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October 2023 by Camille Rios
I've come here a few times now for manicure with gel polish and pedicure with gel polish. My daughter also got her nails done for a special occasion and the next day the gel polish chipped off of one nail, I took her back in for them to fix it and they had no issue doing that for no charge, as the place is a bit expensive in my opinion. They do nice powder colors with gel polish also. Friendly staff and they always have the cooking channel on, which is nice to watch while sitting there.
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August 2023 by Vanessa Cabrera
The best thing about this spot is the people, super sweet and helpful. Nails and pedicure was perfect and lasted
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July 2023 by Pat Johnson
I very happy with H20, I like the man at the counter he always gets some one to take care of u very fast, he even cleans when needed the shop is very clean and organized
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May 2023 by Mireya Acevedo
Great experience. I like the way Samy makes my nails ?
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March 2023 by Shelby Gallardo
It took me a while to decide whether or not to write a review. The reason being I wanted to see if the services I got were going to hold up. To make a long story, short, I’d like to say, the people are very kind. I did feel greeted and they made an effort to converse with myself and my mom while providing services. However, I had a different experience than what is being portrayed in the reviews, that’s why I decided to speak about it.I called and asked for a same day service as I did not have an appointment. The gentleman who answered the phone was polite and said we could come in at a later time that afternoon even though we had no appointments. He asked me what it was that I wanted done and I said a full set of acrylics and a pedicure for myself and a color polish for my mom. When we arrived we were asked again by the person at the front desk what we wanted and again I said a full set, pedicure and cut and polish for my mom. To my knowledge they understood what I was asking. When we sat down they were very polite and worked together well. One woman cut and polished my toe nails and the other lady started with my nails. When the lady came over to do my nails she asked me what color and shape I wanted, I told her what I wanted and she began filing. Then she started painting my nails, with a slightly lighter shade than what I had originally picked. I had asked for a shimmer color for accent fingers and she stated that it would look better if all fingers had the shimmer than just one or two accent fingers. So I let her continue. Now I could have stopped her to make sure she would do the acrylic instead but at this point I had already felt that she was not listening to me what I wanted. I get that she’s the professional and I’m not so I thought fine, let’s see how she does. She kept encouraging me to do gel, so I agreed, but every time I put my nails under the UV light it literally felt like my nails were on fire. Anyway, when she was finally done, the quality was not very good, she rushed through the entire process and there were empty spots and smudges. She asked me if I liked them and of course to not be rude I said yes. She was done so she walked away and I was still getting my pedicure. She went to the back and I’m assuming discussed with her coworkers about it, she then comes back quickly and says oh you wanted a full set? Why didn’t you tell me? Okay I can take the polish off and do a full set.By then I was like no thanks because she clearly doesn’t listen to the customer.I told her no it was my mistake and I’ll just keep the gel manicure.My moms manicure was the best part, she had a very nice lady, very attentive. She did a good job and my moms nails are still looking nice. I gave the 3/5 stars solely for my moms good experience.Fast forward to 4 days after my nails were done, chipping, breaking off etc I finally just started taking the polish off by the 5th day.I was really hoping to like this place.This is just my opinion and my experience.Services: Manicure
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January 2023 by Allison A.
This is by far the best nail salon in Monrovia. Everyone there is very nice snd professional. They are very clean and make sure to disinfect the spa bowls, utensils and work area after each customer. They are busy so I'd recommend calling in advance for an appointment but they do take walk-ins.
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January 2023 by Monica G.
Cindy is awesome and the people at H2O Nails Spa are very nice, attentive and accommodating. I've been a fan of Cindy since I first met her in 2015. She does great nails, is very responsive to what you need, and she's kind and considerate!
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December 2022 by Virginia A.
Found this place just a few blocks from where I live. The people were so friendly and I had Cindy both times. She was fantastic. I like my nails airbrushed pedicure and wax all by Cindy. Cindy is very talented and I have found my new salon after 8 years at my old salon. I am very fussy and now very satisfied.
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December 2022 by Randi K.
This is my new Nail salon! Great customer service, didn't feel rushed and the oil massage took it over the top! Highly recommend. (Pedicure and eyebrow wax by Cindy)
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December 2022 by Ashley D.
I've been going to this nail salon for 4years on and off. My nail lady Mimi left and so I tried someone else. She did my gel dip but for whatever reason, could've been the color but they did not take. The nails literally were popping off every other day, it was embarrassing and inconvenient so to keep going back for repairs. The last time, the owner and I agreed to just do a brand new set at no charge, out of fairness because after all it was not my fault that they were either done poorly or the product was bad. Ellie did my nails last, the owner did not communicate our arrangement to her and she caused a big scene in front of other clients and staff (although I attempted to leave her a very generous tip) she wanted me to pay the full price but the nails were less than 2 weeks old. The last set lasted the normal 2-3 weeks before needing to be replaced. I attempted to make a new appointment but the person I requested was on vacation. I called back a week or so later and unbeknownst to me, they blocked my number and when I called from a different number all of a sudden she's "apparently back on vacation." I would honestly respect them more if they were honest with me and said they no longer wanted to service me. Clearly they don't know how to keep their loyal customers happy and don't care to. Just made an appointment with another salon... this place isn't worth being devalued, there's too many other great salons in the Monrovia/Arcadia area. Btw I'm a respectful black woman and I don't play about supporting businesses that don't support me!
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November 2022 by Amanda Rudy M.
My first time coming and needed a fill. Great job to Cindy for taking such care and seeing me quickly as a walk-in. Nice to find a spot open on Sundays will be back thank you.
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November 2022 by Lynn E.
New Here! My nail tech of almost 10yrs left her previous shop and landed here. Cindy, she's fantastic, I found and her through revies right here on Yelp. This is my first visit to this spa. Clean and welcoming. Lots of pedicure massage chair stations. Made a same day appointment and was sat right away. Tons of gel and regular color options. Plenty of techs available for walk in. Happy Cindy landed in such a great place! Opted for the full service pedicure, a little pricey, but very nice!!
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October 2022 by Lorie H.
Shout out to the male technician did my nails awesomely I didn't think it was gonna be that good or look that good but it turned out to be pretty good and I didn't think waiting hours in a nail salon would be fun but watching him do the nails really pass the time this is my go to Nail Pl.,. I'll definitely be coming back. I got these nails for Halloween and I love them
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September 2022 by Seraia F.
My first time here and it was a great experience. My nail tech did an awesome job making sure I was comfortable. I will definitely be back soon.
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August 2022 by C C.
The service isn't good... they tech do not listen and suggest things based on their likes-not the customers... I go and leave upset every time, but this is my last time going because my nails turned brown twice now.. and turned brown 2dys after leaving.. to pay $80 for a color change and pedicure and to have the work be sloppy is a slap in the face! And it took over an hour do do French tip..... I will drive an hour away before I waste my time and money ever again!