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February 2024 by Mariko Kleinedler
We had very caring helpers.
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January 2024 by Garry Burdick
Home Instead of Monrovia provided immediate help with my mother-in-law (same day as request). We mostly required 24/7 support, and that is what was provided by their very capable schedulers. All of the caregivers were capable and kind. Nicole, the case manager, was very responsive to any request made. When my mother-in-law contracted COVID, the needed precautions were made seamlessly. After she transitioned to home hospice care, everything was well coordinated between Home Instead and the hospice care provider. We couldn’t be more satisfied with the caregiving support provided by Home Instead.
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January 2024 by Pat Lin Wang
HomeInstead had come through for our family in times of need (twice!) with short notice! Anthony has been a exceptionally responsive case manager, not to mention kind and a pleasure to work with. Both Autumn and Lilah cared for our 85 year old father and treated him with such patience and dignity, we knew he was in good hands. HomeInstead has been a lifesaver and we can't thank them enough!
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December 2023 by Michael Shear
The experience has been great and extremely helpful to my elderly parents. Lilah Castaneda has been super at everything, especially cooking and preparing fantastic meals, and organizing medications with detailed schedules.
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November 2023 by Helen H.
I have been using Home Instead for my 102 year old mother for over a year. My mother has dementia but lives in her house. Her two caregivers, Elyessa and Marisela are very attentive to my mother and respond well to her needs. I get updates and pictures from them when people visit or if their are any issues. The care has been excellent and I frequently talk to her case manager. I would recommend you do your homework when looking for a caregiver and choose Home Instead.
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October 2023 by Linda Davis
We had Home Instead step in and help when my father needed 24 hour care. They were wonderful. Everyone was caring, conscientious and professional. They were all very patient with my dad and we always knew what was going on. I would totally recommend them!
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September 2023 by Brenda Rojas
I had Jennifer come over for an evaluation and she is the sweetest woman ever. Great energy and put my mind at peace for what to expect when a caregiver comes over to help with my mom.
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July 2023 by Carol Y.
I just received a lovely interview with Home Instead located in Monrovia. I am a permanently disabled person and it is becoming more and more difficult to do normal chores around the house. I called their offices in the morning and they were able to send someone to meet me the same day and assess my needs. The lady was very professional and patient with me. I am looking forward to utilizing their services.
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June 2023 by Joanie Le
We use Home Instead for my mother who has Alzheimer's with severe cognitive impairment. We have a regularly assigned caregiver, who is very trustworthy and we feel my mom is in good hands. The service has been very helpful, provides backup caregivers when needed and can even add in an extra day with advanced notice. They are easy to communicate with via phone or email. Everyone we've interacted with is safe, friendly and knowledgeable whether in person or on the phone. Overall, high quality service and we feel mom is safe which is very important to us.
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May 2023 by Joanie L.
We use Home Instead for my mother who has Alzheimer's with severe cognitive impairment. We have a regularly assigned caregiver, who is very trustworthy and we feel my mom is in good hands. The service has been very helpful, provides backup caregivers when needed and can even add in an extra day with advanced notice. They are easy to communicate with via phone or email. Everyone we've interacted with is safe, friendly and knowledgeable whether in person or on the phone. Overall, high quality service and we feel mom is safe which is very important to us.
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March 2023 by Boo Caban
I was apprehensive seeking services for my parent. Too many stories during Covid that freaked me out. Luckily a friend had a good experience employing Home Instead for her mother. I made the call and was so pleased with the service and the caregivers that were sent out. If we had not moved to a new location we would still be a client. Great caregivers and great customer service from Savana. Worth every penny for peace of mind and my parent was happy.
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March 2023 by Dani Yamamoto
A wonderful company that truly cares. They provide great care for a much needed service. I wish I knew about this company earlier when I was looking for help for my grandparents. There is always someone available to speak to and they really make you feel like family.
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March 2022 by Tiffany Thomas
Savannah is amazing to work with and so very helpful in guiding us along to help my mom. My mom is very happy with all of the caretakers that come to her home.
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March 2020 by Rosrychaplet
For Home Instead Senior Care, Monrovia, I give it 5-stars! I contacted them a few years back to get a little help for my ageing mother. Ruby, the franchise owner, made a home visit to meet her. She made suggestions to make the house a little safer and then researched her caregivers to select the best possible match for Mom. True to her word the caregiver worked out just great. As time has progressed, new caregivers have come on board. Mom, who is 96 years-old now, is being attended by a wonderful woman, Walterene. Kelly (in the office) is great to schedule adjustments as needed----always on top of her game. Kelly, and Dina sometimes fill in, in an emergency. All of these women work well together as a team and always keep me in the loop of any changes. Mom appreciates having someone in to help her, talk to her, and take her for a walk. Most of all, I am thankful to have such professional, caring, and compassionate women in our lives. Linda R.
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March 2020 by Rona Smith von Almen
Typed on behalf of my dad, Roy:"At 92 years of age, I finally realized that some senior assistance could be helpful. My son-in-law recommended Home Instead. Anthony assists me with various tasks, primarily with helping me get to my medical appointments. He is a sincere, helpful, patient, and effective caregiver. He has made a significant contribution in helping me take on various tasks. I can sincerely recommend the services of Home Instead Senior Care Monrovia."
