, particularly with ping spikes affecting online gaming. While speeds are generally good, issues with reliability and packet loss have been reported. Overall, Giggle Fiber is recommended for those in its service area, but potential customers may want to consider the variability in customer service experiences and internet stability.
OMG, Thanks GiggleFiber, you fixed my service, and thanks Oscar ?
November 2023
The lady at customer service has a horrible attitude, she is very rude and should not be a customer service representative with that kind of an attitude.Everyone else working at Giggle Fiber in very professional and courteous!
August 2023
Speeds are great but for valorant the ping stability is horrible. Every other game is fine, but only valorant always spikes to 120-130ms for around 10 min. Everytime I call im asked to do a trace route that takes 20-30 min and by then the lag is gone. Waste of time.
