Giggle Fiber is a leading internet provider known for its commitment to customer satisfaction and competitive prices. While many customers appreciate the quality of service, experiences with customer service can vary. Some reviews highlight exceptional support from team members like Azniv and Albert, who quickly resolve technical issues and provide thorough explanations. Miguel Senior also received praise for his friendly and knowledgeable service, demonstrating a willingness to go above and beyond. However, there are complaints regarding the attitude of some customer service representatives, with reports of rudeness that detract from the overall experience. Despite these mixed reviews, Giggle Fiber is recognized as a reliable local option, with many customers expressing overall happiness with the service. Customers have noted concerns about internet stability, particularly with ping spikes affecting online gaming. While speeds are generally good, issues with reliability and packet loss have been reported. Overall, Giggle Fiber is recommended for those in its service area, but potential customers may want to consider the variability in customer service experiences and internet stability.
Andrew was very helpful throughout the entire process. He was able to schedule set up and installation at my earliest convenience and reached out after to check in. The technicians set up and installed a line to my unit quickly and cleaned up the minimal mess made. No issues with connection or speed so far
March 2026
Andrew was very helpful in getting us up to the Internet speed we needed. They came out next day and installed it within 30 mins. I wish I’d done this sooner
January 2026
I am the returning customer. They offer the competitive price vs their local competitor (Sonic). Their service is excellence for me on TV streaming and video conference for residential usage. The manager - Oscar is very supportive through the process.
