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April 2024 by Takyakmak
Fast service, friendly and knowledgeable staff
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March 2024 by Martin Kou
Dr. Ly and Dora are awesome. I've been coming here over the last several years for my annual eye exam. Dr. Ly is always very nice, knowledgeable, professional, and remembers me each time I come in, and she's always great to have side conversations with. I'm very glad her office purchased a retinal imaging machine, so that I don't have to manually dilate my eyes (I believe they still offer the latter option, however).On my most recent visit, I needed a new prescription and Dora (one of the staff members) went above and beyond to help me find the cheapest price on a new pair of glasses and sunglasses. She was also very friendly and personable and had a great sense of humor. Really appreciate the staff here.
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March 2024 by Cassidy Taber
This was my first time buying glasses on my own! Dora was very kind to walk me through the process and guide me in my decisions. The process was efficient and I was able to pick up my finished prescribed glasses an hour later! A great first experience thanks to Dora :)
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March 2024 by Jessica Pinto
Thank you for always being so helpful when I come into your location.
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March 2024 by Judy Trong
Thanks to Dora my glasses are saved!!!
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March 2024 by Alex Yuan
It costs me come over back and forth four times to this shop to adjust my reading glasses that I ordered couple weeks ago. The sale clerks were polite but never tried to understand my point, eventually they let me re-prescription from the doctor who is working with Lens Crafters in Arcadia mall. That’s poor service and very unprofessional.
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March 2024 by Desirae Merjil
Came in to lens crafters and Jeiza was so helpful. She fixed my bent frames and I am so very grateful. Excellent customer service
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March 2024 by AKHIL PALADUGU
Dora was great!
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March 2024 by Teddie Valenzuela
Dora was so helpful to find a pair of glasses that I liked. She did such a good job that I bought 3 pair!She was very friendly with excellent customer service.Thank you Dora!I love my new glasses!
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March 2024 by Dessteny Jimenez
Dora was absolutely amazing. She attended to every question and concern I had and was just a great person to have a conversation with. Quite possibly one of the best experiences I’ve had at LensCrafters.
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February 2024 by Teresa Backstrom
Awesome service !
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November 2023 by Cynthia Montoya
Through the years I have always had a positive experience coming to Monrovia LensCrafters. The entire staff is always friendly and very helpful. Even when there are sometimes hiccups, no need to worry as the general manager Johnny Mancilla will take care of you and provide awesome customer service.
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October 2023 by Lynn Pilchak
The very helpful staff repaired a pair of glasses for me, so nice!
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October 2023 by Cathy Woo
A BiG thank you to Brittany! Came in to get my glasses adjusted (they were loose and falling off) and learned they do courtesy eyeglass adjustments so it’s free. What a great way to build community goodwill - and I did see some great looking frames while waiting . Thank you again Brittany!
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October 2023 by Rosalind Iverson
as soon as i walked in to LensCrafters on huntington. i was welcomed with a big smile. the service here is always a great experience and i walk away happy every time.